We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

Had a running board damaged on my Silverado while on a trailer trip in Bellingham. A Campus Police…read moreOfficer at Western Washington U recommended Sterling, said they were an honest shop. We had been on the road for over a month and had no resources to repair the damage. Sterling was swamped when we stopped by, and I held no hope for a fix, but Mr. Sterling said to sit for a bit and he would see what he could do. Soon two of them were under my truck removing the damage board. Damon did the dirty work and I shortly I had the broken piece in my truck. He is a ratchet drill wizard! I went inside to settle, but Mr. Sterling just said to "pass it on". I will and I will not soon forget a great shop with great folk. If I ever break down in Bellingham, you are my guys!

I've been going to Sterling for years, have spent thousands, have been reasonably satisfied. I do…read morebelieve these are nice folks. Unfortunately, I've had a really distasteful experience just recently and am therefore going elsewhere for my future auto service needs. I called to schedule a service appointment requesting three items be addressed: install new headlight assembly (with the new part that I provided), fix front passenger door lock that had stopped working (actuator replacement), and oil change, and I was given a quote for this work. During the work, they called me and told me that I also needed a new PCV valve, which would add $173.39 to the cost, which I approved. When I went to pick up my vehicle, they hadn't addressed the door lock issue at all and said that they could offer me a quote for that. However, they had already quoted me for that, which is why my vehicle was there to begin with! In the end, they charged me the full amount without having replaced the actuator. As I look at other reviews, I see I'm not the first to have had this experience with Sterling. Lastly, when I called around about getting the door lock fixed elsewhere, it was much cheaper than the additional amount they were wanting. If you are going to go with Sterling, I would highly recommend you get *everything* in writing, even if the conversation on the phone is as clear as day. Otherwise, all you're going to hear is "oops, sorry for your misunderstanding."

Tony does amazing work. We have found our go to mechanic for anything transmission. Showed us all…read morethe things he replaced he was quick, thorough, honest and fair.

Well this was more than a pleasant surprise. Found Tony's on a google search that linked it to…read moreYelp. I had been calling around to find out what a Transmission service would cost for my 1996 Dodge Ram 2500 with only 51K miles on her - the prices I was getting from a local dealership and a few other auto repair shops were about double to what it said it should cost per another google search. Tony was spot on. I had called him up and he gave me a quote over the phone, said he could do it the next morning, so away I went - he said it'd take a few hours and that was about right when I got the call 2.5 hours later that the truck was done. He replaced the fluids in the tranny along with the filter, checked the bands, did an engine oil change gratis with the filter and oil I supplied. He is a man of his word, a good communicator and an absolute pleasure to do business with. So in my departing he relayed his findings and observations, and had a list of a few recommendations of things that should be addressed in the future that they found while working on the truck to keep it in top shape, he was wonderful in the way that he explained everything in detail making it easy to understand. It's a small shop - albeit he specializes in transmission's he does it all. Couldn't be happier with the service, definitely recommend them.

Awesome. They even quoted me a higher price and decided they I didn't need some of the work done,…read moreso they didn't charge me for it! Definitely an honest price for good work.

Shane is incredibly knowledgeable and thorough and I can tell he truly cares about taking care of…read morehis customers. Service reps were also very helpful and efficient.

I took my vehicles here before the change of ownership, and though I have moved out of town, I…read morereturn under the new ownership as a fully satisfied customer. They are honest, quick, and very customer-oriented.

I was referred to Rising Sun Motors by a community group that I belong to. I called and got an…read moreappointed schedule by the owner (Khai) for the following week to do the routine require 60K maintenance for my 2014 Honda CRV. I drove and dropped off my car on my schedule day at around 8am. Here are my observations. They must get a lot of business since there were tons of cars around their parking lot and both of the shops were busy with cars being work on. Khai the owner was friendly when I drop off my car and seem to know what he is doing. Confidence from mechanic is a good sign. Seem to be a "local" place because when I was there, a lot of his customers seem to know him and called him by name. Again-- another good sign. The only thing that was a bummer is that there's no waiting room due to Covid so you have to either get a ride back or wait outside. There is 1 chair for anyone who needs to sit and wait outside the office. Otherwise you will need to find a curve on the street sidewalk or a random place on their parking lot to put your bottom on while you wait. I was lucky enough I got a ride to and from so waiting there was not an issue for me. I did see people who were wait near the office. As a suggestion to the owner--maybe offer those who have to wait a bottle of water while they wait? Or some coffee? etc. Maybe even have a tent or covering with some outside seating on their lot somewhere? That is a bit of going beyond..but I think your customers (especially the ones with small kids and the elderly) who can't get a ride would really appreciate. That would have totally make my review a 5 stars for sure..even if I didn't need it myself. Just show that the owner cares about his customers during these Covid times and that there's no waiting room available.

I can't say enough good things about Armstrong Family Autocare without sounding like a paid…read morepromoter or something, but believe me, this was an OUTSTANDING car repair experience!! Be honest: how many mechanics have you dealt with who actually aim to reduce the cost of the service?! Alex did!! My old '99 Voyager was acting wonky; it would start but then some components would work while others wouldn't.. one day the windows operated, but the wipers or heater fan wouldn't; the next day NONE of them worked; the next day they all worked fine.. and so on and so on Got a brand new top-of-the-line Napa battery.. didn't help .. so then I had the alternator tested by 3 different places who all said it had a bad diode, so I reached out to a few companies here, got quotes, and Armstrong's was the most reasonable price (plus nearby my place) so I brought the Voyager in, crossing my fingers that some unknown -expensive- additional work wouldn't be urged on me, as I've frequently experienced with other repairs Long story short, Alex told me it actually wasn't the alternator being bad, it was the ignition switch, and I gotta be honest and say I was hugely skeptical because the other companies had advised me to get a new alternator, why would they recommend it if it wasn't the problem? ...but I decided to trust Alex, and the repair cost was literally HALF the cost of replacing the alternator (which was already a very reasonable price!) But this morning was the iron test: would everything work like it did when I picked up my vehicle? IT SURE DID --the wipers, the windows, the heater fan ALL WORKED AT THE SAME TIME!! That hasn't happened in forever! LOL This review is getting long but I wanted to share the deets because frankly, given the symptoms, the tests AND my belief in the test results... Alex could have very easily done the cheaper ignition repair but said nothing and charged for the more expensive alternator replacement that I was asking for -and I wouldn't have known the difference and would've just been happy to have things working- but he was honest and upfront and didn't take advantage of my ignorance.. like other shops around here have done or tried to do to me in the past How awesome is THAT?! So believe me when I say that everyone reading this who might be searching for a mechanic they can trust as much as they'd trust a friend to do the work (if they had the skills) .....look no further This is a good person who does good work! ~~listen to Grandma, now~~

I have several older vehicles and I bring them to Armstrong because the work done is efficient,…read morereasonably priced and thorough. They're nice people and I'd highly recommend this place for your cars.

AMAZING service! These guys know what they're doing. We were on our way out of town to the Okanagan…read moreand our van started smoking under the hood. We called these guys and Al said to bring it on by. We did and they fit us in right away. From finding the problem, to getting the part delivered to fixing it, we were back on the road within 2 hours! I can't say enough about how much these guys helped us out. They're friendly, helpful and honest! If we didn't live in Richmond these guys would be our mechanic.

I thank my blessings my fiancé truck broke down near this shop. To make a long story short we had…read moreour transmission rebuilt by a transmission shop in the US (where I live my fiancé from Canada) I share my work office with as I know and trusted the manager and owner of this shop Meridian Transmission. The truck went 193 miles before the transmission seized. From what I know now I'm so thankful it was not towed back to the shop we had the transmission repaired and it ended up in the hands of Mark and Owen at L&D transmission. I must say Mark and Owen were very professional and upfront with us what to expect and genuinely concerned for us in the situation we were in. I felt very at ease knowing they were doing the repairs to rebuild our transmission the way it should have been done from the beginning. THANK YOU, THANK YOU Mark and Owen I can't thank you enough for your honesty, professionalism and kindness. Gina Proctor and Wilfred Letourneau

Finding trustworthy automobile mechanics can be a heartache but I found mine at Davis Automotive…read more They are gracious, honest and efficient in all the work they have done for me. Their prices are reasonable and fair. You can trust this shop.

Reasonable price for a 4-wheel alignment, they seemed like nice people. Few weeks after my…read morealignment i hear a clicking noise under my driver side front wheel. They left my tie rod end ball joint nearly completely loose... if it HAD come loose, i would have lost all steering function. I go to check the other side, and as i'm untightening the wheel, all my lug bolts are loose on this side and come out with nearly zero effort. Very low quality control on their part, and as i said earlier, could have left me in both an accident and a very large repair bill. Like i said, nice people, but the work wasn't good. Super disappointed, i thought i had found a shop to go back to, but oh well.

They didn't check the new alternator they put in so I had to take it back. They then left a three…read morefoot tool in my engine compartment, I found it behind my wheel after I heard a sound. I brought the tool back, they acknowledged that they lost it, then they laughed about it. If they had simply apologized I wouldn't take the time to leave this review, however it is accurate to my experience. I don't think it's funny because it could have damaged my vehicle or caused me injury.

So I don't usually write reviews, but I feel it is necessary in this case…read more I originally had my car towed to Joe's Automotive as my car battery was drained(0.01V display from multimeter), I recently just installed a new alternator, brand new terminals/connectors for the battery, and a remanufactured starter. All the attempts to start had drained what charge was left from the battery, and I suspected the starter was bad and possibly draining the battery. To their credit they got the car started, but the only change was slightly different cable angle on the starter & alternator, and severely damaged battery terminals that look like they have been smashed in with a hammer, and tightened so tight that they can no longer be removed. I took before and after photos of the engine, and these are the only things that were altered, so I can only determine that they charged my battery successfully and slightly changed the angle of the battery connections, and then smashed in my terminals so they could no longer be removed. I was then charged $280 for this privilege. The only saving grace was that they also confirmed the starter was bad, which I thought was the case anyway, and once I swapped out and reinstalled a new starter it functions properly. (The starter ended up melting the testing device used at the location I bought the starter...) TLDR: They recharged my battery, shifted cable placement, smashed in my battery terminals so they are now permanent battery fixtures, and charged me almost $300 for that amazing service... Edit for owner response: Which specific wire are you claiming to have melted? There are only three wires/cables that connect to the starter, the positive battery cable, the starter solenoid wire, and the negative battery cable to ground. None of which were replaced OR melted. Do you have any pictures of these melted mystery wires? The bolts were also not tightened to the point that the report claimed, as my wireless ratchet wrench is not physically capable of tightening them to that degree, as it automatically stops when it meets resistance. It cannot overtighten things. The alternator was also installed correctly, there are only two connections to the alternator and both were fully connected and in the same locations before and after pickup. "would never damage parts of the vehicle to get things back on." My mangled battery terminals beg to differ, as my attached pictures can attest. They were brand new and installed that same day actually, not a scratch on them until they were brought to you guys. The damage didn't just magically appear on its own.

I'm so happy we found this place. My husband has a Volkswagen jetta that had previously been…read moreservices at another shop. We were not happy with the last service maintenance we did there, and they kept messing up with our repairs that we had to keep going back. We ended up not going back after we got fed up with them. Found SK Motor on Yelp and got in for an oil change. Never went anywhere else afterward. The guys were so responsive, and they just took really good care of my husband's car. They offer great promos, and you can tell they want to keep their clients happy. I'm happy to say that they have our business for sure.

Stay far away from SK Motorsport -- and specifically Joe -- as well as MB Motors LLC in Bellingham…read more I paid $223.66 for a pre-purchase inspection on a BMW X5 M I was purchasing from MB Motors LLC. Because I'm located in California, I had the X5 M BMW delivered to me. Within the first two minutes of driving it, I encountered multiple serious mechanical issues -- none of which were reported in the PPI. These included a check engine light with a Cylinder 3 misfire code, a parking brake malfunction, and a drivetrain malfunction. All of this surfaced during a two-minute drive from where the car was dropped off to my home. When I respectfully explained the situation to Joe at SK Motorsport including sending him pictures and video of said issues, he informed me that scanning for check engine lights would cost $225.00 -- literally $1.34 more than I had already paid for the entire inspection. None of this was disclosed to me beforehand. It's clear to me that SK Motorsport has a financial interest in keeping MB Motors LLC happy so they can continue receiving PPI referrals from the dealership. As a result, they perform incomplete, half-hearted inspections and deliberately omit significant mechanical issues to avoid jeopardizing that relationship -- at the direct expense of the buyer. I will be sharing photos and video documenting these issues. You'll see in one of the screenshots below Joe also charged me $223.66 when he states the PPI is $205.00. Wasn't a big deal to me but another example that's shows this shop has zero integrity. Do yourself a favor and find an independent shop with no ties to the dealership before making a purchase like this. I'll attach pictures of the PPI, Pictures and videos of the issues with car right after receiving delivery as well as Joes response to the situation.