I have taken my children to her twice each and have become a patient myself. Prompt and runs on…read moretime. Easy to get an appointment within a few weeks of calling. She was very patient with my son who has mild autism and ADHD and was difficult about getting drops placed. Charges are fair doesn't overcharge or add extra charges some other places do- for example last time I went to "MyEyeDr" who charged me $170 contact lens fitting fee to put me in the same contacts I had been wearing ten years. Dr Luscavage's office charges $50 and waves that if you buy contacts there. Much more fair pricing structure working with what insurances pay. For my children I was not charged anything over what the insurance paid.

As soon as I walked in the door I was greeted by a friendly front desk staff and a cozy homey…read moreatmosphere. Dr Luscavage was very professional and helped me with my itchy gritty eye problem iv been suffering from for awhile. The 2 other eye doctors I visited couldn't figure out my problem but she did right away. 10/10 would recommend.

This store is unprofessional and extremely unhelpful. As a long standing customer when they were…read moreSinger Specs, they reacted as though I were a stranger. Zero customer service! The optician and owner were clueless when I presented my defective frames that are still under warranty. I highly recommend going elsewhere. Sean J Mullin West Chester, PA

My wife and I called yesterday on Thursday, 3/27 and we were given two appointments the next day…read more We were greeted by the owner who was very friendly and professional. The owner's son, Spencer, was extremely friendly and we didn't have to wait at all for my wife to see Doctor Jill R. Doctor Jill was very patient and explained every part of the exam, step by step. When my wife and I left, we both felt that we had gotten GREAT service! Robert T.

Absolutely wonderful folks. They've taken me from only needing glasses to drive at night through…read moreprogressive lenses, and it's always a delight to see them.

Shameful Customer Service…read more The glasses I purchased from Bonds Eye Care in January 2024 fell apart in June 2025, while I was cleaning them. Unfortunately, the glasses only had a 1-year warranty. I contacted Bonds immediately and sent photos of the broken glasses to see whether they could be fixed. I was told the glasses could not be fixed, so I called to make an appointment to discuss replacement glasses. When I spoke with Jeff, he informed me that, beyond the loyalty discount given to existing customers for new glasses, the company would not provide any support. Having spent over $500 on these glasses, I was hoping Bonds would stand by their products and support their customers who have purchased defective glasses. This kind of poor service is what leads people back to the big box stores instead of supporting small businesses. Shameful.

Good customer service, friendly doctors during our annual eye checkup visit. We were running 15…read moreminutes late and called the front desk to inform them and they were fine. Locating the suite within this huge building will be a challenge. They have enough parking but shared. They are upper level and I dont see an elevator may be I missed it.

Saved my eyesight in my left eye! Minus a 7 year stint in San Antonio inbetween, I have been a…read morepatient of Clompus, Reto, & Halschied practice for 17 years in their West Chester office. If you live in this area and you need a full doctor medical exam, this is the office you want to go to. Between Dr. Harry Halscheid and his knowledgeable & friendly staff (hi Pam & Debbie), I have been well taken care of for all this time. I have had a long history of issues with my eyes, and was always cautioned to pay attention whenever or if I see bright flashing lights. Thankfully, I didn't travel this Thanksgiving weekend, and I was able to get Dr Reto's attention right away when I was seeing something not right. Through a series of phone calls and text messages we concluded I likely had a retinal tear or detachment. Dr. Reto came in on a Sunday morning after Thanksgiving, and drew his conclusion of a retina tear and put me in touch with an on call retina surgeon (Dr. Saran). Two top notch (no interns here) on call doctors on a Sunday! This tag team surely prevented me from potentially getting a detachment and / or losing the vision in my left eye! I can't thank them enough.

Great doctor! Great place! Great hours!!!! I totally recommend Dr. Hakki!!! Very thorough, really…read moretakes the time and explains everything that she is doing!

Dr. Hakki is the most hardworking and knowledgeable optometrist around. I would highly recommend…read moreher due to her expansive medical background, her incredibly warm and funny personality, and her personable office staff! 10/10!

Horrible customer service horrible. The woman who helped us couldn't stop talking over us. The…read morewoman who helped me had to be right. Because of this, she had us mixed up with the wrong patient and gave me wrong information. Great experience with the doctor however, the woman that helped us was awful. Just awful customer service.

I had a great time working with Tray. He was extremely knowledgeable and I definitely recommend.read more

I am so happy with my new progressive lenses from Boscov's. They are far superior than the pair I…read moregot last year from my eye doctor. They don't scratch, are not smeary and my vision is perfect. Everything that my eye doctor's office was not! I highly recommend Boscov's eyeglasses!

Buyer beware! Make sure you're getting what you really want and that your eye exam is correct. My…read morescript wasn't right so I went back, had it redone, and sure enough it was wrong the first time. Kicker is, when they were remade, I didn't receive any money back even though the script was wrong! I also changed the frame, cheaper, and was told they don't do refunds. Make sure you see the little sign they have out or you'll miss it. I should have rec'd some money back considering the script was totally wrong. I couldn't even wear the glasses, they were that bad! But of course, if I chose a more expensive lens I would of been charged. They said it was standard practice across the industry, well, I think not, Walmart does refunds when they are wrong, just sayin!

I arrived with my two kids 15 min early from our appointment time. The young lady at the front desk…read moreis super nice and polite. Sat there waiting for almost 30-40min for the doc. One of the kids got inpatient and started to move the chair around and accidentally put one of his foot on the chair. I already told him to put it down... and the older lady at the front desk said some rude comments. Lady, I told my son to take his foot down. Just chill out. Then, he went to the bathroom.... and she went after he came out. She made some snarky remarks again. Geese... lady... I subtracted two stars because of the staff. The doc is good, very thorough. But her staff needs to relax a bit. Or maybe have some kids friendly books or activities.

I moved to Paoli in May last year. I first went to Personal Eyes to do my eye exam and wanted to…read moretake advantage of my insurance plan to buy a pair of glasses. Dr. Marie, Sara, and Sandy were very professional and personal. I was impressed with my experience there and recommended my wife to go there too. A few weeks ago I went there again to get my contact lens exam and as always they were very nice and helpful. BTW they had a new member, April, and she is very helpful too! I did my exam and was given two weeks to try a new kind of contact lens, which did much better job to keep moisture. I went back and asked for some adjustment on my prescription and then I was given another two weeks to try that before I decided to buy. They didn't force me to order anything from them but I wanted to. I traveled a lot recently. Before my order arrived, they gave me some contact lens so I could use them for my trips. Today my order arrived but I couldn't get it as I came home late and their office will be closed this weekend. I'm flying out this weekend so I ask for help. They were so nice and were willing to drop the box on my patio. When I came home, saw my contact lens box sitting on my patio and a line of footprints in the deep snow, I decided to write this review to express my appreciation. This is definitely the go-to place I would recommend to anyone living around this area!!!