Always great service. Dr Suydam and his staff are friendly and efficient. Great selection of…read moreframes too should you need glasses!

I was having issues with my eye for the past week. With a lucky google search I found Primary…read moreEyecare, and gave them a call late in the evening on a weekday to see if I could be seen ASAP. Kim answered the phone and was so helpful to get me in the next morning! Kim also helped walk me through some insurance issues I was having, one of the best medical professionals I have ever dealt with at a medical office. Dr. Suydam was so thorough in diagnosing and explaining the issue I was having. Called me in my prescriptions to my pharmacy right away. I even had issues with the pharmacy and Dr. Suydam got on the phone with me to solve the prescription problem. I can't thank you enough Dr. Suydam, Kim, and Primary Eyecare for all your help!

My first visit to New Path Vision (Sterling Optical) went smoothly. However, I don't know what…read morehappened after I ordered glasses. The employees here lack in communication skills. Unfortunately, my optometrist also showed me the same rude behavior as the front desk personnel. I will never go back to this establishment and I do not recommend this place.

THEY STOLE MY MONEY!!!! I can't believe how poorly they resolve issues. I paid hundreds of dollars…read moreto this company for my glasses and 6 months later I still do not have them! The worst part is that whenever I tried to contact them to see on the status of my glasses they just avoid talking to you, hold you on the line forever. The head manager of the store Michelle C never returned my phone calls and when I finally was able to talk with her in person, she was extremely rude. I called my credit card company to dispute the purchase. Hopefully more people do the same thing and New Path Sterling Optical will be closed.

This was my first time going to Dr. Shade. I haven't been to the eye doc in years, and she did a…read moregreat job of dilating and examining my eyes, as we have macular degeneration in the family. She listened to the dry eye issues I was having and did a dry-eye test, made suggestions, and also checked my vision. Her staff were friendly and professional, and they were patient and helpful while I picked out new glasses. I called after I left to change the color of the frames, and no problem! Dr. Shade made suggestions on my lenses so I could see my computer screen and also be able to read closer objects. Less than a week later, I received my new glasses and they're great. I recommend this practice and will definitely go back again.

Dr Shade is wonderful! Exams with her are more comprehensive than I've ever had elsewhere and she…read moreis the only doctor who has ever successfully dilated my eyes (in over 40 years)...and without traumatizing me! Will keep going back to see her. Staff is friendly and has a great sense of humor too! :)

Went to the Pottstown location today for the first time because my yearly eye exam the doctor found…read morea concern and referred me to Dr Primack. I was there for about two hours and was very happy with all the thoroughness the Dr provided as well as discussing all my options with me giving me the pros and cons of surgery. I didn't wait long to check in or to be seen and started my visit off with Austin and he was great as well. I'm nervous about the surgery but feel very confident in Dr Primacks ability to help correct my issues. I would def recommend this business for eye concerns!!

Like a previous reviewer, I had serious complications after cataract surgery done by someone at…read morethis practice. I had the same experience they did regarding lack of help (although I was told that I could see specialist in another location but it I would have to wait two months for an appointment). Fortunately, I was able to find an eye doctor at another practice, who saw me the next day, and who I owe a large debt of gratitude to. My experience at Eye Consultants of PA was horrible. Also, like other reviewers have pointed out, the waiting time during appointment is very long. You are shuttled by different people into two or three different rooms and areas with more waiting times between them. Then there's this: "The United States Attorney's Office for the Middle District of Pennsylvania announced that Eye Consultants of Pennsylvania, PC (ECOP) has agreed to pay $790,000.00 to resolve False Claims Act allegations of civil liability for submitting claims to Medicare for Evaluation & Management (E&M) services that violated Medicare rules and regulations."

Not happy with experience with this location at all. After MULTIPLE visits to the store and the…read more3rd set of contacts, we found ones that worked well. Of course when I try to order the new ones that I like, only then do I find out it's several hundred dollars more. I didn't feel heard or understood by the doctor or the staff. Now, I'm stuck with contacts that don't work for the next year. Thanks Visionworks. I will not be back to this location and I do not recommend it.

I'm sharing my recent experience at VisionWorks in Newtown Square, PA so other patients know what…read moreto expect. This review reflects my personal experience and concerns as a customer. When I scheduled my eye exam, I was told a doctor would be on-site. However, when I arrived, I learned that no doctor was present, and the exam would be done via telehealth because of the holiday. I was not informed of this beforehand. Although the waiver mentioned telehealth, I was not told that AI technology would be used as part of the exam process. When I asked which system was being used, neither the staff nor the remote doctor could identify it. I was only told the technology was outsourced through a third-party IT provider. As someone with a technical background, the lack of clarity was concerning. The findings from this AI-assisted telehealth exam did not match the results from my previous in-person eye exam with a licensed doctor, which made me question whether the virtual setup was able to provide the same level of detail or accuracy as a traditional exam. Additionally: Several components of a standard in-person exam -- including dilation and certain diagnostic checks -- were not performed. The person handling equipment onsite stated he had two weeks of training and was not medically certified. Staff also expressed that doctor availability varies by location and ownership, and couldn't confirm when an on-site doctor would next be available ("possibly next Saturday, but it could change"). I want to note that the employees at the front desk were professional and polite. My concerns are strictly about transparency, consistency, and whether the services provided match what patients believe they are receiving, especially when insurance is involved. Based on my experience, I no longer feel comfortable receiving exams at this location and will be seeking an in-person medical evaluation elsewhere. I believe patients deserve clear communication about whether a doctor is physically present, whether AI is involved, and what type of exam they are actually receiving.

My husband had some floaters and has never had an eye exam. We decide to try Wyomissing because it…read morewas close to home. After scheduling I read some Google reviews and was nervous after seeing comments about the staff not being friendly. We decided to keep the appointment despite the reviews we read and are glad we did. The staff was friendly and helpful and my husband received a thorough eye exam. The office was clean and welcoming.

Dr. Stefanick is so knowledgeable and kind. Takes the time to answer all my questions and I never…read morefeel rushed. The technician is awesome as well as the receptionists. Five stars experience.

Excellent service and attention to detail in every aspect of my eyeglass purchase. Friendly and…read morepersonal service!

From the owner: At Boscov's Optical, our focus is on you. Shop the best eyewear brands and styles at great…read moreprices. Eye exams are available in most locations; or bring in your outside Rx! Vision insurance accepted.

If I were only evaluating Dr Nadler this would be a 5 star review. Dr Nadler provided very thorough…read moreexams, answered all of our questions and has a great bedside manner. I have been a patient with this office for over 35 years, I had previously recommended them many times. I am extremely saddened by our April 2022 visit. Our visit included interacting with the office manager Jeff. We were quickly taken aback by how he interacted with the staff at the front desk. Then when it came to selecting glasses we felt like he was pushy, rushing and dismissive. While we were at the office the pricing didn't seem right, but we were being rushed so we paid and left. I called my insurance company to clarify the charges. To start with my husband and I were both charged copays, my plan doesn't have a copay. Then upgraded services that I specifically advised I did not want were added to my order. I contacted Jeff after speaking to the insurance company, told him I was not happy, he tried to add on more charges! I cancelled our order and went back to the office to get a refund.

This office missed a significant vision diagnosis (that could lead to blindness if not corrected)…read morein my 6 year old after giving her an exam TWICE in 6months. We went to a completely different practice and she was diagnosed and treatment starterd after ONE visit. When I questioned Colonial Eyecare about it the office manager tried to gaslight me by saying "children's eyes/vision change over time". Implying this diagnosis developed in the 3 months between the last exam at Colonial and the new exam at a different practice. All while knowing full well this diagnosis IS NOT something that develops quickly. STAY AWAY from this practice!!

He is awesome! Knowledgeable, friendly and easy to schedule. We have gone to him for trailer eye…read morecheckups and he found out my husband had glaucoma in one eye and reached out to a specialist.

this guy is the best. he was good at his job andwas extremely funny. I got glasss there good prices…read moreas well. take that Mary.