Journeys

Terrible experience. I got measured and ordered my shoe online- showing it's in stock. Then 2 days…read morelater they just cancel my order because they can't find that shoe in stock. Still shows available online and what a terrible system to have- how can your customers ever know if something is really available. Also the worker on the phone was so rude and unhelpful about it. Definitely will never shop here again.

Ahhh Fleet Feet reminds me of my younger days when we were eagerly training for races, getting…read morefitted with new Brooks running shoes, stocking up on Honey Stinger Chews, discussing Gu flavors, and buying fancy running socks. Now I don't think I can even run a block so it's a little bittersweet... But alas, Fleet Feet has stayed consistently awesome all these decades later. Today we stopped by to inquire about new work shoes for my husband. He's been experiencing some foot discomfort so we thought maybe he needed new insoles and now maybe new shoes. Thought we'd also have him reevaluated for fit, to make sure his shoes were a good fit for his feet. When we walked in on Sunday early afternoon, we were greeted by around 6 employees and an empty store. Wow...Fleet Feet definitely wants to make sure they have enough employees for their customers' needs, which I respect. Brooke greeted us with a friendly smile and then made a big wave across the store and said, "You have the whole store to yourselves today!" :) For the next 15-20 minutes or so, we got to try on several pairs of running shoes, including ones by Brooks, Hoka, On Cloud and Altra. For each pair, Brooke would patiently take the shoe out of the box, loosen the shoelaces, place them on my husband's feet and then tie the shoelaces. I admired her patience. :) Brooke was so upbeat and knowledgeable about feet differences and knew the different features of the shoes. After stacking several boxes all around us, we had a couple pairs that we really liked, but they weren't available in the color we wanted. Brooke cheerfully said that she could help us order them or we could order them on our own online. We also learned that they don't earn commissions for sales, so I was even more amazed at how she remained so friendly and cheerful throughout the entire interaction. (I think I might have grumbled about taking all these boxes out, having to fix the shoelaces and put all the shoes back in boxes, then have to take them to the back of the store and reorganize them, hehe). We were totally impressed by Brooke and the professionalism she exhibited for Fleet Feet. They are definitely lucky to have an employee like her! If you've never been to a running store and had your feet/gait evaluated so you can find out if you overpronate, underpronate or have flat feet, you definitely need to stop by Fleet Feet to get a proper shoe fitting, especially if you're doing a lot of walking or running. (My Ironman coworker had instructed me to go to Fleet Feet and Running Warehouse/Zone back when I first started training for races and I'm so glad she pointed me in that direction!) Thanks again, Fleet Feet, for being in the area and being so knowledgeable about feet, shoes and running/walking!

Great selection of brand name running shoes, including Hoka, On, Altra, Asics, Mizuno, New Balance, Nike, Saucony, Brooks, Reebok, and Topo.

Vuori clothing

See all

Muscle therapy tools

Famous Footwear

3.2(17 reviews)

2.3 mi

Great selection and sizes! Good value particularly if you hit a sale or clearance. I had a return…read moreand the customer service was great!

Very helpful staff! The guy up front went out of his way to make my purchase easier and even…read morecheaper. I purchased shoes in store and ordered one that wasn't in my size. The guy really made the purchase a great experience. Thanks!

See all

DSW Designer Shoe Warehouse

2.7(92 reviews)

0.5 mi

This positive review is just for the assistance that the staff member, Ryan provided me today. He…read morewas very kind and did his best to help with my return. He ended up getting it all completed perfectly and was able to get the same discount I had for the new pair I ordered. I will say, everything from my last review still rings true. Management here is super rude and they talk down to their employees and customers. If they could be more personable and kind like Ryan, I think customers would be more pleased with their shopping experience.

Extremely disappointing experience -- I will never shop at DSW again…read more I am extremely upset and disappointed with my experience at this DSW location. I purchased my son a pair of shoes for back-to-school just three weeks ago, and within less than two weeks of normal wear, the shoes were completely shredded and falling apart. These were clearly defective shoes, not simply shoes that had been worn out over a long period of time. My husband and I went into the store right when they opened to see if we could exchange them for a different pair or receive a refund. We had the original box and proof of purchase with us. When we got to the counter, the older brunette employee looked at the shoes, gave me a dirty look, tossed them back into the box, and said, "We don't take worn shoes back." I understand that stores have policies regarding worn merchandise. However, my issue was that these shoes were purchased only three weeks ago and had fallen apart in less than two weeks because they were defective. I explained that to her and asked to speak with a manager. The manager was standing right there and was already being extremely rude on the phone with another customer. The cashier even said, "My manager is right here, and she is a very big stickler for the policy." At that point, I said I would wait to speak with her because I understood that determining whether a shoe is defective was up to management's discretion. Unfortunately, the manager didn't even properly examine the shoes. She immediately told me, "You don't have a receipt, and it's been worn. I'm not doing anything." I explained that I had proof of purchase and that the shoes were defective. She cut me off and repeated, "No, it's been worn. I won't do anything," while rolling her eyes. The entire interaction was rude, dismissive, and completely unacceptable. I wasn't asking for something unreasonable--I was asking for help with a pair of shoes that had literally fallen apart after less than two weeks. What is especially frustrating is that we came in first thing in the morning, had the original box, had proof of purchase, and were simply trying to resolve an obvious quality issue. Instead of even looking at the shoes or trying to help, we were treated like we were trying to return something we had intentionally ruined. I will not be shopping at DSW again, and I would caution others to think twice before purchasing shoes here, especially for children who wear their shoes every day. If something goes wrong with your purchase, don't expect much help from this location.

Uggs

Nikes shoes purchased 8/29/24 @ 5:15 ish

See all

Donate shoes to #Soles4Souls and write your name on a heart.

Impossible Kicks

3.0(5 reviews)

0.1 mi

Large selection of sought over sneakers. Very colorful setup which is very eye catching. But after…read morelooking at the prices though, the shoes are very over priced. My son and I who are/were; are (him) and were (myself) into sneakers at one point in time. We know about the average retail price for many of the shows in their collection. And most if not all are at the top end of the market value; if not above asking price. You're basically paying for convenience here, which is fine for some. But not at the expense of paying $100-200 over asking prices online in my opinion. They definitely have a large selection I will say of Jordan's, which was an entire wall in itself. Along with some Yeezy's, popular New Balances, and Adidas. Plus some popular street apparel like Supreme and A Bathing Ape...but that seemed over priced as well. It also seemed like that sales reps probably get paid on commission based on how "helpful" they were trying to be. We didn't go in with any shoes in mind and were just interested in seeing what their selection looked like. Since we've never been in the store before. They were trying to show us all types of shoes based on our outward comments to each other, but we were just conversing about what we saw. But my son kept being asked if he wanted to see this sneaker or that sneaker in his size and he was like no. Or they kept trying to show him another sneaker he never showed an interest in, merely based on its brand. And most likely it not being in the other shoes stores in the mall.

No way to contact after placing order phone numbers disconnected stores closed I placed a order and…read moreit wasn't fulfilled or any shipping info sent out

Shoes seemed to all be at least $200. Nike, Adidas, Yeezy, and New Balance were brands I saw.

Impossible Kicks just opened 8/12/23. It is located upstairs where Skechers used to be.

See all

Kicks

Sole Desire Shoes

3.7(27 reviews)

0.4 mi

I don't know if I just missed it or was there no parking spaces close to the entrance. I would…read morethink a place like this for people who have foot issues that a close parking spot would be a real need. We asked a ways off near Pet Food Express and it would have been a bit of a walk for someone with a cane or a walker. I always thought of these type of shoes stores are for the geriatric people, but as I get older I'm more drawn to these types of shoe stores. I had a case of planter fasciitis so I'm extra careful of the shoes I wear these days. I'm now drawn to orthopedic shoes, and shoes with arch support. I wasn't really paying attention, but according to my husband the whole shoe store had only women's shoes that we could see. They had some nice shoes on sale, but they were still really pricy, all around the $100 mark. I did find 2 pairs that looked like the ones I have at home, but different colors. They are nice, but you can feel every pebble you walk over so in the end they really aren't hat comfortable. I found another pair that I liked and that were summery, but for the price I really didn't need just another pair of shoes. I was in the need of sandal so I perused the sandal selection. I haven't had cute sandals in years. I have functional hiking/water type shoes, The heavy duty type Teva and Keens, both great for hiking and water activities, but definitely not cute or sexy sandals. Now a days I need comfortable shoes for my old feet so it's hard to find something that will work for me. I picked up a pair of BIza sandals. I'm really hoping and crossing all my fingers and toes that they will be comfortable not just sitting around, but also walking. And that is the type of stores they have in the Fountains. I did se my older aunt wearing them so I'm hoping they aren't too old lady like. I want to still look young and fun even those I'm also getting up there in age.

I went in intending to buy a couple of pairs of shoes as I had purchased from one of their other…read morelocations. I wanted to buy a pair of Taos identical to the ones I had in in the same size (they fit great and I've had them for almost a year), but a different color. The saleswoman tried to tell me the manufacturer of the shoes I had on didn't make wide widths (what I had on) and proceeded to try to push a pair of the same shoes, but a full size bigger because that is all they had in stock. Her pushiness and incorrect information were a complete turn off. So, I left the store and ordered the pair online in a wide from a different store.

Fun socks

See all

Cute socks

Nordstrom Rack

3.4(156 reviews)

0.4 mi

As usual, Nordstrom rack has a good amount of items that you can find. Starting with the purses and…read morebags there is a plethora. The clothes are pretty organized but when it comes to these shoes, it'll take some finding to find what you're looking for at a good price. The men's section of course has the smallest selection, but the women's shoes are plentiful.

The extra 75% signage was in The rack I was shopping from, I choose things for my daughters and…read moremyself, I go to checkout and they tell me the extra 75% was in bathing suits and tank tops. That's I had in my cart- none of it was on sale. This is the last time I shop there, waste of time and the guy checking me out couldn't explain why what I picked out wasn't on sale- I said this was in the rack next to all the signs saying extra 75% off- he had no clue. Don't bother coming here, wrong prices and no one knows what theyre talking about!!!!

See all

Shoe Palace

2.9(36 reviews)

0.1 mi

I got two left shoes, went in to get right shoe and they didn't even have it. Horrible place people…read morethere can't do basic tasks.

With the holiday season approaching we thought we would try and get ahead of the game…read more Unfortunately that didn't happen floor was packed with staff but no one available to help out after finally grabbing the attention of an employee he said he would grab the size we need after waiting 15 mins we decided to shop else where. The mall has lots of options with some killer prices.

Sneakers

Shoes

See all

Off Broadway Shoe Warehouse

3.6(21 reviews)

6.9 mi

First time coming, nothing but positively in the workers there very helpful and have good deals on…read morethere website or if you sign up you get even more deals. 100% worth it and I Will be back again :)

Customer service is on point everyone is very helpful and the BOGO is a very great deal! I…read moreguarantee great customer service every visit.

See all

Gold Country Run + Sport

4.7(15 reviews)

1.9 mi

Cool place to get running shoes, clothing and more. We stopped by to browse their shoe selection…read moreand pick up a pair of Balega socks (my fave). Reminisced about our first time walking into a running store 15-20 years ago and being fitted for proper shoes. Glad this place is close by for new runners too! We talked with the employees about fun races we've done in the past, including Disney, Cowtown (now Urban Cow), CIM, Shamrock, etc. Good memories. Convenient location, a few steps away from Marco's Pizza and Icing on the Cupcake, where we were actually headed, lol. Prices seem like normal retail prices, so you're not saving any money but at least you might get it faster than ordering online. Found out they have a running group on Sundays that does a few miles together. Might be fun to check them out!

Good selection of running/walking shoes and good customer service. Was able to get in and grab a…read morepair of comfortable Asics walking shoes that feel fantastic.

Located next to Planet Fitness in beautiful Rocklin, California!

See all

Target

3.0(162 reviews)

2.1 mi

I like this chain of stores. They are conveniently located in various parts of the city, and the…read moreinteriors are spacious. It is always clean, cozy, and pleasant inside, with good staff and excellent service. They offer a wide range of products at good prices. This time, I stopped by just to use the restroom, as it is one of those places where you can always find a clean, well-maintained, and pleasant-smelling facility. I recommend it.

While we would love to see Target Corporation renew its commitment to diversity, equity, and…read moreinclusion, I generally appreciate the customer service at this location. Today, we noticed a woman standing near the exit with her cart of purchased goods. Even after about 30 minutes, she remained there, looking uncomfortable. We stopped to check on her and learned that she was waiting for a ride and needed to sit down. I approached the manager at Guest Services, who responded quickly and thoughtfully by finding a makeshift seat for her. I truly appreciated the care and responsiveness. That said, I wish Target provided seating for situations like this--offering a simple bench near the exit could make a big difference for guests who need to wait.

Our daughter's new kicks! Velcro is a parent's best friend!

See all

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Charlotte P.

5

20

13

13 years ago

Don't remember his name but the guy who helped me was hilarious. Ran all the way to the other Journeys store downstairs in the mall to grab me a pair of shoes. Ended up going to another store cause I couldn't make up my mind, found the same pair of shoes at Takken for $5 cheaper, but I went back to that guy at journeys because he went above and beyond to help me out. I told him this story, and it made his day. Bottom line. Decent prices, but great customer service. read more

Journeys - shoes - Updated October 2026

Browse Nearby

BEST of Roseville, California Coffee near Journeys

BEST of Roseville, California Restaurants near Journeys

BEST of Roseville, California Things to Do near Journeys

BEST of Roseville, California Breakfast near Journeys

BEST of Roseville, California Sneaker Stores near Journeys

BEST of Roseville, California Work Boots near Journeys

BEST of Roseville, California Airport near Journeys

BEST of Roseville, California Travel Store near Journeys

BEST of Roseville, California Train near Journeys

Related Cost Guides

Florists

Browse Brands

Brands by name

Browse Articles

Articles by date

People who viewed Journeys also viewed

Aldo Shoes

3.1

(20 reviews)

I had the best customer service with Bree and Efron! They were so patient and kind and helped me…read morefind exactly what I wanted! There's nothing like going into a store at a very busy time and getting great excellent customer service thanks guys!!

I moved from Walnut Creek and found an Aldo store at Roseville Galleria. The store is clean and…read moregreat displays, friendly staff. Been three times and enjoyed my experience, if didn't have in stalk they ordered it for me. Will definitely be back.

Fleet Feet

4.2

(142 reviews)

Terrible experience. I got measured and ordered my shoe online- showing it's in stock. Then 2 days…read morelater they just cancel my order because they can't find that shoe in stock. Still shows available online and what a terrible system to have- how can your customers ever know if something is really available. Also the worker on the phone was so rude and unhelpful about it. Definitely will never shop here again.

Ahhh Fleet Feet reminds me of my younger days when we were eagerly training for races, getting…read morefitted with new Brooks running shoes, stocking up on Honey Stinger Chews, discussing Gu flavors, and buying fancy running socks. Now I don't think I can even run a block so it's a little bittersweet... But alas, Fleet Feet has stayed consistently awesome all these decades later. Today we stopped by to inquire about new work shoes for my husband. He's been experiencing some foot discomfort so we thought maybe he needed new insoles and now maybe new shoes. Thought we'd also have him reevaluated for fit, to make sure his shoes were a good fit for his feet. When we walked in on Sunday early afternoon, we were greeted by around 6 employees and an empty store. Wow...Fleet Feet definitely wants to make sure they have enough employees for their customers' needs, which I respect. Brooke greeted us with a friendly smile and then made a big wave across the store and said, "You have the whole store to yourselves today!" :) For the next 15-20 minutes or so, we got to try on several pairs of running shoes, including ones by Brooks, Hoka, On Cloud and Altra. For each pair, Brooke would patiently take the shoe out of the box, loosen the shoelaces, place them on my husband's feet and then tie the shoelaces. I admired her patience. :) Brooke was so upbeat and knowledgeable about feet differences and knew the different features of the shoes. After stacking several boxes all around us, we had a couple pairs that we really liked, but they weren't available in the color we wanted. Brooke cheerfully said that she could help us order them or we could order them on our own online. We also learned that they don't earn commissions for sales, so I was even more amazed at how she remained so friendly and cheerful throughout the entire interaction. (I think I might have grumbled about taking all these boxes out, having to fix the shoelaces and put all the shoes back in boxes, then have to take them to the back of the store and reorganize them, hehe). We were totally impressed by Brooke and the professionalism she exhibited for Fleet Feet. They are definitely lucky to have an employee like her! If you've never been to a running store and had your feet/gait evaluated so you can find out if you overpronate, underpronate or have flat feet, you definitely need to stop by Fleet Feet to get a proper shoe fitting, especially if you're doing a lot of walking or running. (My Ironman coworker had instructed me to go to Fleet Feet and Running Warehouse/Zone back when I first started training for races and I'm so glad she pointed me in that direction!) Thanks again, Fleet Feet, for being in the area and being so knowledgeable about feet, shoes and running/walking!

Skechers

4.3

(10 reviews)

Skechers are my favorite shoes so glad to have a place near me. It is a huge place and have large…read moreselection of shoes. They have more than just sneakers. I have found slippers and sandals. Staff greet me as I walk in and usually ask if I need any help. They usually have a sale going on so I usually look at that.

This is a large store with a big selection of footwear, some clothes, & different accessories. The…read morestore is clean & organized. There are small carts to use as you shop. We like to capitalize on the BOGO 50% off deal. Staff has been hard to track down, but are approachable & helpful when you find someone. Once we waited in line to pay for quite some time before another worker finally came to open up the second register. The reusable bags given here are handy. Near the checkout, there is a popcorn cart with ready packed bags, which makes for a nice snack that little one enjoys getting.

Martens Roseville

4.5

(6 reviews)

These folks are pushy as hell to make a sale. I was going to buy the shoes until they kept throwing…read morepitches at me over and over. Literally two seconds after putting on one shoe they asked "How are they feeling? Want me to box these up?" I said "no, I need to think about it." They wanted to know what I needed to think about and went into another pitch about quality. I told them I was trying on 3 similar versions of this shoe from different brands. They wanted to know what the brands were and whether or not I would be trying them all tonight to make a decision. I'm not sure if they have a quota or work on commission but being tag teamed for a sale like that was infuriating to me. Bring the shoe out. Let me try it on. If I need you I'll let you know. Don't force me to make small talk with you when all you can do is run through scripted corporate talking points.

May was incredibly helpful and showed patience with us! Knew a lot about the shoe and was very nice!read more

Bearpaw Shoes Outlet

4.0

(43 reviews)

A self-serve 'OG-style' outlet where the only org of shoes is by size = be prepared to take time…read more'pawing thru' boxes (haha) & open every lid b/c label may be lying about what's inside -- which can be a happy surprise -- unless you want to depend on the typical teeny-tiny depiction label on the box. Are all shoe industry box labels made in the Land of Lilliput? by Lilliputians? Bring a magnifying glass or telescope. Also bring a burro to load up your boxes while still browsing = there are no carts. The cash-wrap folks do double-check your box has 2 shoes the same size before paying. A good thing. I wanted to shop this location since they moved fr across the street for more space & I expected things to be way picked-over 10 days B-4 Christmas-- but was super surprised = I got 7 pairs of 'Ugg-but-not Ugg' footwear for under $150. I'd rather have warm, comfy feet than provide free, famous brand advertising & pay 3-4x this price. If you're not 'a slave to fashion' brand names -- like folks wearing a knock-off Rolex -- this is the place to get Happy Feet. It's well worth slamming on the brakes & making a U-turn -- & -- your feet - or the feet you gift them to - will thank you.

Came in today because they had a huge sale on everything, the staff was super nice and helpful. The…read morestore was clean. The value of everything is excellent. We will definitely keep coming back. If you have t been to this site yet it's well worth checking them out and they always have Some type of deal with discounts going on. The value of everything they sell is awesome and so worth it and they also make great gifts as well . Highly recommend checking them out.

Crocs

4.0

(6 reviews)

Thank you to the young man named Izzy for helping me and my younger sister pick out the perfect…read morepair of crocs along with the perfect charms for her! She loves them! The whole staff was extremely friendly and the atmosphere was welcoming. We will 100% be back!

Went here looking for flag pattern crocs. They only had 2 pair left. One of which was my size but…read moresome women reserved both pair because she didn't know the size of the person she was buying them for.

BareBones WorkWear

3.3

(42 reviews)

What and outstanding company very helpful and takes care of there customers the management is very…read morehelpful with the boots they sell im impressed thanks for the boots your customer Jason

Great place . I called before hand to ask if they could help me with insoles they said absolutely…read morecome in . I walked in was greeted and helped by Amanda and she got me exactly what I needed. Will be back .

Gucci

3.2

(32 reviews)

I've been eyeing a few purses on the Gucci website. I have never been inside the brick and mortar…read morelocation in Roseville before yesterday, and I have to say how impressed I was with the customer service. Cindy helped me look at a few of the bags and I realized that they weren't exactly what I was looking for - a true crossbody that lays lower on the body. Ultimately I chose the one in the photo and I'm so happy! Cindy let me know that I could have them add a few holes into the strap so it would hang lower. Doing this to the bag does make it non-refundable, but I'm so happy with it, there's no way I'd even think of returning it. Overall my experience with Cindy was so fantastic that I asked if there was someone I could speak to so I could relay what a wonderful salesperson Cindy is. She brought me over to the store manager, Joselo and he was spectacular too. Super friendly and thanked me for coming in. It's these types of interactions that should be common, but sadly aren't. Especially when you're spending such a large amount of money on an item. I did buy a bag from LV right across the way from Gucci a little over a month ago, and even though my experience there was mostly positive. I didn't like that they have a door person and limit who can come in. What if I wanted to just look at some items? Gucci makes what LV doesn't possible.

Walking in here is always a vibe! Customer service is outstanding. I especially love coming in here…read morewhen i already know what i want. Designer things is always a want, if you want it, go get it!

Big 5 Sporting Goods

3.4

(25 reviews)