In May of 2017 I took my son to have a visual efficiency examination which was completed by Dr. Lynott. It felt rushed and even during the exam she said something to the effect and she was going out of order and had skipped over something. Very little was explained during the exam. It would have been helpful to be given some basic explanation as to what was being checked for. I was not expecting a full analysis on the spot however as part of good customer service and selling their services the value of taking the time to talk through the exam with a new client is invaluable. It shows a new client that the staff cares about the individual. We received the Evaluation report about 3-5 business days later along with a contract and polices. Within days, I contacted my insurance as directed by the paperwork. I reached out to their office and asked if I was able to make an appointment with a vision therapist. I was brushed off and told she will get back to me. I did not hear anything until August 1st. A woman called on August 1, 2017. She said she was calling from Dr. Boas office and had an opening on Wednesday evenings. Did I want the spot? I was taken a back as I would have expected more courtesy. Something inline with identifying herself by name and that she was the vision therapist who would be helping my son with the weaknesses found from his examination. Mentioning something from his report, in layman's terms, and some exercises or tools that could be used to help strengthen this weakness would definitely have helped. I got nothing even close. With hesitation, I responded by explaining that Ty had his exam in May and I hadn't heard anything for so long I didn't know what was going on. She quickly cut me off and said, "I am doing the best I can. Do you want the spot?" WOW I really had a hard time going forward but treaded gently on... I explained that when I brought my son in for the exam in May we were rushed through. Upon arrival, I went to the bathroom and my son was taken back into the room without me. I didn't know where he was when I came back to the waiting area and asked at the front desk. I was then escorted back. The woman on the phone said again, "I am doing the best I can, do you want to schedule Julia for one of the openings on Wednesday evening?" I paused and asked, "Who is Julia?" She responded, "I meant Charlotte." I paused again and asked, "Who is Charlotte?" The woman responded haggardly, "I am doing the best I can. I don't have your files here they are in another room." I let her know it was my son and what was his name. I asked who I was speaking to and she started by saying she was the vision therapist and seemed reluctant to state her name but she did finally identify herself as Dawn. I asked if there was someone else I could speak to. She stated she would put a note on Dr Boas desk. After waiting 4 days I wrote a letter and hand delivered it to the office. I never heard back. I am now writing this review after waiting 3 weeks since delivering the letter in person. The approximate cost is $1000 for every 12 visits. This is all out of pocket. This potentially is $3000 and with it comes poor customer service. There lies the problem. How do I justify paying this while being treated poorly? When is someone going to care enough to TAKE THE TIME to explain the evaluation results? At this time, I am disappointed and upset that I spent over $200 out of pocket in May for an evaluation that I can't take to another office and if I do bring my son to their office I am not sure how he and I will be treated. At this point, I have lost confidence in their staff and services. If you are considering vision therapy at this time I would recommend another Dr's office. This office needs more time to train their staff in customer service and learn how to handle a patients' concerns. read more

Before vision therapy I was embarrassed to read out loud and when the teacher called on me to read my heart always dropped. After only 7 weeks of doing exactly what the therapy protocol suggested, I went from a first grade reading level to 13.5 grade reading level. I am 18 years old and my eyes just felt so strained when I used to read but now it's like second nature. And to the reviewer who was complaining about the examination at the end, he gladly helps people who can't afford to play and has since then dropped down the price from 180 to 130. He only charged that much because you are taking 30 minutes minutes of his time to reevaluate. In my opinion though, there is no price on being able to read fluently now. But please, if you have price issues bring it up with him, he is a reasonable man who will work with anyone on prices. To sum it up, I wish I had gone through this treatment sooner in my life and whether you are 5 to 45 if you have an ocular motor dysfunction this man can help. read more

The Boas team is amazing. They have followed me for my vision needs for years and are very attentive. They take their time to make sure your vision is perfect. They have a great selection of glasses at very reasonable prices. I highly recommend them. read more

Dr. Mark always takes the time to explain everything thoroughly. He is an outstanding doctor and a nice human being. We are lucky to have him in our community. read more

best glasses I've ever owned! Terrific staff, and Dr. Mark Boas is awesome! I will definitely be back, and recommend this practice to all my relatives! read more