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Linsey Eyecare

3.0 (28 reviews)
Open 9:00 am - 7:00 pm

Services - Linsey Eyecare

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

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Review Highlights - Linsey Eyecare

Even with the warnings that they're short staff, my appointment was conducted in a timely manner, NOT all day.

Mentioned in 2 reviews

Read more highlights

Visionworks - Glasses case

Visionworks

3.0(14 reviews)
1.1 mi

Historically, my experiences with Visionworks (Boston MA, Philadelphia PA and Wyomissing PA…read morelocations) have been very good. The staff is normally pleasant, and the optometrists are knowledgeable about their craft. Today, it was a totally different experience. The young lady working at the front desk appeared nice at first, but became increasingly impatient when I asked her to check my medical records to compare the Rx from 2021 and 2024. My recent glasses have the leading increased headaches and I wanted to know what was a significant difference between the Rx from 2021 and 2024. If so, I could discuss this information with the optometrist. Unfortunately, the young lady told me that the 2021 info was no longer available as they have changed systems and some charts no longer have access to the prior medical records!!! I explained to her that it is federal law that they keep this medical information, or they risk up to $10,000 per chart. After further discussion, she was able to find the Rx info documented on an old sales receipt but declined to give me this information for comparison. I requested to speak with the optometrist, to which she initially agreed and then told me he was unable. Another employee chimed in that "we're booked for the day but you can make an appointment for another day." She offered me the ability to request my medical records for which I accepted and waited for the young lady to complete my medical records request. Instead, she continued to help other customers or type into the computer. Eventually, the optometrist then came out to speak with me, was very polite, and informed the young lady to provide me with this information. The entire experience felt like unnecessary "power trip" from the young lady. Unfortunately, my family and I will no longer be using the Wyomissing PA Visionworks location and possibly switching entirely to a different establishment.

Worth the drive from Lititz! Dr Andruss & Terry were wonderful!…read moreQuick, thorough & efficient- glasses ready in less than a week! Only issue is getting in touch with store directly , but that's the way the world is now !

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Visionworks - Glasses

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Linsey Eyecare - opticians - Updated May 2026

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