Boot Barn

This positive review is just for the assistance that the staff member, Ryan provided me today. He…read morewas very kind and did his best to help with my return. He ended up getting it all completed perfectly and was able to get the same discount I had for the new pair I ordered. I will say, everything from my last review still rings true. Management here is super rude and they talk down to their employees and customers. If they could be more personable and kind like Ryan, I think customers would be more pleased with their shopping experience.

Don't say you do price match when really you don't. "Does not accept prices from retailers with an…read moreonline store" your own store has a website. Whatever felt shitty about the interaction enjoy a 1 star review.

Uggs

Nikes shoes purchased 8/29/24 @ 5:15 ish

See all

Donate shoes to #Soles4Souls and write your name on a heart.

Famous Footwear

2.6(30 reviews)

3.2 mi

Updating my review, 10 years later. Grandma bought my son a pair of shoes here and he wore them for…read moreone day, realized the fit wasn't great, and was able to return them for something else. I like the rewards program too!

After wanted in line for ten minutes the guy at the counter couldn't take 10 sec to look to see if…read morethey had the shoe I wanted, all he said was it's over there!! I mentioned I was just over there and couldn't find it. He again said I assure you they are there. After I looked one last time I ended up leaving dissatisfied.

See all

Sole Desire Shoes

3.8(26 reviews)

3.7 mi

I don't know if I just missed it or was there no parking spaces close to the entrance. I would…read morethink a place like this for people who have foot issues that a close parking spot would be a real need. We asked a ways off near Pet Food Express and it would have been a bit of a walk for someone with a cane or a walker. I always thought of these type of shoes stores are for the geriatric people, but as I get older I'm more drawn to these types of shoe stores. I had a case of planter fasciitis so I'm extra careful of the shoes I wear these days. I'm now drawn to orthopedic shoes, and shoes with arch support. I wasn't really paying attention, but according to my husband the whole shoe store had only women's shoes that we could see. They had some nice shoes on sale, but they were still really pricy, all around the $100 mark. I did find 2 pairs that looked like the ones I have at home, but different colors. They are nice, but you can feel every pebble you walk over so in the end they really aren't hat comfortable. I found another pair that I liked and that were summery, but for the price I really didn't need just another pair of shoes. I was in the need of sandal so I perused the sandal selection. I haven't had cute sandals in years. I have functional hiking/water type shoes, The heavy duty type Teva and Keens, both great for hiking and water activities, but definitely not cute or sexy sandals. Now a days I need comfortable shoes for my old feet so it's hard to find something that will work for me. I picked up a pair of BIza sandals. I'm really hoping and crossing all my fingers and toes that they will be comfortable not just sitting around, but also walking. And that is the type of stores they have in the Fountains. I did se my older aunt wearing them so I'm hoping they aren't too old lady like. I want to still look young and fun even those I'm also getting up there in age.

I have only been here three times. Each time, the salesperson was very nice, attentive, and…read morepatient. They all brought me several shoes to try and didn't pressure me to buy. I love Biza shoes, so I always buy a few pairs, but they didn't know that. I appreciate the great service I have received there. They even called me to tell me that the two pairs I ordered had arrived, so I can pick up. The sales person said she would call when they arrived, and I appreciate she followed through.

Fun socks

See all

Cute socks

Nordstrom Rack

3.4(155 reviews)

3.2 mi

As usual, Nordstrom rack has a good amount of items that you can find. Starting with the purses and…read morebags there is a plethora. The clothes are pretty organized but when it comes to these shoes, it'll take some finding to find what you're looking for at a good price. The men's section of course has the smallest selection, but the women's shoes are plentiful.

I love Nordstrom Rack, but I'm leaving this one star to let their management know about my…read moreencounter with a lady that goes my "M.J." That's literally what it says on her name badge. She works in the fitting room department, about 5'9" wears glasses and has short dirty pink hair. She looks like she works for Anteefa and she's incredibly rude. She gave me such a bad attitude for no reason. I asked her if she was okay and she just laughed and walked away mumbling something.. I asked for her manager (African American lady with many gaps in her teeth) who wasn't even interested to hear what happened. I asked her for the pink-haired lady's first name and she refused to give it to me, just automatically taking her side. Ruined my whole shopping experience there. I am disgusted with their behavior and it makes me not want to return to this store ever again. Reach out if you care for the details.

See all

Shoe Palace

3.0(35 reviews)

3.6 mi

With the holiday season approaching we thought we would try and get ahead of the game…read more Unfortunately that didn't happen floor was packed with staff but no one available to help out after finally grabbing the attention of an employee he said he would grab the size we need after waiting 15 mins we decided to shop else where. The mall has lots of options with some killer prices.

Whoever sales person 313599 name is, is a dumb ass idiot. I asked for a size 8m and it was the…read moredisplay shoe, some how I got a size 12m? How tf does that happen? Now my gift didn't get to the person and I'm left to "just return it" a hour away with no compensation for THEIR MISTAKE! RIDICULOUS!

See all

Fleet Feet

4.2(141 reviews)

4.5 mi

Terrible experience. I got measured and ordered my shoe online- showing it's in stock. Then 2 days…read morelater they just cancel my order because they can't find that shoe in stock. Still shows available online and what a terrible system to have- how can your customers ever know if something is really available. Also the worker on the phone was so rude and unhelpful about it. Definitely will never shop here again.

Ahhh Fleet Feet reminds me of my younger days when we were eagerly training for races, getting…read morefitted with new Brooks running shoes, stocking up on Honey Stinger Chews, discussing Gu flavors, and buying fancy running socks. Now I don't think I can even run a block so it's a little bittersweet... But alas, Fleet Feet has stayed consistently awesome all these decades later. Today we stopped by to inquire about new work shoes for my husband. He's been experiencing some foot discomfort so we thought maybe he needed new insoles and now maybe new shoes. Thought we'd also have him reevaluated for fit, to make sure his shoes were a good fit for his feet. When we walked in on Sunday early afternoon, we were greeted by around 6 employees and an empty store. Wow...Fleet Feet definitely wants to make sure they have enough employees for their customers' needs, which I respect. Brooke greeted us with a friendly smile and then made a big wave across the store and said, "You have the whole store to yourselves today!" :) For the next 15-20 minutes or so, we got to try on several pairs of running shoes, including ones by Brooks, Hoka, On Cloud and Altra. For each pair, Brooke would patiently take the shoe out of the box, loosen the shoelaces, place them on my husband's feet and then tie the shoelaces. I admired her patience. :) Brooke was so upbeat and knowledgeable about feet differences and knew the different features of the shoes. After stacking several boxes all around us, we had a couple pairs that we really liked, but they weren't available in the color we wanted. Brooke cheerfully said that she could help us order them or we could order them on our own online. We also learned that they don't earn commissions for sales, so I was even more amazed at how she remained so friendly and cheerful throughout the entire interaction. (I think I might have grumbled about taking all these boxes out, having to fix the shoelaces and put all the shoes back in boxes, then have to take them to the back of the store and reorganize them, hehe). We were totally impressed by Brooke and the professionalism she exhibited for Fleet Feet. They are definitely lucky to have an employee like her! If you've never been to a running store and had your feet/gait evaluated so you can find out if you overpronate, underpronate or have flat feet, you definitely need to stop by Fleet Feet to get a proper shoe fitting, especially if you're doing a lot of walking or running. (My Ironman coworker had instructed me to go to Fleet Feet and Running Warehouse/Zone back when I first started training for races and I'm so glad she pointed me in that direction!) Thanks again, Fleet Feet, for being in the area and being so knowledgeable about feet, shoes and running/walking!

Great selection of brand name running shoes, including Hoka, On, Altra, Asics, Mizuno, New Balance, Nike, Saucony, Brooks, Reebok, and Topo.

Vuori clothing

See all

Muscle therapy tools

Foot Locker

2.8(32 reviews)

3.5 mi

We stopped by this mall location because the mister made some online shoe purchases, but wanted to…read morereturn a pair & see other options in person. The store was clean & organized. There was a large selection of men's, women's, & kid's shoes, as well as apparel & other accessories. Staff was accessible, helpful, & quick to retrieve shoes to try on. They acknowledged customers & offered assistance. Making the return & buying a couple of pairs was straightforward & trouble-free. The worker who handled the transaction was personable & engaged us in light-hearted chitchat, which made the experience pleasant.

I really can't say I had the best experience here. First…read moreoff, everyone working here on Wednesday, 12/18 around 2pm, were not very nice except one sales member - Evan. He was the only nicest person here, he made sure I received the right shoe and followed through when he said he was going to do something. Everyone else seemed like they had some stick up there behind, because they had attitude and didn't smile. It was so awkward. Maybe it's the holiday season causing everyone to be cranky and flat out rude but I was surprised at the not-so-nice customer service, or lack there of. I guess you can't expect too much from young teens that work at a shoe store in the mall.

Adidas ultra boost shoes

See all

The Finish Line

2.8(34 reviews)

3.4 mi

Jordan and kas helped me out today, the store has definitely taken a turn around and the service…read morewas amazingg

Horrid lazy service. You feel almost like you're upsetting the workers when you ask for help. Eye…read morerolls, chit chat while ignoring customers and no interest in helping customers. VERY SAD! Then we ask for a pair of shoes but they only have the one side LOL! WTH is it on the wall? Maybe all that wasted time with two people in an empty store one could maybe work? Then they call someone from the back to bring the shoe big effing joke! Negative stars

Had to get these today-Nike Dunks

Had to get these-Air Jordan 1 Lows

See all

Sneakers #sneakers

Aldo Shoes

3.1(20 reviews)

3.5 mi

I had the best customer service with Bree and Efron! They were so patient and kind and helped me…read morefind exactly what I wanted! There's nothing like going into a store at a very busy time and getting great excellent customer service thanks guys!!

I moved from Walnut Creek and found an Aldo store at Roseville Galleria. The store is clean and…read moregreat displays, friendly staff. Been three times and enjoyed my experience, if didn't have in stalk they ordered it for me. Will definitely be back.

Accessories #aldoaccessories

See all

Shoes #aldoshoes

Impossible Kicks

3.0(5 reviews)

3.6 mi

Large selection of sought over sneakers. Very colorful setup which is very eye catching. But after…read morelooking at the prices though, the shoes are very over priced. My son and I who are/were; are (him) and were (myself) into sneakers at one point in time. We know about the average retail price for many of the shows in their collection. And most if not all are at the top end of the market value; if not above asking price. You're basically paying for convenience here, which is fine for some. But not at the expense of paying $100-200 over asking prices online in my opinion. They definitely have a large selection I will say of Jordan's, which was an entire wall in itself. Along with some Yeezy's, popular New Balances, and Adidas. Plus some popular street apparel like Supreme and A Bathing Ape...but that seemed over priced as well. It also seemed like that sales reps probably get paid on commission based on how "helpful" they were trying to be. We didn't go in with any shoes in mind and were just interested in seeing what their selection looked like. Since we've never been in the store before. They were trying to show us all types of shoes based on our outward comments to each other, but we were just conversing about what we saw. But my son kept being asked if he wanted to see this sneaker or that sneaker in his size and he was like no. Or they kept trying to show him another sneaker he never showed an interest in, merely based on its brand. And most likely it not being in the other shoes stores in the mall.

No way to contact after placing order phone numbers disconnected stores closed I placed a order and…read moreit wasn't fulfilled or any shipping info sent out