If I were only evaluating Dr Nadler this would be a 5 star review. Dr Nadler provided very thorough…read moreexams, answered all of our questions and has a great bedside manner. I have been a patient with this office for over 35 years, I had previously recommended them many times. I am extremely saddened by our April 2022 visit. Our visit included interacting with the office manager Jeff. We were quickly taken aback by how he interacted with the staff at the front desk. Then when it came to selecting glasses we felt like he was pushy, rushing and dismissive. While we were at the office the pricing didn't seem right, but we were being rushed so we paid and left. I called my insurance company to clarify the charges. To start with my husband and I were both charged copays, my plan doesn't have a copay. Then upgraded services that I specifically advised I did not want were added to my order. I contacted Jeff after speaking to the insurance company, told him I was not happy, he tried to add on more charges! I cancelled our order and went back to the office to get a refund.

This office missed a significant vision diagnosis (that could lead to blindness if not corrected)…read morein my 6 year old after giving her an exam TWICE in 6months. We went to a completely different practice and she was diagnosed and treatment starterd after ONE visit. When I questioned Colonial Eyecare about it the office manager tried to gaslight me by saying "children's eyes/vision change over time". Implying this diagnosis developed in the 3 months between the last exam at Colonial and the new exam at a different practice. All while knowing full well this diagnosis IS NOT something that develops quickly. STAY AWAY from this practice!!

My Wife and I have gone to MyEyeDR for several years. Recently we needed to find a new Optometrist…read moredue to changes in insurance. I mentioned the Optometrist that I had gone to visit. I told Her that I was very impressed with He and His Staff. Upon examining my Wife He discovered that She has Glaucoma which MyEyeDr should have detected. Now my Wife has permanently lost peripheral vision in her eyes due to the negligence of MyEyeDr. I have a close friend who is a retired optometrist. He told me that he was always able to detect someone who has Glaucoma. I would highly advise anyone considering this practice to look elsewhere.

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.

Jessica, please consider a different career path. Working with patients seeking medical services is…read morenot a good fit for you. While everyone can have a bad day, there is no excuse for being rude or demeaning. She openly embarrassed us and spoke to us in a dismissive, judgmental manner. This behavior was unprofessional and unacceptable. Patients deserve to be treated with respect regardless.

After really struggling to find a good optometrist I was thrilled with my trip to Visionworks. The…read morestaff were super friendly and very knowledgeable. I felt like they all really listened to me as a patient about what my challenges were with my vision. They helped me select great frames I'm happy with and helped me really take advantage of their promotion so that I saved some money.

I can not say how great this place is! Dr. Ted is Awesome! Jamie is Awesome! Just a great place!read more

Super crappy service , I went in to try contacts on for the first time before i moved to California…read moreand he was rolling his eyes at me that i couldn't get it in and getting super impatient with me. Now i live in California and had contacts sent over at first he got my name wrong and couldn't find me , my name is Shay but they had me under Ally, and then I emailed him for my glasses prescription and have emailed him at least 6 times asking for it only for him to ignore my emails. Super unprofessional. Won't do it again

I see I'm not the only one with this experience, but I have had an extremely frustrating time…read moretrying to get my contacts that I ordered through them. They said 2-3 weeks from when I ordered them at my appointment. It has now been 7 weeks with no end in sight, which is frustrating enough in itself, but is compounded by the fact that they have been completely unresponsive and have given me ZERO information or follow up. I've called multiple times and been told someone would call me back, which they have not. I've also sent emails which have not been returned. I understand things happen and get delayed but avoiding patients and not returning calls and emails is an insane way to do business. I had to rush order other contacts online because I needed a new pair and had no other solution. I wear monthly contacts and they always stress the importance of changing them regularly, and yet they're the reason I'm not able to. Thankfully 1800contacts got my order delivered in under 48 hours (over a weekend and holiday too!) Now I just want my money back on this contact order I may or may not ever get, but apparently they "can't refund an order once it's been placed". My visits have been fine, but this whole process and their complete lack of care for their patients will have me finding another provider.

I wish I would have read the reviews before going to this office. However, I figured getting…read moreglasses would not be that difficult - they proved me wrong. I waited one month for my son's glasses to come in and a month and a half for my daughter's glasses to come in. I never got phone calls about the status - I had to reach out and even then was told little to nothing. Take your money elsewhere if time matter to you.

Dr. Clark and his medical staff- (those fabulous individuals you are fortunate to see, once you…read moreleave the receptionist area, and those who are supposed to schedule, return calls, and are receptionists). Dr. Clark and his staff of nurses and residents are phenomenal. They are consistently extraordinary, which I attribute to the exceptional leadership of Dr. Clark. Too often, there's a large disconnect between the scheduling staff who continually do not return calls, and multiple messages need to be left on each office's voicemail. If you're complacent, you may never receive a return call for any reason. Nearly every time you call any one of the office locations, you must leave a voicemail, which is supposed to be returned within 72 hours. The scheduling staff operates with no sense of urgency, nor consideration. My worst experience, by far, was limited to my sole visit to the practice's Collegeville office, where the lone receptionist is belligerent, and not the first nor last person any patient would want to interact with at a physician's office. When I drove to the Collegeville location, using Waze, there was no photo to see the strip of offices, including Opthamology Physicians & Surgeons, which are all located behind a car wash. As you will see in the photos, unless you've been to the office before, it is difficult to determine which of 3-4 driveways is the entrance that leads to the facility. My initial appointment to have my eyes measured was three months from my appointment, at the time I was informed about my diagnosis. It took repeated calls, every few weeks, and an unnecessary test of tenacity, to obtain an appointment nearly two months later, as opposed to three, and visit a location that required over a 2 1/2 hour roundtrip drive. Due to insurance issues, to determine where my surgery could be scheduled, which required the billing department to discern which location(s) would accept my insurance, I was informed at my appointment that I'd get a call to schedule in a couple days. The wonderful nurse with a fabulous demeanor, that provided all measurements of my eyes, was as sweet, efficient, professional, kind, and courteous as anyone could expect. I cannot pause her service enough. Three business days later, I contacted the Collegeville office, after reaching the voicemail at every other location. When the person who answered the phone was unpleasant, and quick to say "someone will call you in a few weeks", by recognizing her voice and tone, I knew she was the same receptionist who abrasively asked why I was taking pictures outside of the office, and in the reception area thereafter. Her tone was accusatory of doing something deeply wrong, and rude. Why she confronted me in a manner about taking photos, and had so much difficulty when I explained to her that Waze, the app utilized to provide directions, had no photos of the location, and that I also use the photos for reviews, she continued to question me, before abruptly sliding the glass window, as I tried to clarify from my seat. If not for the frontline staff, consisting of receptionists and schedulers, Dr. Clark has corrected these problematic issues There are few physicians I've ever encountered that are finer in the Ophthalmology field akin to Dr. Clark!

Didn't even make an appointment because they couldn't accommodate anything before December (it's…read moreOct 5). I'm on my last pair of contact lenses and do not have current eyeglasses and they told me they "don't do" sample pairs and couldn't help me get a limited prescription to get me through to December (the only office I've ever dealt with in my life who has refused this). I'm totally blind without contacts, and I guess I'm supposed to just be blind and unable to drive or work until December when they can see me, ha. When I made a comment about how much it stinks to be born vision impaired (capitalism at its finest, you have to pay to see!) the receptionist LAUGHED. So I guess the receptionist of this office thinks being disabled is a joke. Steer very clear. The next office I called in Phoenixville was immediately accommodating and made arrangements to see me this week.

Always great service. Dr Suydam and his staff are friendly and efficient. Great selection of…read moreframes too should you need glasses!

I was having issues with my eye for the past week. With a lucky google search I found Primary…read moreEyecare, and gave them a call late in the evening on a weekday to see if I could be seen ASAP. Kim answered the phone and was so helpful to get me in the next morning! Kim also helped walk me through some insurance issues I was having, one of the best medical professionals I have ever dealt with at a medical office. Dr. Suydam was so thorough in diagnosing and explaining the issue I was having. Called me in my prescriptions to my pharmacy right away. I even had issues with the pharmacy and Dr. Suydam got on the phone with me to solve the prescription problem. I can't thank you enough Dr. Suydam, Kim, and Primary Eyecare for all your help!

I purchased 2 Coach watches from the Movado Company Store on 10/14/2022, same style - Coach Grand…read moreWomens Watch, 36MM - one in silver and on in rose gold color. They, of course, came in 2 seperate watch boxes. I opened the rose gold one first and peeled all the cellophane/protective plastic off of it, along with the name/model marker that is attached by a piece of string to the watch band. When I opened the second one - the silver - there was no protective plastic on it at all, and the name marker, instead of being threaded on the band, was just haphazardly thrown in the box. I realized right away that the silver one was not new, and had been returned to the store, as it did not have any of the protective plastic, etc., that the rose gold one did. I sent the company an email stating that I ordered a new watch, not a returned/used one. The reply email I received stated I would have to contact another department and return the item exactly as received (at my expense) to that department for a refund. I did not want to go through all that trouble, since the silver returned watch should never have been sent to me as being a new watch. It should have been sold as a returned/refurbished item at a discounted price. I was charged the same price for both watches, no discount for the used watch. I am not happy at all about the response I received from the company. Since it was not my fault that the silver watch was used, I would have expected the company to offer a prepaid label so that the watch could be exchanged for a new one. The watches were not cheap and if this is how they treat customers, I will not be ordering from them again.

I bought my Movado here a few years ago. I assumed I could take it back for a new battery. But the…read moreextremely rude salespeople said "I won't touch that watch". Apparently they are unable or unwilling to change batteries in the watches they make and sell! How do they change the batteries in the display watches!!! I can't find anyone to change this dumb battery! Don't buy these watches! Apparently when the Battery dies, we are supposed to throw the whole watch away!!!

Went to the Pottstown location today for the first time because my yearly eye exam the doctor found…read morea concern and referred me to Dr Primack. I was there for about two hours and was very happy with all the thoroughness the Dr provided as well as discussing all my options with me giving me the pros and cons of surgery. I didn't wait long to check in or to be seen and started my visit off with Austin and he was great as well. I'm nervous about the surgery but feel very confident in Dr Primacks ability to help correct my issues. I would def recommend this business for eye concerns!!

Like a previous reviewer, I had serious complications after cataract surgery done by someone at…read morethis practice. I had the same experience they did regarding lack of help (although I was told that I could see specialist in another location but it I would have to wait two months for an appointment). Fortunately, I was able to find an eye doctor at another practice, who saw me the next day, and who I owe a large debt of gratitude to. My experience at Eye Consultants of PA was horrible. Also, like other reviewers have pointed out, the waiting time during appointment is very long. You are shuttled by different people into two or three different rooms and areas with more waiting times between them. Then there's this: "The United States Attorney's Office for the Middle District of Pennsylvania announced that Eye Consultants of Pennsylvania, PC (ECOP) has agreed to pay $790,000.00 to resolve False Claims Act allegations of civil liability for submitting claims to Medicare for Evaluation & Management (E&M) services that violated Medicare rules and regulations."

I scheduled a first time appointment for my husband and when I scheduled the appointment the…read moresecretary was rude. My husband arrived 5 minutes before his appointment and Laura(at the front desk) got his insurance card. Then a man came in to ask for his glasses be adjusted and she told him wait while I ask the doctor. Now it's my husband's "scheduled appointment time." She proceeded to take him back while my husband patiently waits. She never even acknowledged him waiting. 20 minutes later my husband leaves. I'm very disappointed in this establishment because a very good friend of ours highly recommended them. I guess we weren't the right color t be treated with respect!

Dr De Angelis Combines expertise with compassion and she goes beyond the norm to help her patients…read more her demeanor is very comforting and at the same time very thorough. She never rushes her patients and makes sure her patients understands each element of the visit and any questions you might have are answered.