Every vehicle purchase we've made over decades has been torturous! The leave us for 20-30 minutes trick and the old turn us over to Guido-the-Closer fast one! We'd always leave feeling like we'd been through a wrestling match and lost! Well.... Dave and the sales team at Paso Robles Ford were all fabulous! Terrific customer service, no pressure, just honest and continuous care familiarizing us with all the new F150 Lariat features! Dave even came to our home and synced our garage remotes! Thank you Dave and the Paso Ford Team for your excellence! We highly recommend! read more

I brought my car in for a factory recall that had to be done and the people at Paso Ford were excellent to work with. They gave me a car to drive. They didn't have any unnecessary paperwork. I didn't have to pay a dime for the repairs. the guys in the service department are fantastic. read more

They had my f150 for over a year and a half screwed me around on it never called me ect. Finally just had to take it back. Whatever is what it is with that one. I take them my 2025 Platinum Plus F350 for an oil change today. I get told it don't get it for free. I have the copy of the ford service contract even provided them with it. (Copy I signed during purchase) They refused to honor it. I'm pissed off decide I will take it up with ford and just pay for the oil change my truck needs it. I get the truck back with the receipt from them. It states they put 10w30 diesel oil and 5w30 gas oil mixed in my diesel truck!! I called them they told me call them if I don't hear tomorrow by noon with an update on how they can fix it. I'm driving it home and start to smell oil. I get out and it's leaking from the oil filter! So now I had to take my truck the same day to Walmart to actually be serviced properly, with correct oil, and not returned leaking. Kyle the service advisor is very argumentative and does not want to help. They could careless the harm they have caused my brand new trucks engine and other warranties voided by the wrong oil type. Go anywhere but Paso Ford!! read more

Friendly, quick, decent price. Nowhere to go while you're there, but their waiting room has coffee and TV!

The wife and I were looking to buy a new car and looked at several but then came across Paso Robles Ford and talked with Colton and ending up buying a new bronco sport everybody there was so nice and it went very smooth we would definitely recommend buying you next vehicle from them. read more

We've never had a more terrible experience with a car dealership than we've had with Paso Robles Ford over the past year. The problem isn't just that the vehicle they sold us turned out to be a lemon. The real problem is that General Manager Kevin and Paso Robles Ford have made it crystal clear they will do absolutely nothing to stand by their customer once the sale is complete. We bought a low-mileage 2021 Jeep Wrangler 4XE Sahara Hybrid from them in October 2024. We've owned it for just over ten months -- it's on it's way to the shop today for the eighth time. It's already been out of service for over two months total (with more to come), including one stretch of almost a month. It has quit at highway speeds, stranded us on the side of freeways twice, and is so unreliable we won't drive it outside of our immediate area anymore. When we asked Paso Robles Ford for help, Kevin flat-out told us it wasn't their problem anymore. His words, paraphrased: once he sold us the warranty, their responsibility ended and it was the manufacturer's problem to deal with. Apparently, his idea of "testing" the vehicle before selling it was driving it 58 miles to his house and declaring it was fine, and would always be fine. That's the level of care he thinks is acceptable when a woman and her three kids are stuck with a dangerous, unreliable car that they sold. Here's what Paso Robles Ford has actually done: - Paid for one rental car early on--then washed their hands of the situation. - Refused to help with ongoing rental cars, leaving us to pay thousands out of pocket and fight for months to get reimbursed by Stellantis (the manufacturer), the Jeep manufacturer, who operates with the integrity of a streetcorner three card monte dealer. - Refused to help with Stellantis, even though Kevin and Paso Robles Ford know Stellantis has been slow, unresponsive, and still owes us $1,800 in rental reimbursements (with more to come with the current issue). - Refused to discuss a buyback, even after repeated requests. - Hung up the phone on us when we demanded they do more. The dismissive tone from Kevin was the final insult. He didn't just refuse to help--he made it crystal clear he doesn't care. A reputable dealer would advocate for their customer, especially when safety is at stake. Paso Robles Ford shrugged, pointed fingers at Stellantis, and left us stranded--literally and figuratively. If you're considering buying here, understand this: Paso Robles Ford will smile and shake your hand when you sign the paperwork, but the second things go wrong, YOU'RE ON YOUR OWN. DO NOT expect accountability. DO NOT expect help. And definitely DO NOT EXPECT KEVIN TO CARE. It's been very obvious to us that he doesn't. As a courtesy to anyone considering buying a car from this dealership: save yourself the nightmare we've dealt with. AVOID PASO ROBLES FORD AT ALL COSTS. read more

During a road trip our vehicle started experiencing a grinding which was a worn out brake pad. With kids in tow we showed up and Tyler and team got the brakes and rotors fixed within a couple of hours. They have a very nice lounge setup to kill the time. I couldn't recommend them more. read more

Kevin Shannon FUCKING ROCKS!!! Best car salesman ever! Kevin found the exact truck that I was looking for. Took his time in showing me all the features and how they work. Kevin is not just another car salesman. I now consider him a personal friend. Thanks for everything Kevin! Love my new truck! read more

I left a review a few weeks ago expressing my poor experience with the Paso Robles Ford finance department. Unfortunately the saga continues. I accessed my Ford Credit account online only to discover that not only is our current car there but so is the ghost car they originally created the paper work for. The ghost car was the one written up to be leased to us. They had used the wrong VIN so it was a car we never saw or set foot in. Apparently Ford Credit caught the error and notified the dealership. The paper work was corrected and we went back in and signed what we thought was a corrected lease for the correct car. Today I called Ford Credit about the erroneous second car on our account. They said it was in the process of being cancelled. They had no answer to my question about a possible late payment being reported to the credit bureaus because the payment that would have been due on the wrong car wasn't made. The sales person, Colton was great, but the finance department needs some serious training. They don't know what they are doing. As I stated before I will not buy another car from Paso Robles Ford. read more

The service department was efficient, responsive, and timely. Definitely would recommend going here over SLO Perry Ford and they have earned my business for the future! read more

my initial trip to Paso Robles Ford was great. My follow up trip to purchase some parts for a 2017 F150 has proven annoying from the time I spoke with the person in the parts department I bothered I seem to have annoyed them to the point where they wouldn't even call me back to let me know my part was in. Just to transfer me over to the service department who did everything make an appointment to help me? He was almost trying to telepathically. Tell me to take the truck somewhere else to put a tire on because they only have one tire machine. It was too difficult to take off one tire replace a rim. On they wanted me to wait until next week to make an appointment because it was just too much for them. I feel stupid trying to talk my girlfriend into buying a new Ford. I thought it would be smart but boy was I wrong.. read more

Robyn Ingram referred me to ford where she has bought all her cars, her kids cars, etc. Robyn is also an employee at ford! I went to ford for a bigger car because I recently became a foster parent again and needed more space! Robyn met me out front with the best salesmen ever KEVIN SHANNON! Shannon and Robyn me me out front after trying to find the perfect car over the phone for days because I was to busy to go in. Shannon and Robyn literally went through the pros and cons of my situation and then brought me the right car perfect for all my needs! After purchasing my car a Ford 2019 explorer from Shannon at Ford I was helped through financing by Anthony and Bear! Super fast and awesome experience! The Ford dealership in Paso is so nice, clean, kid friendly, and has a popcorn machine which... who doesn't love popcorn ! Lol! 10/10 recommend Ford! read more

Paso Robles Ford - Car Dealers Near Me - Paso Robles, California

well, I walked in and walked out. I think the place is a little unorganized and when you leave your cigarettes laying around inside, it's not super professional so I just go find somewhere that's clean presentable. read more

We were driving nearby when our Ford F250 had an electrical issue. We walked in and the service department did not have time to help us, which we understood. Kyle took a second to check it out and reassured us everything was ok. We are on a long road trip and this was so reassuring. Thanks Kyle!! read more

I'd like to thank Shannon (Kevin) for helping me get this beautiful 2020 Yukon XL. I needed to get a bigger vehicle to haul around my kids and I'm super happy with everything. read more

Paso Robles Ford - Car Dealers Near Me - Paso Robles, California

The Paso Robles Ford was amazing. They were so great in helping me Find my perfect car ,got in and out quickly and efficient .I definitely recommend the Ford Paso Robles.!!! read more

If I could give this specific Ford location a 0 star rating I would. Unfortunately, you have to at least leave a star in order to write a review. Disappointment, heartbreak, mislead. I don't even know where to begin. Let's start with the fact that we drove over 4 long hours to this location, only to be told that the car we were coming to see has been sold right as we arrive. My husband found a 2022 Ford Bronco online earlier in the week priced roughly over $43k. The car had been sitting on the lot 102 days prior to the finding. We set a day to come view and more than likely purchase the car on a Thursday, given we are driving over 200 miles away. We would never drive that far to come back empty handed intentionally....ironically, that seemed to be the case. My husband gets in contact with a rep who goes by Jason, and they exchange numbers so that they can text. We were told by Jason that he will park the car in the back so no one else can see it, since we were going to come and get the car on Thursday. Therefore it seemed to be he was putting the car on hold for us. This, in my opinion, should have been where he would offer us to put a MONEY hold on the car so that we would ensure a right to holding the vehicle, so no other interested buyers would be able to purchase the car. This was NOT offered to us. Thursday morning we leave around 7am. The entire time, Jason is keeping contact with us via text, ensuring that we are on our way. He texts us quite a few times asking us if we are "On our way" and the very last text being, "How far away are you", verbatim. When asked how far we were (we literally were only but 45 minutes away from reaching the dealership) we respond rightfully so, "45 Minutes away", and he responds with a 'thumbs up' hand emoji holding a key. Due to heavy traffic leaving Los Angeles, we reach the dealership roughly around 11:50am. Upon reaching, we get out of the car ready to be greeted by someone for a test drive for the Bronco and get ready to sit down to talk numbers. Instead, we are greeted almost immediately by Jason only to tell us that the very same Bronco, that had only been promised to be saved for us not once but many times was being sold, literally shattered us to pieces. Check in hand, READY to purchase. Only to be LET DOWN like a balloon thats lost its helium on its way up to the atmosphere. Imagine this....renting a car with your OWN money...WASTING GAS... driving 4 hours out of town.... to buy a car you saw online; put on hold, only to be told the car that was being saved for you, "In the back".... is being sold to someone else... There are no words left that can be typed that will express the anger in that moment, even right now. Everything we went through. I think what hurt the most was the fact that we weren't told anything, even as we ignorantly continued our drive thinking we were going to drive off the lot with the car. MISCOMMUNICATION. MISLEADING. LYING. UNTRUSTWORTHY. There are plenty of words to describe this team of people working here at this location. The responses I may get from this post won't be shocking. We did not get any compensation, other than a refill on half a tank of gas, a "Sorry", a "Its not my fault" and "I wish there was something I could do". -_- Nobody tried to even ask us if there was anything else we'd like on the lot. Almost as if it was like, "You're late. Too bad. Oh well, see ya!". I understand that there may be a "First come first serve" basis, but the way we were TOLD the car was still on the lot for sale MINUTES leading up to our arrival to the lot, is INSANE to say the very least. (given there is anything lower than least). What would you do in this situation? Seriously! Like be for real. The drive home was extremely frustrating, sad and hurtful; leaving empty handed. Not to mention the traffic going back into LA....Time we will never get back. Gentle reminder to never trust anyone, even if they seem to be trustworthy. Please, to future buyers, go somewhere else. There are plenty of other dealerships out there that actually try to work with you, keep you updated, don't lie to you, lead you on for NOTHING and actually try to help. COMMUNICATION IS KEY. Trust me, we have experience buying and purchasing cars. We may be a young couple (28) (30), but together we have had 8 dealer cars, all with pretty damn amazing credit, and real money to show for it. P.S Sorry for any typos, if any. You can understand my frustration, right? - C/C read more

Wow!! What a great team at Paso Ford. Kind, easy going - and exceptionally responsive. Just the opposite of what you'd expect from your usual car buying experience. No heavy pressure at all, and their words and actions all matched. Kevin Shannon is a tremendous asset to this company. When's the last time you got a personalized thank you after your car purchase?! read more

Paso Robles Ford - Personal note from sales manager! - Car Dealers Near Me - Paso Robles, California

Kevin Shannon works at Paso Ford, we recently bought a new 2024 Mustang from their "Costco" partnered buying program. Kevin isn't your typical sales person, he is personable, nice, and had our best interest at heart. The after sale experience, when picking up our ordered car was above and beyond the "thanks for your business handshake". He spent over an hour going over the features and how to use the interface of the car (Of that he spent at least 20 minutes trying to sync up my phone. As it turned out my phone wasn't working as I had recently changed to Boost moble, and my phone was too old for the software to work, my fault.) My wife and I highly recommend working with Kevin, he made the experience more than just tolerable, but fun too. We are in our late 60's and have had our share of bad dealership experiences, and this was so refreshing and no pressure. read more

Update: After several months of waiting and waiting, service manager Jesse and the mechanics here at Paso Ford really came through. They stepped up and did the right thing to get me back in my vehicle and on the road, and they tried to make the process as painless as possible. While I was without a vehicle for several months due to shipping delays, Jesse provided me with a loaner for daily use that allowed me to continue living (relatively) normally. It has been approximately three weeks since I received my vehicle and have had zero new issues or complaints. When corporate Ford and its warranty partners were unwilling to support a customer who has spent thousands on a vehicle purchase and ongoing maintenance, Jesse and the Paso service and repair team were there. I am grateful to them for their commitment to resolving my problems and would recommend seeing him if you're having any problems elsewhere. read more

Paso Robles Ford has been my go to for service and buying new vehicles for over 15 years. As a lifetime local of the Central Coast it's great to know that I can rely on them every single time. I recently purchased a 2021 Honda from their used selection which was perfect! Paso Robles Ford has made owning, financing, buying and servicing my vehicles effortless while making me feel like I was welcome and that my time was valuable. I will definitely continue using them for absolutely everything. Thank you to Jesse, Adam, Kevin and Fernando read more

My wife and I just had some repair/warranty work completed at Paso Ford. We purchased our used vehicle from them 4 years ago (not thier brand) We recently dealt with a Slo dealership that specializes in our brand of vehicle. After 3 months of run around. We called Paso Ford, and within 1 week, Kyle Thomas handled our warranty claim, ordered the parts, and fixed our vehicle! Thank you, Kyle and the Paso team! read more

I bought a 2021 F 150 limited truck from Paso Robles Ford. I had been shopping around and knew what I wanted in the truck. Jason Buchanan was awesome. They gave me a good price on the truck and a good price on my trade in. I live about a 1 hour away from the dealership and they brought the truck to me and picked up the trade in. Great deal! Thank you Paso Robles Ford. read more

Paso Robles Ford - 2021 f150 with powerboost engine - Car Dealers Near Me - Paso Robles, California

Just bought a Ford Edge and the process was easy thanks to Kevin Shannon....when the car arrived, Kevin sat with us in the SUV and explained all the functions, how the work, and where to find them....highly recommend this dealer and Kevin in particular read more

As a woman I'm always reluctant to deal with car issues or purchasing a car. My car gave out on me & was beyond repair. I went to Paso Ford where I was lucky enough to work with Scott. I felt no pressure & he was super professional & friendly. After choosing my car I worked with Tony who got me an amazing deal & took the time to explain everything to me. Like I said I was nervous & the amount of money I was spending on a car & making sure I was making a good investment & didn't buy anything I didn't need. He explained all my options in an a way i could understand & again I felt no pressure. Tony explained my options & went over several approaches until we found the perfect fit for me. These guys were willing to tow my broken car to the dealership & the provided a rental to ensure my car was perfect before I picked it up. It took a few days due to a filter being out of stock, but Scott gave me regular updates on the progress. I then had the opportunity to meet Gary (manager) who was willing to stay late to make sure I could pick up my car after work, & turn in the rental. To add to my experience I continued to have questions for them & every time I've called I've been greeted by the best professionals & they are always super responsive. I hope to buy another car soon & even though I live in south county I will always shop for my cars & do my maintenance with them. I have extremely high standards & they have met all my expectations. I'd recommend them to anyone looking for a new or used car. They have that small town feeling with out compromising any of their standards. I feel so lucky to have found them! read more

Paso Robles Ford - My beautiful car! - Car Dealers Near Me - Paso Robles, California

This review is specifically for the service department. Kyle & Jesse were extremely helpful. They quickly figured out my car's problem & got me back on the road. read more

Paso Ford had some difficulties getting my Check Engine light to disappear, but they got it done. I would definitely recommend them based on the fact that they are not afraid to admit when they make a mistake. That says a lot. Many businesses these days do not put their customers first. I can assure you that Paso Robles Ford will work hard to make you a customer. Thank You!! read more

Broke down mid morning on Sunday 26 miles out of town heading home. Got towed back to Paso Robles Ford. Spoke to Kyle in the service department first thing Monday morning. I explained we were from 4 hours away and we were pulling a trailer, which was now at a RV park with no way home until our pickup was repaired. Kyle called me mid morning to let me know the problem and a price to repair it. He said they had the parts in stock and could get it repaired the same day. He called me at 2:30 and said it was ready. Couldn't ask for better service. I would recommend their service department to everyone. read more

My husband and I dealt with Gary last November and had a wonderful easy buying experience. We purchased a new expedition and he tracked down the perfect F3 50 King Ranch my husband was wanting. Gary and his team made trading in two vehicles and leaving with two new vehicles so pleasant and fast. Fast forward one year later, and Gary once again came through super clutch when my mom was car shopping. He helped her get the best trade amount for her old car and then got her in the perfect new edge, with payments and features she felt comfortable with. My mom was planning on purchasing in Bakersfield where she lives, but drove over bc she was so impressed with Paso ford. I feel so good knowing we can recommend a car dealership and salesman to anyone and no they will be taken care of. We will only be purchasing from Ford Paso (and specifically Gary), and urge everyone to go see him also. Thank you Gary!! Sadie Whitener read more

I'm going to try to keep this short and sweet! I bought a used Chevrolet ZR2 from this dealership. They made the process as easy and painless as possible. Cole and Jason the salesmen I talked to made sure to treat me well and even though it is a Ford dealership they never even tried pushing me towards buying a Ford truck. Also when I was doing all of the paperwork and signing contracts, Josh made sure I was informed on what I was signing but made sure I was in and out as fast as possible. Even though this dealership is 4 hours away from my home I would not hesitate to make the drive to purchase a vehicle from them in the future. Huge thanks to all those involved! I highly recommend this dealership! read more

I was being unrealistic with my previous review. Paso Ford will work with you as long as you keep your wits about you. I did not . But a new found relationship has been established and they agreed to help me out as much as they can. Thank you PRF.. read more

We had been looking for a Ford F-150 truck with specific options and needs for several months... went and saw a few, got turned off big time by a couple scammy dealers, missed out on another truck for going home to think about it and the dealer didnt even call us to tell us someone else was interested.. and it ended up the best moment of procrastination we have ever had as it lead us to Paso Robles Ford. After taking a few days off from looking, we came across a truck that had just been listed... very little info and just one photo but seemed to have what we wanted...and it had a fair and great listed price point! We called immediately and spoke to Gary Moritz. He went out of his way to make sure it was still in stock, take a ton of photos and text to us, made sure it had all the features we wanted... just handheld us each step as it was our first dealer purchased vehicle... never once getting frustrated with our multiple questions via text message... Let me add we are almost 3.5 hours from the dealer and could not with work schedules go see the vehicle so he sent us paperwork via email, got approved within minutes for the loan and we put down a refundable deposit so it would get held for us while it went through the 175 point inspection (It was a 2017 with 19K miles)... We were even offered delivery of the the truck if we could not make it there! (At no cost to us!) The truck did not have a bed liner and they added it at no extra cost! We even got a little discount! Snow storms kept us from being able to go on the day we had planned, no big deal to them, they were again happy to hold the truck for us for our inspection. My partner went a few days after inspection was done, truck detailed and it was ready for us!.... Upon arrival he went on a test drive, loved it, it was everything and more that Gary had told us.... at some point however there was a small chip on the windshield no one had noticed... NO problem! They offered to have it replaced (not fixed Replaced!) right away however it would have been an extra day to get the part and he had to get back sooner so they gave us a certificate to have it repaired within 30 days.. In addition, we really wanted them to re-do the 175 point inspection as it had been over a week old and that also was NO problem, they took it into the shop, gave him a loaner vehicle to get to where he was going to stay over night, as he'd been dropped off there (at no cost to us) and it was ready the next morning. We just recently,, with the Holidays and being snowed in were able to get the windshield replaced. We called Gary to let him know our availability and within an hour he had an appointment scheduled for us and payment on file! All we had to do was show up. We went to the glass shop were in and out within an hour! We have had this truck now... a 2017 F-150 4WD with ALL the bells and whistles you could imagine since 10/30 and LOVE it and the amazing experience we had in purchasing it from Paso Robles Ford. Without hesitation, when we go to purchase a new commuter car next year.. we will drive the 3.5 hours to Paso Robles to see Gary! Thanks to the Team at PRF for your help! read more

Paso Robles Ford - Car Dealers Near Me - Paso Robles, California

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I have to say that I am a little amazed by the stellar service that Paso Robles Ford continues to give my husband. I used to think he was picky because he hears every noise and squeak imaginable but it usually has led to something legitimate. That being said, we have been purchasing cars from Paso Robles Ford since we moved here. And Paso Robles Ford has consistently stepped up to the plate with great customer service. Amazing deals and their service department is the best of the best. They really take care of you. Adam has been on top of everything, always. Shannon our salesman, has become a good friend and Kevin and the GM are the good guys that you hear about. Fair and honest and just want their customers to be happy. (I am kind of baffled that there would be any negative reviews ever here.) They really do fall all over themselves to resolve anything, EVERYTIME we have ever needed anything!! And their service department is the best so you have to expect that they are busy. I can't just walk into my hair stylist and expect to sit down in her chair without an appointment. We dealt with a Ford Dealership in Oregon that was backed up three weeks! It's not uncommon. If anyone has a complaint... I think that it might be in their approach. My husband has always talked to them like friends, & with respect if he has ever had an issue. I think some people need to check themselves. Just a side-note* No matter how great someone's customer service is, everyone wants to be dealt with, with class. I recommend Paso Robles Ford to anyone looking for a car. It is worth the drive if you are out of the area, and for those in the area... how convenient! WE are the lucky ones! My husband has sent all of our friends and family to Paso Robles Ford for years. He actually SHOULD work there! He believes in this team so much! read more

Occasionally you have the pleasure of doing business with an auto dealer that does everything right. Paso Robles Ford is one such business, and helped us in a time of need. With the efficient and timely help from Kyle and Dean in the service department for our 2007 Expedition, we were able to get back on the road the same day. The Service Manager also lended his assistance in providing great customer service. Although I don't plan on needing an auto repair during the middle of a road trip anytime soon, I would highly recommend this team of auto professionals, and would return in a heartbeat. read more

I traded my 2014 Escape SE for a 2017 Escape Titanium. Great upgrade for my family at a great price. Justin even delivered my new vehicle at my house in San Bernardino and picked up my old car to take back to the dealership. I will keep coming back because they are easy to deal with and they treated me very well. Thank you Gary, Justin and Paso Robles Ford for making the deal happen. read more

Paso Robles Ford - Justin showing up in San Bernardino on time and taking my trade-in back to Paso Robles. Thanks guys. - Car Dealers Near Me - Paso Robles, California

If I could give a negative rating, I would give it, stay away Paso Robles Ford, Salesman Jason Buchanan will tell you nothing but lies just to get you in there and then go back on their word, stay away from Paso Robles Ford you'll thank me later read more

Price gouging dealer, 25k ADM on some vehicles is highway robbery. Ford corp should shut dealers like these down!

jessie trioli at paso ford "you are the best!!! thanks for getting me my smog check!! read more

Paso Robles Ford - Thank you jessie Trioli,service mgr,at paso robles Ford dealer. You always come through!!! Great Job as always!!!! - Car Dealers Near Me - Paso Robles, California

Amazing car buying experience. Gary in sales and Tony in finance made purchasing a new company work truck easy and convenient. Great communication and prompt response. Ford financing was outstanding on the interest rates. It's never easy buying a car for a business but they made it great. read more

Worst experience ever! I called about a truck and had to go through three sales people who would not return my calls or texts. I finally made an appointment and drove 2 hours to see the truck and 15 minutes before we arrived we got a text saying someone else was coming to see the truck and it would be a first come first serve situation! I was furious that they would make an appointment with me and then do this! I drove the truck and liked it very much except it made a horrible noise in 4 wheel drive. The sales person said he would put it in the shop and get back to me. He didn't so I called and he said the shop couldn't find anything wrong with the truck but the salesman said he would drive it and get back to me....he didn't get back to me so I emailed the manager with my frustration. The manager called me promptly, and I told him of my journey through three different sales people trying to buy this truck. Keven the manager said he would drive the truck which he did and he said it did make the noise. He said he would drive it home that night and see if it kept making the noise. The next day he wrote and said it didn't and he thought it was just a lubrication issue. He said he would have his salesperson follow up with me and I asked him to have his salesperson send me the payload on the truck. This never happened and the salesperson never got back to me. I wrote Keven one last time and said "I give up" "I will look elsewhere" and I never heard back from him. I would not shop here even if it was the last Ford dealership on earth!! All other dealerships I have contacted have been professional and accommodating. Never had a worse experience than with Paso Robles Ford! A total waste of my time and the truck is still for sale! read more