8/28/2026: VA Podiatrist placed a prescription order for me in order, receiving two pairs of…read moreorthopedic shoes. Richard, an Orthopedic Shoe Specialist fitted my feet via creating a foot pattern form: Richard rendered the highest quality service. In addition, the two Female Employees suggested two awesome dressy walking shoes: 1. Lace-up/zipper leather walking shoes 2. Leather Mary Jane strap dressy shoes More importantly, as an 100% Service Connected Veteran, it's awesome obtaining two pairs of shoes at NO CHARGE, i.e., a tremendous savings value which I'm humbly grateful as an integral part of my Veteran's Medical Benefit!

Honestly one of the better shoe shopping experiences I've had in a while. The selection caught me…read moreoff guard. Tons of sizes and widths, including some hard to find options I usually strike out on elsewhere. Whatever you're looking for, there's a decent chance they've got it. Prices are fair too, didn't feel like I was paying extra just because it's a specialty shop. And the staff actually know their stuff. Great selection, good value, and reaaaaally great service. Will definitely be back.

Found the exact pair of Crocs that I wanted in about 5 minutes! The young woman who helped me was…read morepolite, friendly, and very knowledgeable. The only downside is that this mall is virtually empty, which is sad. Back in the 90's, it was usually packed.

I feel good. My feet especially. And, my pockets…read more Two pairs of shoes- ASICS gel venture 7 and Nike air max oketo for women's- $123++ with tax. Not bad at all. The Nike's are light and my favorite color!! And, on sale. Ok, I love sales. The Asics were more meant to help my right foot, yes, years of wearing heels has an outcome- bunions. I stand on my feet a lot at work so I really need comfortable shoes. Hope this one does the trick. My first ASICS. I usually wear Nike's and new balance. Very helpful and friendly staffs. I didn't get the gentleman's name who went to get 7.5 ASICS. He also offered to order it online for me if they didn't carry the size. Thank you for your help. I was greeted at the door. The cashier, Harley checked both pairs of shoes if they were the right sizes before ringing me up. Thank you. Excellent customer service. I would go here to shop for shoes in the future. Located inside Sunrise Mall. There's Macy's, J.C. Penney, 5 other shoes stores... yup, food mall, movie theater and if you drive around and across there's beaybuy, michaels, Starbucks, Barnes and nobles, Bed, bath and body works and a lot more. Golden 1 branch is just there and chipotle and Panda Express for quick bites. You can't go wrong at this mall. And yes, plenty, I mean pleeeeenty of parking spots to choose from. Pick one that you fancy :D

I went to Fleet Feet because my rheumatologist recommended it for my problem feet. I was very lucky…read moreto get Oscar as my salesman. He took the pics of my feet and we talked about what I wanted and my size and my foot problems. He brought out several different brands and finally hit a grand slam home run with the Hoka shoes. I have always worn Nikes. These shoes felt like they were kissing my feet. Oscar looked for more colors in the same shoe as I wanted to get 2 pairs. They didn't have the color in stock so he ordered it for me. He also gave me a discount because my doctor recommended the store. Oscar was fantastic and I have never been happier with a shoe purchase. They should give him a raise for the excellent customer service he showed me. Fleet Feet is my new shoe home now.

Terrible experience. I got measured and ordered my shoe online- showing it's in stock. Then 2 days…read morelater they just cancel my order because they can't find that shoe in stock. Still shows available online and what a terrible system to have- how can your customers ever know if something is really available. Also the worker on the phone was so rude and unhelpful about it. Definitely will never shop here again.

This positive review is just for the assistance that the staff member, Ryan provided me today. He…read morewas very kind and did his best to help with my return. He ended up getting it all completed perfectly and was able to get the same discount I had for the new pair I ordered. I will say, everything from my last review still rings true. Management here is super rude and they talk down to their employees and customers. If they could be more personable and kind like Ryan, I think customers would be more pleased with their shopping experience.

Extremely disappointing experience -- I will never shop at DSW again…read more I am extremely upset and disappointed with my experience at this DSW location. I purchased my son a pair of shoes for back-to-school just three weeks ago, and within less than two weeks of normal wear, the shoes were completely shredded and falling apart. These were clearly defective shoes, not simply shoes that had been worn out over a long period of time. My husband and I went into the store right when they opened to see if we could exchange them for a different pair or receive a refund. We had the original box and proof of purchase with us. When we got to the counter, the older brunette employee looked at the shoes, gave me a dirty look, tossed them back into the box, and said, "We don't take worn shoes back." I understand that stores have policies regarding worn merchandise. However, my issue was that these shoes were purchased only three weeks ago and had fallen apart in less than two weeks because they were defective. I explained that to her and asked to speak with a manager. The manager was standing right there and was already being extremely rude on the phone with another customer. The cashier even said, "My manager is right here, and she is a very big stickler for the policy." At that point, I said I would wait to speak with her because I understood that determining whether a shoe is defective was up to management's discretion. Unfortunately, the manager didn't even properly examine the shoes. She immediately told me, "You don't have a receipt, and it's been worn. I'm not doing anything." I explained that I had proof of purchase and that the shoes were defective. She cut me off and repeated, "No, it's been worn. I won't do anything," while rolling her eyes. The entire interaction was rude, dismissive, and completely unacceptable. I wasn't asking for something unreasonable--I was asking for help with a pair of shoes that had literally fallen apart after less than two weeks. What is especially frustrating is that we came in first thing in the morning, had the original box, had proof of purchase, and were simply trying to resolve an obvious quality issue. Instead of even looking at the shoes or trying to help, we were treated like we were trying to return something we had intentionally ruined. I will not be shopping at DSW again, and I would caution others to think twice before purchasing shoes here, especially for children who wear their shoes every day. If something goes wrong with your purchase, don't expect much help from this location.

A self-serve 'OG-style' outlet where the only org of shoes is by size = be prepared to take time…read more'pawing thru' boxes (haha) & open every lid b/c label may be lying about what's inside -- which can be a happy surprise -- unless you want to depend on the typical teeny-tiny depiction label on the box. Are all shoe industry box labels made in the Land of Lilliput? by Lilliputians? Bring a magnifying glass or telescope. Also bring a burro to load up your boxes while still browsing = there are no carts. The cash-wrap folks do double-check your box has 2 shoes the same size before paying. A good thing. I wanted to shop this location since they moved fr across the street for more space & I expected things to be way picked-over 10 days B-4 Christmas-- but was super surprised = I got 7 pairs of 'Ugg-but-not Ugg' footwear for under $150. I'd rather have warm, comfy feet than provide free, famous brand advertising & pay 3-4x this price. If you're not 'a slave to fashion' brand names -- like folks wearing a knock-off Rolex -- this is the place to get Happy Feet. It's well worth slamming on the brakes & making a U-turn -- & -- your feet - or the feet you gift them to - will thank you.

Came in today because they had a huge sale on everything, the staff was super nice and helpful. The…read morestore was clean. The value of everything is excellent. We will definitely keep coming back. If you have t been to this site yet it's well worth checking them out and they always have Some type of deal with discounts going on. The value of everything they sell is awesome and so worth it and they also make great gifts as well . Highly recommend checking them out.

Definitely a legit place to visit for variety of the hottest current styles. You'll find brands…read morelike; Nike Adidas Vans Reebok Ugg's We had visited multiple other shoe stores and had no luck finding my 5th grader a pair of shoes. I get it, I'm super picky about what shoes like and maybe he takes after me... not a bad thing! We were able to choose from many of the cool kid styles and he finally found something to fit his personal style. The staff were cool too! Kinda pricey but not more than other stores, they just have to good stuff!

Employees were nice and we got good deals on shoes and clothes. Favorite store inside sunrise mall…read more We basically come there for that store.

This is a very brand new store. It was very clean and super organized. As you walk in, you can see…read morethat there is a plethora of women's shoes right at the door and then of course towards the back of the kids shoes. And she moved to the left of the store as you walk in or the men's shoes. We also like the fact that there are and is a clearance section for you to shop what you need and find really good deals.

Rude customer service by the employee. She was getting upset at me for asking her questions about…read morethe shoe size.

I came here to look for a pair of black dressy shoes, and I succeeded! This is particularly amazing…read morebecause I have super tiny feet and oftentimes need a size 4 or 4.5. The smallest size they have in store is a 5 (and even those are pretty rare, usually it's 5.5), but if they have the shoe online in the size you need they can order it and ship it to you (for free, I believe). The ambiance is nice and spacious and it was organized extremely neatly. Each shoe design has a display and, for the first time ever, every single box underneath that shoe will actually contain the right size and the right design. I don't think I've ever been to a shoe warehouse as organized as this. I've only been to the DSW in NYC and it was pretty hectic there because there was just so much traffic, so I loved how organized this place is. Do take advantage of the clearance section in the back if you have the feet for it! There were only maybe two or three pairs of size 5 shoes (and both, while cute, were still too big), but if you wear 6-10, you will probably be able to find a great deal or two back there.

I can't think of a better example of a store that exemplifies the term "self service". No one is…read moreavailable to help, or answer questions about anything, unless and until you are checking out. Then they want to know everything about you, make sure you haven't somehow put the wrong sized shoes together in a box that might be of lesser value, while inquiring if you found what you were looking for with complete and utter indifference. Oh yeah, I always feel good about shopping in a store that projects an attitude of caring more about making sure no one is stealing over making sure they are finding what they want and need.

We had the best experience here tonight!! The store was clean and organized then to top it off we…read morehad excellent customer service at check out 2 happy ladies helped my husband and I! In a day and age when customer service is sub standard these ladies are killing the game!!! Come see Veronica and Ariya!! So sweet and very helpful Ariya found me the dress I was desperately searching for they didn't have it in stock, but she told me all the stores close by that I could find it at so stinking helpful!!!

Kohl's has some good sales from time to time, and they also conveniently have an Amazon return…read moresection inside the store. The employees are very friendly and the service is easy to use. This particular location is close by which adds to the convenience.

It's about the only place I can find shoes that fit my 82 year old feet. I called but no one…read moreanswered so we drove up to it from Elk Grove only to find it has permanently closed!

Great customer service and shoes that last! Plus SAS shoes are designed to be comfortable. They…read morehave wider widths too.