Always great service. Dr Suydam and his staff are friendly and efficient. Great selection of…read moreframes too should you need glasses!

I was having issues with my eye for the past week. With a lucky google search I found Primary…read moreEyecare, and gave them a call late in the evening on a weekday to see if I could be seen ASAP. Kim answered the phone and was so helpful to get me in the next morning! Kim also helped walk me through some insurance issues I was having, one of the best medical professionals I have ever dealt with at a medical office. Dr. Suydam was so thorough in diagnosing and explaining the issue I was having. Called me in my prescriptions to my pharmacy right away. I even had issues with the pharmacy and Dr. Suydam got on the phone with me to solve the prescription problem. I can't thank you enough Dr. Suydam, Kim, and Primary Eyecare for all your help!

I see I'm not the only one with this experience, but I have had an extremely frustrating time…read moretrying to get my contacts that I ordered through them. They said 2-3 weeks from when I ordered them at my appointment. It has now been 7 weeks with no end in sight, which is frustrating enough in itself, but is compounded by the fact that they have been completely unresponsive and have given me ZERO information or follow up. I've called multiple times and been told someone would call me back, which they have not. I've also sent emails which have not been returned. I understand things happen and get delayed but avoiding patients and not returning calls and emails is an insane way to do business. I had to rush order other contacts online because I needed a new pair and had no other solution. I wear monthly contacts and they always stress the importance of changing them regularly, and yet they're the reason I'm not able to. Thankfully 1800contacts got my order delivered in under 48 hours (over a weekend and holiday too!) Now I just want my money back on this contact order I may or may not ever get, but apparently they "can't refund an order once it's been placed". My visits have been fine, but this whole process and their complete lack of care for their patients will have me finding another provider.

I wish I would have read the reviews before going to this office. However, I figured getting…read moreglasses would not be that difficult - they proved me wrong. I waited one month for my son's glasses to come in and a month and a half for my daughter's glasses to come in. I never got phone calls about the status - I had to reach out and even then was told little to nothing. Take your money elsewhere if time matter to you.

This was my first time going to Dr. Shade. I haven't been to the eye doc in years, and she did a…read moregreat job of dilating and examining my eyes, as we have macular degeneration in the family. She listened to the dry eye issues I was having and did a dry-eye test, made suggestions, and also checked my vision. Her staff were friendly and professional, and they were patient and helpful while I picked out new glasses. I called after I left to change the color of the frames, and no problem! Dr. Shade made suggestions on my lenses so I could see my computer screen and also be able to read closer objects. Less than a week later, I received my new glasses and they're great. I recommend this practice and will definitely go back again.

Dr Shade is wonderful! Exams with her are more comprehensive than I've ever had elsewhere and she…read moreis the only doctor who has ever successfully dilated my eyes (in over 40 years)...and without traumatizing me! Will keep going back to see her. Staff is friendly and has a great sense of humor too! :)

Went to the Pottstown location today for the first time because my yearly eye exam the doctor found…read morea concern and referred me to Dr Primack. I was there for about two hours and was very happy with all the thoroughness the Dr provided as well as discussing all my options with me giving me the pros and cons of surgery. I didn't wait long to check in or to be seen and started my visit off with Austin and he was great as well. I'm nervous about the surgery but feel very confident in Dr Primacks ability to help correct my issues. I would def recommend this business for eye concerns!!

Like a previous reviewer, I had serious complications after cataract surgery done by someone at…read morethis practice. I had the same experience they did regarding lack of help (although I was told that I could see specialist in another location but it I would have to wait two months for an appointment). Fortunately, I was able to find an eye doctor at another practice, who saw me the next day, and who I owe a large debt of gratitude to. My experience at Eye Consultants of PA was horrible. Also, like other reviewers have pointed out, the waiting time during appointment is very long. You are shuttled by different people into two or three different rooms and areas with more waiting times between them. Then there's this: "The United States Attorney's Office for the Middle District of Pennsylvania announced that Eye Consultants of Pennsylvania, PC (ECOP) has agreed to pay $790,000.00 to resolve False Claims Act allegations of civil liability for submitting claims to Medicare for Evaluation & Management (E&M) services that violated Medicare rules and regulations."

Hello, New to the area unpacking and eyes fell to the floor. I not see well without them called…read morearound trying see who help me informed her of what happened. Told me come in and see what she can do.Wallked over there and she was able to repair my glasses in no time.I 'm to see . Thank you thank you!

From the owner: We provide comprehensive eye exams, including medical eye exams and eye emergencies, as well as…read moreeyeglasses, contacts and eyeglass repairs.

Absolutely outstanding experience. The doctors and technicians are so helpful and patient (it…read moretakes me forever to pick out frames!). Kat was especially helpful in picking out frames for me and my two sons . They refer to her as their favorite "glasses lady". We are all excited when we come in and she's there. I especially liked the thorough pre-exam tests that are offered prior to an eye exam. My youngest is diabetic so the extra testing gives me peace of mind that his eyes are in great shape. Definitely recommend this location.

Not happy with experience with this location at all. After MULTIPLE visits to the store and the…read more3rd set of contacts, we found ones that worked well. Of course when I try to order the new ones that I like, only then do I find out it's several hundred dollars more. I didn't feel heard or understood by the doctor or the staff. Now, I'm stuck with contacts that don't work for the next year. Thanks Visionworks. I will not be back to this location and I do not recommend it.

Dr. Stefanick is so knowledgeable and kind. Takes the time to answer all my questions and I never…read morefeel rushed. The technician is awesome as well as the receptionists. Five stars experience.

I was seen by both Dr Amanda S. Legge, OD and Leslie B. Miller, OD with in the past month or so…read more Both Doctors were very professional, very courteous and explained all procedures to my satisfaction. Both doctors were pleasant and did not make me feel like a number.......as so many other professionals do. The staff at the Douglassville office and at Myerstown office were outstanding, helpful and accommodating. I could not have picked a better Optometric center! I highly recommend the above mentioned doctors and the staff in general for all your vision needs.. you will not have any regrets!!!

If I were only evaluating Dr Nadler this would be a 5 star review. Dr Nadler provided very thorough…read moreexams, answered all of our questions and has a great bedside manner. I have been a patient with this office for over 35 years, I had previously recommended them many times. I am extremely saddened by our April 2022 visit. Our visit included interacting with the office manager Jeff. We were quickly taken aback by how he interacted with the staff at the front desk. Then when it came to selecting glasses we felt like he was pushy, rushing and dismissive. While we were at the office the pricing didn't seem right, but we were being rushed so we paid and left. I called my insurance company to clarify the charges. To start with my husband and I were both charged copays, my plan doesn't have a copay. Then upgraded services that I specifically advised I did not want were added to my order. I contacted Jeff after speaking to the insurance company, told him I was not happy, he tried to add on more charges! I cancelled our order and went back to the office to get a refund.

This office missed a significant vision diagnosis (that could lead to blindness if not corrected)…read morein my 6 year old after giving her an exam TWICE in 6months. We went to a completely different practice and she was diagnosed and treatment starterd after ONE visit. When I questioned Colonial Eyecare about it the office manager tried to gaslight me by saying "children's eyes/vision change over time". Implying this diagnosis developed in the 3 months between the last exam at Colonial and the new exam at a different practice. All while knowing full well this diagnosis IS NOT something that develops quickly. STAY AWAY from this practice!!

He is awesome! Knowledgeable, friendly and easy to schedule. We have gone to him for trailer eye…read morecheckups and he found out my husband had glaucoma in one eye and reached out to a specialist.

this guy is the best. he was good at his job andwas extremely funny. I got glasss there good prices…read moreas well. take that Mary.