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Boscov's Optical

3.0 (2 reviews)
Closed • 10:00 am - 5:00 pm
Updated 2 weeks ago

Services - Boscov's Optical

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Boscov's Optical Photos

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Chester County Eye Care Associates - Bruce Saran, MD- Retina Specialist

Chester County Eye Care Associates

(22 reviews)

I have received excellent eye care at Chester County Eye Care. In 2023 I had cataract surgery and…read morelens replacements. I still see very clearly without the need for glasses, both for near and far vision. I also receive great care at my annual eye exams. The staff is very helpful.

I have been with this practice for many years. My recent appt. was an annual one with both the…read moreSurgeon, Dr. Arena, and the Ophthalmologist, Dr. Chu, doctors I have seen regularly. I was truly astonished this time. Let's begin with Dr. Arena. The office was fully mobbed with patients. The nurse called for me more quickly than I anticipated, so I said I wanted to go to the bathroom first. Dr. Arena, who was sitting nearby, told me I should "wait, because they are very busy." So I did what she wanted. Things went downhill from there. I am having problems with the monovision I chose to do for my cataract surgery, where one eye is corrected for near vision and the other for distance vision. Over time, my eyes do not adjust quickly to near or far, so I am getting a lot of blurry vision, and that is making my eyes hurt. I asked if it was possible to surgically remove one lens and go back to near or far in both eyes. Dr. Arena was positively furious with that idea ..." well for that, I would refer you to Wills," and it was said nastily. She told me it was likely the problem was because of my age, but offered no suggestion of a fix and blew me off. When I started to ask about my problem, she pointedly told me (twice) "I am a surgeon, that's my area of expertise." It was delivered in the most arrogant voice I have EVER heard. That voice that says, I am important, " and you are just an old lady who complains. WHOA. A few days later, I went to see Dr. Chu. I thought I would be able to talk to her about this issue. She did my examination for glasses, ignored me when I wanted to talk about my eye problem, and sent me out of the office. That appointment probably took 15 minutes. I suspect 15 minutes is the assigned time for patients in this office. The reality is that this practice has grown too big. GROWING BIGGER IS NOT BETTER, it just generates more money! If you look, you will note that there are far more negative (1) reviews of this practice than good ones. I grant you that people who complain and are more likely to post, but it is still a solid reason to avoid Chester County Eye Care. I will be finding another practice to go to. I have indeed, at my age, turning 80, several different doctors. I have excellent relationships with all of them. Nobody has ever treated me in this manner nor dismissed me like these two did this past week. It's interesting because if you look around that waiting room, you will see a lot of gray-haired folks. Eye problems are endemic to age.

Boscov's Optical - optometrists - Updated May 2026

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