Dark changing room that often have to wait longer than should for someone to open. Asked to try on two pairs of shoes, two sizes the same shoe. I was brought two boxes of one shoe in each. She had disappeared and there was nowhere to be found so that I could ask for the other shoe. Found another sales person and was told that both of them had a display pair somewhere in the store. I don't know if she expected me to go and find it, but they were the exact same shoe with two different sizes and then they couldn't find the mate for one. And the one that we could find was dirty so I don't know if I was expected to buy a dirty shoe anyway. That's the impression I got when asked. Something about finding another shoe string. I got tired of waiting and decided to go somewhere else with better customer service. One thing, cashiers have been very competent during past visits. read more

Back in the day, if I was looking for a decent sporting goods store, I always ventured to "Big 5", "The Sports Authority", and even "Walmart". Jump forward to the present day and "DICK'S Sporting Goods" takes the crown for the biggest and most complete selection of anything sports-related. This is a nationwide company that has been in operation since 1948 and since then (as of 2026), they have over 700 stores that are currently operating. The location I am focusing on is at the Stanford Crossing shopping center in Roseville, CA. Located directly off of Stanford Ranch Rd and tucked in between Fairway Dr and Five Star Blvd, this location has been around since mid-2017. What makes this idea is the close proximity to other major retailers as well as the very large parking lot. During the dozen or so times that I have been inside here, I have never had an issue finding a parking spot, even during peak holiday season and busy weekend days. Upon entering, you will notice that the store layout is massive. Soon, you will see how this place has just about everything you might need when it comes to sporting goods. The cash registers/customer service area and the lines for checkout are to the immediate right. Navigating around isn't too difficult as many of the aisles give you the feeling as if you are not bumping into anyone. I also wanted to add that there are two restrooms towards the very rear left part of the store. On any given day, there are dozens upon dozens of employees/staff everywhere; usually they are dressed in a green shirt with trousers and athletic shoes. To put things into perspective, they carry a huge assortment of gear pertaining to all types of sports; baseball, football, basketball, golf, hockey, lacrosse, pickleball, tennis, soccer, softball, volleyball, and much more. You will also find a nice variety of outdoor and camping travel essentials that include tents, sleeping bags, outerwear, and ski equipment. Additionally, their fitness/cardio selection is vast with a ton of treadmills, ellipticals, and everything to get your home gym going. I've purchased a mountain bike here that has been great so far. And let me tell you about their clothing line & shoes; here you will find a wide inventory of men's/women's/kids clothes apparel, sports jerseys, and all types of shoes. During my most recent visit, I needed a comfortable, long-lasting pair of reliable walking shoes. After narrowing down my selection, I finally settled with the Brooks "Glycerin 22" series that provided the support and comfort I was looking for. Also keep in mind for the deep discounts this place offers. These shoes were selling for $164.99 but there was an online Dick's Sporting Goods coupon that were selling these for $114.99. Even better, with every purchase over $100.00, I received a $20.00 of coupon which brought my total to $94.99 + tax. Not bad for a pair of quality walking shoes. All in all, "Dick's Sporting Goods" is a very good above average retailer with an absolutely large variety of options. The only negative thing I would say is that their customer service isn't top notch as the employees that worked in the shoe area weren't the most knowledgeable in answering my questions. Not a big deal since I heavily researched these shoes prior to coming here. I think it all depends on which employee works where. For instance, my bike purchase (back in 2020) was amazing but this experience was just average. Aside from minor things like that, I am still going to give the Roseville Dick's Sporting Goods a respectable four star rating. read more

DICK'S Sporting Goods - Brooks Glycerin 22 - very comfortable walking shoes - Outdoor Gear Near Me - Roseville, California

If I had an option, I would give them zero star. After lots of back and forth they gave me store credit without including the tax that I had paid, and when I asked why I was told this is how their system is set up. I am not even sure this legal. Their customer service and the way they treat returns reminds me of Fry's electronics that we all know what happened to them. read more

Nothing beats good ol' fashion customer service. My wife and I tried to take advantage of a promotion, by ordering a new NordicTrak 2450 online through a third party app and Dick's Sporting Goods. After reading some fine print, we realized we weren't able to complete the process Online, so we ventured out to Dick's to buy ourselves a treadmill. When we got to the store, Joey found us looking over the floor model and got us a code so we could try it out. After both my wife and I tinkered with it, running and walking, we told Joey we wanted one. And we also wanted it delivered and setup in our home (part of the promotion). There was a little confusion regarding the inventory, but after some networking around the store along with the store's manager, James, it was determined that the model we wanted was not readily available in store. So Joey got on the phone with the Folsom store and got us squared away with the promotion we wanted along with delivery and setup. Yes we had to travel over to the Folsom store, but Joey and James made the arrangements for us very easy--and James gave us a $25 Gift Card for the waiting and travel we had to go through to get our machine. We will be returning. Big thanks to Joey and James for the exemplary service! Now... Time to get some miles in... read more

DICK'S Sporting Goods - NordicTrack 2450 Treadmill - Outdoor Gear Near Me - Roseville, California

Over priced, and what a mess!! Totally reminds me of K-Mart...no prices on products, shelves are a mess...looks like a riot happened the night before. So sad...management clearly cares less about organized business. Shameful and Dicks is hanging low!! read more

Bought a treadmill. Delivery and assembly was on time, well communicated, expert and professional. Couldn't have been a better experience. Very appreciative. JM read more

We've never had one bad customer service experience. Online ordering and pick up is easy. This store is clean and well organized.

I came in looking for soccer cleats for my boys. They had a big selection, but not a lot in the size we needed. Luckily, we found one pair in store and were able to order another online. When we checked out, the price rang up $10 more than what we saw online, but the cashier was super nice and offered to price match right awat, which was awesome! The store is huge with tons of stuff in every section, and the parking lot is big too, so no trouble finding a spot. Overall, a good trip and found what we needed. read more

Terrible customer service from management. I spend thousands here and they would not accept my local coupon because it was a screen shot. I literally use it every time I shop here. Rude and unwilling to help, don't go here "! read more

This store is HUGE! It's right by the Costco in Rocklin. Large parking lot with plenty of parking. The store is big, bright, colorful and well organized. Several employees stopped to ask if I needed help which was very nice. In addition to all the normal sporting goods things, they have a lot of athleisure clothing from well known brands. They also have the largest selection of Stanley cups I've ever seen... All the Yeti products and lots of Bogg Bags too. It's just not for hard core sports. I purchased a lovely jacket that I will wear anywhere. They have a large kayak area too. There is Kings, Raiders and 40ers merch. Great place to buy a gift for the sporto in your life! I will be back. The check out was smooth and everyone was friendly and helpful. read more

DICK'S Sporting Goods - Outdoor Gear Near Me - Roseville, California

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Their online ordering is terrible. So is their customer service that answers the 877 number. I ordered a 7 days ago and the FedEx tracking still shows that it is sitting in ASHEVILLE, NC US. I called CS and the first line rep put me on a long hold then said she couldn't help. After 15 minutes, she said I have to transfer you to a supervisor. I asked for a warm transfer so I wouldn't have to repeat name, address, email address, etc. Se said okay. The supervisor Cassandra said I have your order up and wanted me to repeat name, address, etc. I gave her my name and address and she said without phone, email she wouldn't help me. I said you already have my information. Why are you making me repeat myself? I've been on the phone for over 15 minutes with Dicks Sporting and you have my information. I hung up so frustrated. Still don't know where my order is and they took my money 7 days ago. Terrible service. I'll never shop there again. read more

Talia !!!! You are amazing!! I appreciate you finding the last mexico jersey for me! Thank you for asking if I needed help and then going above and beyond. So excited:) read more

Unethical pricing practices adopted by DSG. The first time I have experienced price is marked off higher. When I checked the sticker price of Marucci Rake club Maple bat, it was listed as $49.99 and it was crossed out. At the checkout, it rang as $69.99, 40% higher than the actual price. When I requestEd to talk to Manager, he wouldn't even bother to come and talk and passed the message stating that price can't be adjusted. If you see any sticker prices crossed out, then you are paying 30-40% higher price than the listed price. read more

DICK'S Sporting Goods - Marucci Rake club bat - Outdoor Gear Near Me - Roseville, California

Ordered a ping pong table for pick up, then decided to cancel and purchase elsewhere. Three weeks later the Roseville, ca manager decided to label the cancelled order as picked up and charged my bank account $865 without my permission. Dont use them! read more

Very nice store on the inside, prices are on the high side " gatorade plastic bottles for $20" but they do have a big selection. I came in looking for children soccer cleats, they have a pretty big selection as well as all the accessories that you can think of. Plenty of parking outside with easy access. read more

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I went in to purchase two kids bikes and worked with Mark. He was helpful and knew so much about the bikes! Excellent 5 star service! read more

DICK'S Sporting Goods - Mark helping with the bikes! Safety first! - Outdoor Gear Near Me - Roseville, California

This is my sons favorite store. He's 10 years old and he's into sports. This is the place where he goes all of the stuff he needs. He loves going and checking out the new bats he loves that he could actually try them out at the store. This store has a lot of options also for nice tennis shoes they have so many brands and very stylish shoes . When we walk in everybody is very nice and helpful. They greet you every single time you walk into the store. The store is very clean and organize . Last time I went, I had a few employees. Ask me if everything was OK if I was finding everything I needed. Like I said, they're very helpful. I went with my son to buy some stuff for his baseball but, I ended up finding my Stanley cup that I've been looking for and they have been sold out everywhere. I got lucky to find one the last Stanley Cup at this location that is a 40 ounce Stanley Cup. Let's just say mommy was happy!! Lol Overall this store is super big you can find anything from camping to sports stuff, cute work out outfits and shoes !! Everyone is super friendly I definitely recommend! read more

DICK'S Sporting Goods - Only 20oz - Outdoor Gear Near Me - Roseville, California

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Came to the store to buy some softball stuff for my daughter and niece. Grabbed a bat some shoes, store was full but we made it through the store with ease. Once at the register I noticed the shoes I got were not the ones I asked for, then Issac asked the back to get the correct shoes. We waited, while we waited we went to ring the rest of the stuff unfortunately the bat we got was a demo. At this point Frank called manager Joe to come assist, it seemed to be a little hurdle after hurdle with that bat. Eventually after an hour of waiting and ordering online we got it figured out. Big Joe, Frank, Alex, and Chris all came together to help us leave with a smile on our face. MY SHOES NEVER GOT THERR AFTER AN HOUR OF WAITING. So Alex took care of us and ordered online. Thank you for your service except the shoe department that left me waiting over an hour -_- 5/5 for the from customer service. Thanks guys. frank your the man read more

I'm sad this is the only Dicks near me. The customer service here is horrible. Everytime I've come, I've been there over an hour because I had to wait to get service in the shoe section. All their employees are not attentive at all, especially Victoria. She was so rude, when I walked up to her for a size, she said hold on super rudely. She was doing nothing but standing there. I hate this Dicks, they need to hire employees that are more attentive to their customers. read more

Came in today looking at kayaks. The guy in the section of the store (didn't get his name unfortunately) was very helpful and willing to answer my questions. I actually would have considered purchasing one today, but sadly they don't do deliveries in-store for kayaks. :( I will be back if and when I am in the area! Thank you! read more

Carli was amazing. Helped us with some baseballs and softballs today. Super knowledgable and friendly! All the staff was nice but Carli went out of her way to help my daughter and I. We will be back for sure!!! Thank you Dicks and shout out to Carli!! read more

My Dad recently bought me a Mountain Bike from this location, the people there were so kind and gave us great service, many thanks!

Really nice kid named Warren helped me out. Super polite, super attentive and he actually gave me some good suggestions on a gift for my husband. He noticed right away that I was a little lost on where to go in the store and he quickly came to my assistance. The selection and variety was great. I told him exactly what color combo, etc. that I needed and it was in stock and in the size I needed. I usually hate going into stores and dealing with the whole chaos of searching for things and I was in and out of there in less than 10 minutes. Thanks, Warren! read more

Though I made no purchase because the gym bags are expensive the employees are very helpful.

DICK'S sporting goods is the type of place where you can find anything for any sport, which is nice! I love it when we need something at the last minute. For a game or sporting event in general, we know that there is a place that is clean, friendly, and generally priced evenly with the competition so that we can get what we need. They have a large variety of gear from a large variety of companies. They surely lean more on Nike and Addidas, but they are also the main competitors for one another. Nevertheless. There is something about this particular DICKS that I have noticed recently. Living in Roseville, I have noticed an uptick in criminal activity within this facility. It could be the entire shopping row/area, or it could be the retail theft uptick. But there have been a couple of times when I am coming in or in the area, and I hear about somebody or a group of people shoplifting from this store. So at this point, when you walk in, there are anywhere from 5-10 employees waiting at the entrance. It's almost like walking into a club; they are all bouncers. Nevertheless, it doesn't appear to stop shoplifting since we regularly see it on the news. I am not sure what can be done to make this a safer location, but I highly recommend that if you need to do your shopping, you get it done when the sun is still out here; with the increase in theft, you can't ever be too safe. read more

Nice customer service. They were helpful with my son and getting the right football gear.

I bought a pair of Hoka and had the worst customer service experience with one employee at the shoes section. The girl acted like I was bothering her when I came up with her to ask questions, as if her job is not to help answer customer's questions. I asked her to get me a pair of shoes from the back and after a while I asked a different employee for a different pair of shoes, somehow the second employee came out at the same time with her. These interaction were absolutely unprofessional and made me feel uncomfortable. Other employees' enthusiasm greatly contrasted her indifference and arrogance. read more

Terrible return policy. We will NEVER shop here again. Husband got a sweatshirt that he did not like it. Had tags on but we didn't have receipt. They would not exchange9 or refund even at lowest price. So archaic. read more

Caleb in the bike section was an awesome help to us. He helped us get the bike we wanted, added air to the tires, put on the water bottle holder, helped us get the front wheel off AND loaded it into our car for us. I'm not one to write reviews, but Caleb was so sweet & helpful so he deserves to get a shout out :) read more

A couple of weeks ago I ordered a pair of cleats for my daughter. They arrived the night before a tournament but had the sensor still attached. The only other pair I had for her to play in were literally broken and she duct taped them to try and push through the day. We were set to arrive at the field early in the morning right before stores opene any I arrived at the tournament and called the nearest dicks to see what I could do to get the sensor off before the first game which was set to start in less than an hour. I spoke with the manager joe who without hesitation asked for the address I was at and proceeded to head over. He arrived about 20 minutes later and removed the sensor! Talk about service! He even gave me a gift card. Posted pics are her busted cleats and the new ones. This manager went above and beyond to help us out. Thanks to manager big joe! read more

DICK'S Sporting Goods - Broken cleats - Outdoor Gear Near Me - Roseville, California

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Thank you so much Ethan for all your help and kindness. I had my kiddo pick out some new shoes for the summer and Ethan was more than happy to help my kiddo get the correct sizing and find something my son loved. He really knows what he's talking about, which was pretty cool! read more

I love sporting good stores​ and miss the ones from yesteryear that carried anything & everything​ related to almost any sport that you could think of. Dick's Sporting Goods stores has brought back that let's play sports again excitement! This was my first time at this location, and I was excited to see what this location literally had in store. The store is a fairly​ decent size, but lacks in on the floor customer service. When I finally found someone that worked there, and asked her a question about stock on the floor, her response was to point towards another part of the floor and essentially she told me to go look. I wandered through the store looking at the various items, and found that they have a nice variety, and a little bit of everything. I have been in some of their other stores that are larger and definitely carry a wider variety of product. Make sure that if you show up here that you download their phone app. It's always great to cash in on various rewards and instant savings. I found a few bargains after much searching, and was pleased not only with my purchase, but the items have really held up under numerous washings. They have a fairly in-depth online site that you may find more bargains and variety. Dicks sporting good store is the new "it "sporting good store, and definitely worth the effort when looking for items to meet your sporting needs read more

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Went in to get a mountain bike and they are awesome! They even put on the extra items I purchased.

Nearly a month ago I stopped at Dick I was in need for a new pair of base layers & booties for my dawn hours spent on my crotch raft In the fluids of earth. Now, I don't consider myself remotely identical to the definition of "slender" in the slightest, so I was in need of Dick assistance. I needed Dick to guide me towards the utmost snug skin suit, one that would leave me without wetness, entirely congenial. When I reached Dick, I approached cautiously as my exterior shell of blubber sent anxiety spiraling down my gullet. I was nervous towards Dick. Dick assured me that all people, of all sizes, shapes, age; they too can be outfitted for a body sheathing tailored like luxury. Hammering ecstasy unfurled from my exuberant chest. I chose wisely and tactfully, wool blend & elastic nylon. At the time, I was tickled by Dick & the assistance I was given. Before relinquishing my carp, I decided to test the water tuxedo, and let me inform you. Dick did not disappoint. So here's to Dick, steered me towards betterment of my mornings. When I row off into puddles in my flesh jacket, promptly placed in my groin buoy, I am confined within a complete state of erection & bliss. Thank you Dick, Best regards, Your friend, JC read more

Wide selection of HOKA shoes however, we were told they were out of stock of every pair we wanted to try on. Got home and checked online and the website said this location had 4 pairs in our size. Hmmm The shoes in the boxes they brought out for us to try on (different brand) did not match the label of the box. Dicks should keep a better eye on their employees to prevent loss. read more

They have good prices. A pretty good selection. I do like this place more than Big 5 sporting goods. They had a lot of stuff for Golf which was cool. The customer service here was good as well. Everyone was nice and on top of things. Would recommend. read more

This is now the 3rd negative experience I've had here. I used to be a big fan of DSG but now I go because there's nowhere else to get sporting goods, not because I want to. I buy lots of basketballs. The cashier at checkout asked me if I'd like to get insurance for these approx $35 basketballs for $3.99 each. He said just text this receipt to this number and as long as it's within a year, you can get a new ball for free and then put $3,99 insurance on the replacement ball. You'll never have to pay full price for a ball again. The reason to return could even be that the grip is worn. Sounded like a great idea. Well, the insurance company asurion just rejected my claims for the grip being worn after one and half months of use. Thanks DSG. read more

My son is in all stars and his old bat had a dent in it that disqualified the bat he was using. We just got done with a game headed to Tahoe and we wanted to pick up a bat with no research because when we got back there was another game. We found Alex at dicks sporting goods and he is a true asset to the store. He knew exactly what sizes he should be using from experience and had my son pick out three bats. He hit a few balls with each bat and their machine tells them approximate distance, ball speed, and a bunch of other stuff. In and out in like thirty minutes. He got two killer hits in his next game and we made it in time to Tahoe. Great experience thank you! read more

DICK'S Sporting Goods - My son swinging a bat to test them out. This was the easiest buy ever. - Outdoor Gear Near Me - Roseville, California

What can I say about Dick's. They always welcome me when I walk in. Some recognize me because I'm always there seeing what new Stanley's are in stock. The staff is always helpful and some chit chat with me while I'm shopping, giving me all of the new info I need for my next purchase. Thanks Dick's. read more

Very unhelpful and unpleasant associates. The ones we've encountered definitely do not go out of their way to help you in any way. They were also curt and unpleasant. read more