Fast, not overly expensive but did not reinstall my oil cap. Took a few days for me to spot it. Cost of new cap plus the lack of attention to detail does it for me. Won't be back. read more

Got my oil changed today, it took less than 15 minutes all around! The man who greeted me didn't make me feel intimidated or talked down too, which is so nice as a young woman. The high mile oil change, filter, engine air filter and fluid check was affordable. They also topped off my windshield wiper fluid when I didn't even ask and didn't charge me for it, which was so kind! read more

I've been working with Master Lube for years. They are professional and accurate. The cost has increased over the years, but that's the way of things. I don't feel nickel and dimed. read more

Less than friendly experience. Super grumpy/ window cleaning guy asked for my mileage and then seemed put off/ didn't believe me and needed to check it for himself. They didn't ask me to turn on headlights & turn signals / to check them out -- turns out I have a headlight out! They checked off on my invoice that they checked the windshield wiper fluid, but it wasn't filled. Just a bad experience for $90. Maybe it was an off day for them? In any case, I won't be going back there. read more

Very fast, experienced workers and great communication about what is being done. No upselling on items you don't need.

Master Lube has become my go to for routine oil changes. The service is always fast and they are never pushy about trying to get you to buy add on services. Typically my wait has never been longer than 10 minutes, and the oil change usually is done in 15-20 minutes. They also give dog biscuits if you happen to bring your pup with you! read more

Master Lube - Inside the garage - Car Wash Near Me - Bellingham, Washington

Took them 4 minutes and 10 seconds (they timed it) they all seemed quite knowledgeable and nice.

I want to thank the employees who helped my daughter when her car broke down in front of their shop. Not only did one of the employees check my daughter's car, after a couple hours of her waiting for the tow truck, several employees offered to push her car to a safe place. And when the employees were leaving, one stayed behind, waited in his car until the tow truck showed up. When he saw my daughter was taken care of, he left for the day. I'm sorry we didn't get anyone's name. Please know we are incredibly grateful for kindness. Thank you for everything you all did. read more

Stopped by about noon for an oil change. They told me that they were going to finish the two cars they were working on and the one waiting ahead of me and then they were closing for lunch so I should come back in an hour. I have no idea the quality of their work but I found it unusual that a retail store like this would close completely for lunch. It was inconvenient, obviously, and so I took my business elsewhere where they stay open all day and I won't go back given I might drive all the way there and get turned away because all the employees are taking a break. read more

Amazing service trusting and helpful will be back in the future for oil changes. They said Friday's they are usually busy but I went early and only waited 5 mins or so not bad at all read more

Master Lube - Car Wash Near Me - Bellingham, Washington

Best in town! Very friendly, knowledgable, thorough, and quick. I've been going here for a while, and they've been consistent with their service. Will always recommend. read more

Great service, wait in car, quick, windows washed and friendly. They are a well oiled machine.

While I did not get a service done here, I can talk highly about the people who work here. My car went out on me and I got stranded in their parking lot. One of the workers came out to try and see what was going on, tested my battery and helped try and diagnose the problem. A few hours went by and the whole staff came out asking if I wanted help moving my car out of the entry way of the parking lot. About 2 hours after a staff member was still present (6pm at this point and they closed at 5) and wished me luck with my car. Those staff members were so sweet to check in on me, help me and offer to assist me. Big thank you to you ALL! read more

I have special oil for my 2008 auto. I brought my own oil, Master Lube said'"No problem." They gathered the information necessary and began work immediately,, oil change, filter change, windshield water container topped off, and all in less than 10 minutes, Definitely a five star visit. read more

I take my wife's car here exclusively. Never a line, since they staff appropriately, professional manner when addressing me, don't over upsell additional work, work is always done well since I typically check the oil level to make sure it's good. read more

They do a good job, but the price has increased exponentially over the past few years. I know synthetic oil is expensive, but $139 for a simple oil change on a RAV4? I've been going to Master Lube for 10 years because they generally did a good job, didn't try to upsell me, and they were efficient. The price was not always the lowest, but (all things considered) it was fair. That has changed, and I'll be going somewhere else from now on. read more

I've been here before a few times. It's a little place that you'd drive by if you didn't look for it. There is a car wash in front of the place from the street. Each time they are really are fast at getting you in for an oil change. They always do a check on your lights, wipers and a few other accessories and o make sure your car is road worthy. Always a fun and energetic attitude in the entire business. This is why we like small town businesses, that care, and remember you as a customer! I give this place very high praise as a place would really want to consider when you need to get your oil changed. Fast-Fun-Professional-Personal! Qualities that being you back again and again. read more

Master Lube - The work bay! - Car Wash Near Me - Bellingham, Washington

Excellent, fast, efficient service. I appreciate that they check all fluids and even changed a tail light for me.

Always great here. In and out, hella quick. Good prices and friendly service. Will be returning, no doubt.

Was my first time visiting. They provide quick & convenient oil change service. Not sure if they check tire pressure & fill when needed, but that's one thing I didn't receive. Pretty competitive pricing & will definitely return in the future! read more

Tall white guy needs some front counter skills . Sounded like I was inconveniencing him . I asked for price and he said around 90ish$ before tax after he pretended to do complex calculations with his mind . I could tell from previous reviews this wasn't the first time .. I left read more

They are so polite here and willing to go the extra mile. I am pretty partial to the cute girl behind the counter. read more

Master Lube - Teal - Car Wash Near Me - Bellingham, Washington

Somehow I always need an oil change around the time my sister asks me to visit her in Bellingham. I'm such a procrastinator! So I get into town and right across from her house we spot Master Lube. I pull up, ask if they can take my car and with a big, confident and friendly smile, a man takes my keys and says, "Right now? Sure! Give us 10 min." Without even enough time to find something to keep us busy, we sit in their waiting room decked out with candy machines and magazines. With at least 3 other people waiting I looked up at their "oil change in 10 minutes" sign and almost giggle. C'mon! 10 mins? Two mins in and a mechanic comes to notify me that my car (being new) requires a specific oil type that's more expensive. He just wanted to make sure I was aware before they continued. Ok, sure! And no more than 8 mins later my car is ready. In fact, they even did a light vacuum and washed the exterior windows and topped off the wiper fluid. So... If I need another oil change on a future trip to Bham, I know where to go! read more

Master Lube - Car Wash Near Me - Bellingham, Washington

I had never gotten an oil change before but these guys were nothing but patient with all of my questions. I was given a 45 min wait time when I showed up but ended up only having to wait 20 min at the most. As a woman I am always hesitant to get any service done on my car for fear of being ripped off or coerced into paying for repairs that I don't truly need. But I didn't get that vibe from any of the fellas at this shop, so I will definitely be going back next time I need an oil change. read more

Great old fashioned customer service. I was really impressed with the service I received. I was just going in for a regular oil change, no bells and whistles but they went above and beyond to make a simple oil change awesome. The place is super simple, you just pull up in the line and the guy comes out and takes your order, like a drive up burger place. Checked all my lights and changed some. Didn't hassle me about getting more products, something the other guys always do. Thanks for making sure my entire Subaru was good to go! read more

Master Lube - Car wash. Cheap but good coffee stand to the left. - Car Wash Near Me - Bellingham, Washington

I always give my honest opinion. Customers beware, this place is unprofessional and unaccountable. I drove in to have my oil l changed. Was told to stay in my car, Bad idea.... Simple thing you might think, wrong. Disaster right from the moment they opened my hood. Your dipstick is stuck, I reply it will come out, as it has for 4 years now. The guy snaps it off and everyone says... Oh yea it happens all the time with plastic handled dipstick. Really??? I ask how are you going to get it out? Their reply, you will have to take it to a shop. Instead they try to say, you said it would come out. Yea that's because you don't know how to pull out a dipstick, ya think? $52.00 for the oil change, no apology, discount, offer to pay for the broken dipstick, car wash, nothing. Then to add insult to the whole thing, the guy close my hood with greasy hand and leaves oil print on my hood. What a crew. Was it worth my $52.00? Hell no. I DO NOT RECOMMEND THIS PLACE AND NEVER WILL. VERY MUCH UNPROFESSIONAL. ALL ABOUT GETTING YOUR MONEY AND COULD CARE LESS ABOUT THE CUSTOMER. Terrible place read more

I've been going here for 20+ years. Today I go in and tell then I don't want synthetic oil and he says and I quote "we can't give your car a oil change with regular oil because it's against regulations " seriously! I told them I'd get it change somewhere else. This is truly disturbing since I've been a regular customer for so many years. I've even told my vast friend network about them. Today that ended. I don't know who is running this ship but today you losing many regular customers. I'm not sure if this guy was working on commission but I even told him the owner of this establishment said after 10 years of ownership of your vehicle it doesn't make much difference what you use. I really hate leaving negative feedback on a company that I've come to trust for so many years but this is ridiculous. I looked it up there's no mandate that I as the owner of the car have to have synthetic oil in my car. If the owner wants to reach out to me and fix this great, but otherwise my review of zero or 1 stars stands. Watch out for this especially if your older. Scam if I've ever seen one. If they're getting paid on commission I'd rethink that right away. Still getting my oil changed but not here. read more

Unlike most other places, you drive your car in and are there when they do the oil change. It's faster and has you in control of your environment. You can add a car wash onto it, which is their own. And the one time I have, the person spent time doing a good job scrubbing it down (which was appreciated as it had been a year or more since the last wash). read more

I came away from getting my oil changed pretty impressed with all of the positives that other customers have listed; fast, efficient, professional - no pushing products, etc. I thought that all was good until I took my vehicle to another mechanic for a separate issue and in looking things over they reported that I put 2 quarts too much oil in and that I needed to be more careful; that this could really stress the engine. I hadn't told them prior to that appointment that I had the oil changed two days before and that I hadn't maintained the oil myself. So now I'm not sure what Master Lube did or didn't do during the oil change but this undermined my willingness to go back. read more

I could not recommend this place more. Super friendly staff that was very knowledgeable. Took my vehicle in for an oil change and they checked all my fluid and topped them off. I couldn't have been in there for maybe 10 minutes and no wait time at all. 5 stars for sure, and priced very competitively! read more

I love going here to get my oil changed. Every interaction has been honest and quick and they always do quality work. They never try to upsell or pressure me on things my car doesn't need (unlike a certain chain oil change business) I will continue to go here as long as I live in Bellingham. read more

Master Lube - This is the list of services and prices as of 09/2017 - Car Wash Near Me - Bellingham, Washington

The only place I go to get my oil changed in town for about 3 years now! They are local and very efficient with their work. As a women I always felt weird going to get my oil changed but here they make me feel very comfortable. I always recommend to people who are looking for a place to go in town! They never force anything else on you but they do let you know if any other fluids etc. need to be done in your car! read more

Excellent service. More than I was expecting to pay to some degree, but I prefer paying a little more for a local business if I have the means to at the time. Definitely doesn't stand out, and I've driven by it many times, which is why I found it via Google, but glad I did. I'd highly recommend this location. read more

These guys are fair, friendly, and efficient. Your vehicle is in great hands when you take it to Master Lube. Prices are reasonable and you can always add on a car wash. The guys will jump right on the job to get it done in a timely manner and will recommend only necessary items if warranted, advice is free without pressure. If you are in Bellingham and need your car serviced, check out the website and feel confident about your decision to stop in for a visit. I have never been disappointed and would highly recommend them. read more

I went in several times for oil services no issue in the past. Today I went in and they got oil and grease on my rocker panel. It then rubbed onto my expensive shoes. I called and spoke to two mangers they both said no way possible. They said I can see you're frustrated but it is what read more

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I was really hesitant on how to rate this place. I went on my lunch hour to go get my oil changed. I have driven past this place for years and decided to give them a try. When I arrived I parked my car and went inside. I was at the counter for a bit before someone walked by and saw me then told me to pull my car up to the garage entrance. I gave them my name, told them what I was there for and went to sit in the waiting area. As I sat there waiting for my car I listened to one of the mechanics start talking about me when he was told that I had parked on the side of the building and not pulled up to the garage, he then referred to me as retarded. I just sat there unsure whether to just walk back and take my car at that moment or wait until it was done to say something. I always give people the benefit of the doubt but I was really affected by this mans comments. When my car was done and my bill was rung up I mentioned to the man about putting a sign up so people know to pull around and he let me know there was one on the side where I had parked. I hadn't even noticed the sign so I let him know that but let him know that conversations in the garage were heard in the waiting area and that I had heard the derogatory remark made about me. Granted he was so apologetic and I truly appreciated that but even know an hour later I am upset about it. I know I will get over it, but I only hope whomever was trashing the customer doesn't do that to someone else who has a short fuse. Will I go back? I am not sure yet. I really like to give my business to local establishments but I don't want to go out of my way to be unappreciated or insulted by giving them my business either. I guess time will tell. read more

Incredible customer service! We bought gas down the street on our way from Seattle to Canada when our car wouldn't start. We suspected it had something to do with the battery because there had been corrosion and the car cranked slowly for the past few months. We tried to get a jump start but that didn't work. We checked Yelp and the closest auto shop was Master Lube. I didn't think they would help because they seemed to be primarily an oil changing shop. But my husband called and Rick, who answered, spent several minutes on the phone trying to understand the problem. We had planned to tow our car there but Rick instead said he would come to us! Super generous of him. In addition, he had to take three trips back to his shop to get supplies and parts. It turned out our positive cable end on the battery was fully corroded through and so no power was reaching the engine. It took Rick an hour to remove the old cable end because it was so rusted on. Finally he got it off and replaced it. We followed him back to the shop and he kindly reminded my husband to wash his hands so they wouldn't get irritated by the corrosion he had touched. Very thoughtful! Lastly, I did research while waiting and fully expected to pay a specific amount based on what I read online. Let's just say that Rick charged us considerably less. I wish we lived in Bellingham so we could make Master Lube our go-to auto shop! Thank you, Rick, for getting us back on the road! read more

Really truly nice people. I do not want to specify exactly what my experience was with them, because there are a lot of greedy people who would take advantage, and then maybe they would be forced to stop being so nice and helpful. I will just say I am a single woman with a beat up old car, and on 2 separate occasions, with 3 different men, they did not take advantage of me or try to rip me off, they were polite and kind and helpful. In fact, the second time, they had just closed, and their stuff was already put away, but they opened their doors and helped me anyway. I cannot say enough good things about this company and the people who work there. I will definitely continue to go to them for service, and will recommend them to others. We need more good companies with good employees, like this one. I appreciate all they've done for me, more than they know. read more

These guys are on a whole different level of service and efficiency. To start things off the entire infrastructure of their shop and building streamlines your oil change etc by having you pull up to the garage right away. I was greeted by a friendly man who asked me what type of oil I generally use and even asked me if my wipers were still working properly. I stepped out of my truck and was met with another employee who was behind my truck who informed me that my tabs were expiring. I had totally spaced on this and really appreciated it! After sitting and waiting for only like 5-8 minutes another employee came in and told me that they had swapped out my oil and even told me what it looked like, and that their was a light film. A nice piece of additional info. He then told me that my coolant was extremely low so they were adding more. He finished by saying that my transmission fluid was looking dirty and that Ford suggests switching that out every 30,000 miles and that there was no indication I had done that. (He was correct). I told him I didn't have the funds for that right now so instead of doing it without asking he told me that's fine. After finishing up my oil change another employee came in to check me out. He went over everything again with me and told me they put 4 quarts of coolant in my radiator but would only charge me for 2. So awesome! I paid a very reasonable price and was then greeted with yet another employee who told me that I should get my cooling system tested because it seemed like my coolant was leaking. He opened my hood and looked it over with me and seemed to honestly be concerned with my truck. Keep in mind this is my first time here ever. It was just an incredible experience with every staff member naturally and casually providing me with outstanding customer service. Go here!! read more

The absolute best service I've ever had at any oil change place in this whole country (and my cars have been around ;-) . From start to finish, everyone is courteous and efficient. Not only do they provide fast oil changes, they vacuum the interior as well. I currently have an old car with a lot of miles on it that I can't afford to replace. Last time I was in Master Lube was after a repair shop had done an oil change along with a repair. The guy who changed the oil spoke with me regarding the weight of the oil, as the other shop had chosen a different weight than what ML used. He explained why the other weight was better for my older car, but left the choice completely up to me--which, as a woman, I really appreciated. The guys also noticed a couple of other issues with the car (headlamp burned out and bad windshield wiper) and were able to take care of them as well. I checked online afterward, and what I was charged was less than what I would have spent to buy the parts on Amazon and then (try to) do the work myself. So yeah... Master Lube is tops. Knowledgeable, thorough, helpful without being pushy or condescending, and absolutely no upselling. And all that at a great price! read more