I went to boot barn on July 19th with my wedding party. I called in over a week in advance and spoke to a women on the phone-(wish I got her name)let her know exactly why I was coming by, and how many people I had coming with me. (I was told by a friend that if we contact them that an entire wedding party in coming in that they will offer a discount.) The lady on the phone said yeah, just ask for the manager when you come in. I asked her if there was anything special I needed to do before hand, and her response was "no". So day of, I have my wedding party of four girls and my mother. all whom were buying boots. I walk in speak to a young lady told her I was advised to ask for a manager in regards to a discount for my wedding party. she told me she would go speak to her manager and that we can start looking. all of us head to the boots and about 30 minutes goes by and the young lady comes up to me and tells me that the request has to go to corporate for the discount to be approved and that it wouldn't be offered today. I told her I called in advance to get anything like this handled ahead of time. I had two girls that drove 2 hours to come and we were going to buy the boots today. so now I'm upset, I did my part on calling ahead of time and it still wasn't good enough. So we decided we would get them anyways, but tried signing up for their reward program to get a 10% discount, well that is for online purchases only. At this point I just wanted to leave, then came Darci. the only saving grace in this situation, she said that even though the discount online wont work that she will give us all a 10% discount a "wedding party" discount. I said thank you, and she proceeded to give all my girls the discount and told me about their reward program so we can come back for my fiancés boots. THANK YOU for being awesome and fixing a situation that wasn't going so smoothly. read more