There were a lot of customers at the store when I arrived, and yet I was greeted immediately and…read moreassigned an associate within minutes. My fitting was thorough and professional and completely explained. The sales associate brought out several appropriate selections and gave me plenty of time to consider the options. The sales associate knew shoes well and even identified the pros of the old shoes I was wearing. These shoes are less than $5 cheaper in online stores and the service I got here could not be purchased for that so the value is not only in the shoes but in the service. Purchase from them with confidence. I will be back.

Terrible experience. I got measured and ordered my shoe online- showing it's in stock. Then 2 days…read morelater they just cancel my order because they can't find that shoe in stock. Still shows available online and what a terrible system to have- how can your customers ever know if something is really available. Also the worker on the phone was so rude and unhelpful about it. Definitely will never shop here again.

Great selection and sizes! Good value particularly if you hit a sale or clearance. I had a return…read moreand the customer service was great!

Very helpful staff! The guy up front went out of his way to make my purchase easier and even…read morecheaper. I purchased shoes in store and ordered one that wasn't in my size. The guy really made the purchase a great experience. Thanks!

This positive review is just for the assistance that the staff member, Ryan provided me today. He…read morewas very kind and did his best to help with my return. He ended up getting it all completed perfectly and was able to get the same discount I had for the new pair I ordered. I will say, everything from my last review still rings true. Management here is super rude and they talk down to their employees and customers. If they could be more personable and kind like Ryan, I think customers would be more pleased with their shopping experience.

While the shoe selection is abundant, the service is severely lacking. No one to ask questions to,…read moreno greeting, only one cashier open and joking with other employees while ignoring a long line. Basic customer service needs attention.

Large selection of sought over sneakers. Very colorful setup which is very eye catching. But after…read morelooking at the prices though, the shoes are very over priced. My son and I who are/were; are (him) and were (myself) into sneakers at one point in time. We know about the average retail price for many of the shows in their collection. And most if not all are at the top end of the market value; if not above asking price. You're basically paying for convenience here, which is fine for some. But not at the expense of paying $100-200 over asking prices online in my opinion. They definitely have a large selection I will say of Jordan's, which was an entire wall in itself. Along with some Yeezy's, popular New Balances, and Adidas. Plus some popular street apparel like Supreme and A Bathing Ape...but that seemed over priced as well. It also seemed like that sales reps probably get paid on commission based on how "helpful" they were trying to be. We didn't go in with any shoes in mind and were just interested in seeing what their selection looked like. Since we've never been in the store before. They were trying to show us all types of shoes based on our outward comments to each other, but we were just conversing about what we saw. But my son kept being asked if he wanted to see this sneaker or that sneaker in his size and he was like no. Or they kept trying to show him another sneaker he never showed an interest in, merely based on its brand. And most likely it not being in the other shoes stores in the mall.

No way to contact after placing order phone numbers disconnected stores closed I placed a order and…read moreit wasn't fulfilled or any shipping info sent out

I have only been here three times. Each time, the salesperson was very nice, attentive, and…read morepatient. They all brought me several shoes to try and didn't pressure me to buy. I love Biza shoes, so I always buy a few pairs, but they didn't know that. I appreciate the great service I have received there. They even called me to tell me that the two pairs I ordered had arrived, so I can pick up. The sales person said she would call when they arrived, and I appreciate she followed through.

Molly was so sweet, and this store has the best service ever! They are really attentive in bringing…read moredifferent styles and sizes.

Great store. Love popping in when I am in the area. I love perusing the purses and shoes! Staff is…read morefriendly also!

8/3/2025: Ho-ho~Eureka! I found a pair of Cole Haan Sandals which I found in the Clearance…read moreSection, i.e., sale has always been embedded within my DNA/RNA Coding! Yes, yes, YES~as Meg Ryan with gleefully proclaim~lol! Plus, I bought an indigo shift dress costing considerably LESS than the Cole Haan Sandals--SCORED, again . . . Reiterating, I'm absolutely elated purchasing a pair of Cole Haan Sandals & Melrose and Market Indigo Shift Dress, i.e., CLEARANCE SALES are inherently, permanently embedded within my DNA/RNA Coding! Moreover, purchasing my clothing at Nordstrom Rack always makes my outfits stylish without egregiously decimating my financial budget. BTW: Please check my receipt, YELPERS~Yaaaaay!

With the holiday season approaching we thought we would try and get ahead of the game…read more Unfortunately that didn't happen floor was packed with staff but no one available to help out after finally grabbing the attention of an employee he said he would grab the size we need after waiting 15 mins we decided to shop else where. The mall has lots of options with some killer prices.

Whoever sales person 313599 name is, is a dumb ass idiot. I asked for a size 8m and it was the…read moredisplay shoe, some how I got a size 12m? How tf does that happen? Now my gift didn't get to the person and I'm left to "just return it" a hour away with no compensation for THEIR MISTAKE! RIDICULOUS!

First time coming, nothing but positively in the workers there very helpful and have good deals on…read morethere website or if you sign up you get even more deals. 100% worth it and I Will be back again :)

Customer service is on point everyone is very helpful and the BOGO is a very great deal! I…read moreguarantee great customer service every visit.

Cool place to get running shoes, clothing and more. We stopped by to browse their shoe selection…read moreand pick up a pair of Balega socks (my fave). Reminisced about our first time walking into a running store 15-20 years ago and being fitted for proper shoes. Glad this place is close by for new runners too! We talked with the employees about fun races we've done in the past, including Disney, Cowtown (now Urban Cow), CIM, Shamrock, etc. Good memories. Convenient location, a few steps away from Marco's Pizza and Icing on the Cupcake, where we were actually headed, lol. Prices seem like normal retail prices, so you're not saving any money but at least you might get it faster than ordering online. Found out they have a running group on Sundays that does a few miles together. Might be fun to check them out!

Good selection of running/walking shoes and good customer service. Was able to get in and grab a…read morepair of comfortable Asics walking shoes that feel fantastic.

I prefer the Fairway drive location but this one is closer. I hate that they have things locked up;…read morethe few times I've waited for someone they've been less than friendly about helping. It's usually clean though and safe feeling, security is quick to move panhandlers along.

Not an ideal location for me. The layout in store is set up weird to me, difficult to find what I…read moreneeded. Staff weren't helpful or friendly. I found what I needed and got out of there. Will I be back? Not likely. Pricing? For what I got it was fine. Store cleanliness? Not really