After talking with the ownership they still did nothing to fix the problem. All I hot was, "it's hard to find good help these days" as opposed to offering to redo my service the right way. So my rating still stands as an avoid this place cause like Paso Chevy, they do nothing to fix the problem. Wasted time even discussing the matter with her. read more

Our car broke down and the service dept. was great.....they had us back on the road in no time and we were super impressed with the whole experience..... read more

I bought a 2018 GMC Canyon from your dealership last November.At the last minute we decided to go ahead and add my husbands name as a secondary owner. I didn't think it was a big deal at the time, but it has become increasingly annoying. Your male chauvinistic dealership sends everything about my truck to him and him alone. It doesn't even have both our names on it only his. Even he got a birthday card, not me. Apparently, women don't matter to your dealership. read more

Great place to buy a preowned truck. Keith was great sales guy to deal with. They gave me a great deal and people couldn't have been more nicer. read more

Jerked around about supplier pricing discount told I couldn't combine with other incentives went to another dealer had no issues combining told me Bor Jon was bs. read more

We are new to the area and very happy to have such a great dealership to bring our GMC to for service. Called to schedule routine maintenance and to address check engine light. The receptionist was very polite and the service advisors were super helpful. They were able to get me in the next day. When I arrived they were quick to check me in and get started. I didn't feel like they were trying the typical sales speech to get extra money. Our issue ended up being a warranty and they had everything in stock to repair. We got our car back the same day! We will be coming back for sure. read more

Plain and simple, always satisfied with Borjon auto center, doesn't matter who you deal with everyone is always very professional. When I'm ready they are my go to dealership. read more

I can not say enough great things about this dealership. There is definitely honesty and integrity here. From dealing w/ Kevin in Customer Service and always receiving the best pricing for repairs and oil changes to having Joel the mechanic meticulously looking over my cars and quickly assessing the problems, I am ever so grateful and plan on using these guys for years to come. I haven't purchased a GM from them yet but when I was shopping around last year, their sales reps seemed very nice to work with as well. read more

Horrible experience here car shopping. Sales manager (John) is rude and lazy. If you're not willing to purchase a car within 15 minutes after you arrive, he has no use for you. Sorry sir, but I'm going to want to drive some of the cars you have for sale. And it is my prerogative to like them or not. And guess what? It's your job to show them to me. Wow....working for a living, what a concept. And the owner is completely unresponsive when apprised of how rude and unhelpful his sales staff is. Steer clear of this place! HORRIBLE customer service! read more

I have had two experiences at this dealer. First, I went in to look at a new GMC 2500HD. When I asked the salesman questions about the truck and he didn't know the answer he would just make something up. Not cool. He also focused on trying to up sell me on features that I had already told him I was not interested in such as Nav systems and fancy backup sensors. The dealer also focused on the negative parts of the other brands, rather than the positives of his. I left disspointed. Second, I went into the dealership with my girlfriend to trade in her truck and downsize to a more commuter friendly car. While the salesman was very friendly, he had a hard time listening to what we wanted and instead tried to show us cars out of the price range we had set that didn't fullfill our requirements. When we found the "perfect" car and it was time to talk numbers, the experience turned sour. It fealt like I was in some kind of "old boys club" as the salesman went out to the other room to "talk over the deal" with his boss and then present us the offer. The offer was terrible. If you plan on trading in a vehicle here, do your homework. Know what your car is worth and know what the value of the new car is. Otherwise, clean facility, friendly staff, easy access. read more

Outstanding trade-in and purchase experience at Borjon Auto Center. Spoke with Nathan in Sales and he responded immediately to my vehicle request. Within an hour he had located the truck with the specifications I needed. Purchase and trade-in went smoothly and quickly. Everyone encountered at the dealership was helpful and friendly. I highly recommend Borjon Auto Center for your next vehicle purchase. Ask for Nathan in Sales. You will not be disappointed. read more

I had the best experience buying my truck here. I travelled 3 hours to get here and had the best experience that I have ever had with a car/truck dealer. These are nice people! read more

Beware - took our GMC Sierra truck for an oil change and inspect the brakes (they were squeaking). They told us the back brakes were good and the front were ok. They said they probably had a little dirt on them, with all the dirt roads that's real common around here, your brakes are good. Brakes did not work almost had a major accident. Checked out the brakes and the shoes were to the metal and the cylinder was blown. DO NOT TRUST these guys at all. Almost cost us our Life. read more

This place is awesome. If you have a GM vehicle of any kind, this is where you want to take it for service and repairs. The service personnel are great from top to bottom. Trent and Kevin are service advisors that are both knowledgeable and personable. They never talk down to you, and always make you feel like family. The technicians are the best. Their hard work and determination always shows in the work they do. If anyone says they had a bad experience in the service department they need to have there head examined. I've been having my cars serviced at Borjon Auto Center (aka Golden Hills Auto Center, aka Paso Robles Pontiac Buick GMC, aka Paso Robles GMC Truck) for over 20 years. That doesn't happen in a small town unless you are honest, value priced, and hard working. Notice, I never said perfect.... read more

worst car dealership ever. took my car in for service and got the old used car sales pitch with all the problems the car had, then they overcharged me against the estimate and after 7 times of taking the car back to get the repairs they did fixed, i finally had to take into another shop in A town who showed me all the things the idiots at borjon did wrong. owner mark and his daughter are liars and cheats...stay away! read more

The sales staff is professional and attentive. They listen and respect parameters. I love the layout and location because it is handy and in proximity to my home. Overall an excellent experience. Nothing like the new truck smell. Yaay!! read more

Great Dealership! Ashley was very helpful,They had what I wanted and made the whole experience pain free from start to finish.

We took our 2012 Acadia Denali in for service on 5/24/18. We had a burned out daytime running light that needed to be fixed. Since there was a warranty campaign on the light, Borjon replaced both complete headlight assemblies. While that would normally be a very expensive customer pay repair, it was covered by the warranty campaign and was free. It's now 6/5, and I am convinced that Borjon did an excellent job of everything including the service write up and the actual repair. We are from Palm Springs, but have not had good luck with the reliability of our local GMC dealerships. We visit Paso a couple of times a year and are considering using Borjon for as much of our service as possible. read more

Borjon Auto Center is the best place we have ever done our car shopping and repairs business with! From buying our trucks to getting them serviced, they are so honest and reliable and always make us feel like they really care about us! They have a beautiful waiting room and very clean restrooms.. They have a nice size TV, WiFi, coffee, water and sometimes cookies, (if you get there first before the cookie monster gets them) The Service Advisors are very personable and informative and make sure we know how long we will have to wait. They will take you to a shopping center or a restaurant and come back and get you when you are ready. They always fix your vehicle right the first time. Their prices are very fair and there is no high pressure for anything! We highly recommend this Dealership for sales and service, you guys are the best! read more

I have to say that I am so happy with the truck I purchased! The entire tea, was absolutely amazing. I definitely recommend coming here and ask for Cooper he will make sure that you are happy with your purchase!! read more

I made an appointment for a tune up for my 5-year old Chevy Equinox. The day before I took it in, my car started making a funny noise. They did the tune-up, fixed the noise and were able to get quite a bit of the repairs covered by GM. Trent in the service department was professional and kept me informed as they were finding some problems. When we picked up the car, he had the mechanic (I think he was Aaron) come out and show us the damage on the Pistons and explained what was done . Best service @ a dealership ever Anne O. read more

Just took my 2015 Enclave in for its 5,000 service. The service is always outstanding and the service department always goes out of their way to make your experience the best it can be. This is our third car we have purchased from Borjon and we are always happy with the service we receive. read more

Went there for an oil change. Weeks later, I noticed an oil leak. I checked the leak and found the oil filter was loose and could be turned by hand. I hand tightened the filter and went to Borjon Auto Center to have them tighten the filter more. Borjon Auto Center found the oil was coming from the loose filter and they tightened the filter a little more. They billed me for the service I should have received when they changed the filter during the oil change. I left there paying a $40+ bill for THEIR mistake. I will not be back to Borjon Auto Center for service and will drive elsewhere to purchase a vehicle when the time comes. One star is too high of a rating for Borjon Auto Center!! read more

I highly recommend you NEVER take your car for service at this dealership. I bought a Chevy cruz from this dealer and have been in for service 12 times in the last 2 years for a problem with leaking coolant and it still leaks. Although the service dept is friendly enough it's obvious they are just trying to over charge for unnecessary service. I have paid over $1000 just towards fixing a coolant leak?? They break something new Everytime I take it in and then charge me. I have never not once felt like this dealer stands behind the product they sell. Typical used car dealers out to gouge you for all the money they can. Taking my car to a different mechanic who is charging $60 to replace a hose they just quoted me at $209!?? They even wanted to charge me $16 for coolant to put in my car after it all leaked out after they broke it!! Take an extra 20 minutes and go to the dealer in San Luis obispo, these guys are just out to screw you and do not do competent work. read more

Every step of the car buying experience has been spot on at Borjon GMC. The friendliness, attention to detail, courtesy, and going the extra mile to make sure our car buying experience was so painless and actually exciting! Steve has been more than gracious with accommodating our needs and anticipating needs I didn't even consider. I would highly recommend Borjon GMC and will definitely shop here in the future for our next vehicle. Thank you Borjon GMC!! You continue to surprise me with your generosity and support! read more

My wife and I purchased a Yukon here. Great experience, none of the normal pressure sales tactics. Service department is great too. Sends out reminders and can book appointment on line. Friendly and fast. read more

The staff knows their product and if they don't have exactly what you're looking for on their lot, they will find it for you. They have excellent customer service. They'll also wash your car without being asked. read more

The sales rep was very friendly but I was extremely disappointed with how the dealership treated me when I tried to trade my truck in for a smaller vehicle. My truck is in just as good of condition as when it was purchased brand new, except for a few small scratches along the top of the bed rails. They refused to give me better than "fair" condition Kelly blue book for it, claiming that the couple of scratches brought down the value of the vehicle by almost $5,000. They then offered me less than half what my truck would be worth if I sold it private party. If you do not know the exact value of your vehicle, do not try trading it in because they will take advantage of you. read more

terrible customer service!! claim I had custom parts and would not work on my vehicle after keeping it for 2 days. if your problem doesn't make them money hand over fist they don't want it... never ever do business here PS don't mention something under warrenty they will find something to void the warrenty.. doesn't make them money read more

I have been buying cars and trucks since 1958....I have never seen a dealership that operated with such honesty and class as does Mark Borjons.....We have bought all of our vehicles, mostly trucks, except for 1 Porsche from Mark since we moved to the Paso area in 1990....Five stars is not enough to describe the service department and its personnel...When it comes time for us to buy a car or truck we do not have to go through that crappy, reluctant feeling we used to get when had to visit dealerships....Also we do not have to shop around...Pretty Cool.... read more

I live In Fresno but saw the vehicle that I wanted at Borjon's in Paso Robles. I called an spoke to Nathen and he made this long distance car buying experience smoother than the past two I bought in town. Looking at GMC call Nathen at Borjon's he will get you what you want if the have it or not. He will find it. read more

I suggest that you DO NOT DO BUSINESS WITH BORJON MOTORS PASO ROBLES CA. or if you decide to do so, be careful and consider this, I walked Borjon motors use car lot in Paso Robles. I saw a model year truck on the used car lot with 5,000 miles on the speedometer but no price on the window. The sales man "Moe," approached me and stated it was a $50,000 dollar vehicle that the original owner turned in because he couldn't afford the payments. The vehicle looks solid there's still the new car sent in the air I decided to look into the purchase of the vehicle believing I could purchase a $50,000 vehicle for approx. $35,000. I moved from the lot to the showroom. While there, Moe took me into a room where my back was to the conversation he was having with the Jennifer the owner. Moe was back and forward in and out of the office where I was sitting. I agreed on a payment of a little over $450.00/month, not bad for a $50,000 vehicle with only 5,000. I signed the papers and a day or so passed before I took the vehicle to a dealership in my area. While there, I learned the vehicle I purchased was sold new for about $31,000 and only worth at most, $28,000 because it has to be sold as used. I went back to Borjon and met with Jennifer and inform her of my findings. She said the vehicle was turned in because the first owner said the truck would not pull the loads he had she also claimed she didn't know the MSRP of the vehicle because she's a GM dealer, not a Chevrolet dealer. Jennifer stated that she could only calculate what the price of the vehicle would be, based on the vehicle's features. I asked her to do so and she grabbed a clip board and checks the vehicle out. She wrote a few notes and stated she would contact me later via phone, of course she never called. Jennifer also forgot to mention that she (her family) had a dealership about 30-40 minutes away in Carson City where the exact Chevrolet vehicle that I purchased from her was being sold, so she knew or reasonably should have known what the vehicle sold for or she could have just made a phone call. I returned to Borjon and again met with Jennifer where I confronted her about her fraudulent vehicle sales. I presented her with a copy of a printout for my vehicle and the printout showed the features of my vehicle and the MSRP. During that conversation one statement Jennifer made to me was "I tell my dealers the less they have to hide the easier it is to sale a vehicle" My response to her was, "you shouldn't be hiding anything. I continued to press Jennifer concerning fraudulent vehicle sales and she decided to install running boards on my vehicle and asked if we could be friends if she did so. Really? read more

All I went in for was an oil change and tire rotation, but they said my tires did not need to be rotated on the work order they are checked off good(I know they forgot to rotate them or even look at them. They needed to be rotated badly). I went back for my next oil change and tire rotation I made sure they didn't forget to rotate them this time, but they said my tires were already junk. They said they will not do anything to help me because the tires have NEVER been rotated. I bought the car from these guys used, so if they have an even half decent mechanic he would of rotated the tires on the pre inspection because they have never been rotated in 14,000 miles. Now at 24,000 miles I have to buy new tires. Then they tried to sell me tires for $200 more than the guys at American Tires across the street for the EXACT same tires. I will never return I suggest you do the same. Too bad there is not a zero star, one is too many. read more

Service center is the worst I've ever had. I took my car in for an oil change. I dropped it off at 8:45 a.m. and asked them to check my day lights. I called them at 3:00 p.m. and was told they were not done with it and they would not be done until around 5:00 p.m. I told them I would not be available to pick it up after 4:30. He said that he would take a credit card over the phone and he could leave my keys in the drop box so I could pick it up at my convenience. I asked what the credit card would be used for since I had free oil changes and if the lights needed repair I would want a price before charging my card. He said my free oil changes had expired 4 days ago. I asked him why he didn't tell me that when I checked my car in. He didn't have an answer to that. So I asked how much is an oil change he stated "$59.95." So at 5:15 p.m. he calls me to let me know my car was ready, but they never had a chance to look at the light problem. I asked "so you had my car all day for an oil change?" He replied "I'm sorry there were 3 to 4 other cars we never even got to." I was furious at this point and asked for a discount on the oil change that I had originally thought was free. He said "sure I can give you $10 off, it's the least I can do." As frustrated as I was I agreed to it but in the back of my mind I was thinking he should have given it to me for free. None the less I picked up my car at 6:30 p.m. oh and that free car wash mentioned in a previous comment, I have NEVER been given, not even offered. read more