Staff was nice. Came to return something and the person made it quick and easy. Tidy facility.read more

Horrible customer service!!!! Lies!!! They make…read moreappointments with you that they do not honor and when you call it takes forever to speak to a person and then they tell you more lies. I have so far lost 2 days of work and a doctor's appointment due to optimum's lies.

I had an amazing experience at this Verizon store! I came in looking to switch from T-Mobile and…read moreget a new phone, and Ace and Justin made the entire process seamless. They were incredibly knowledgeable, patient, and took the time to explain everything in a way that was easy to understand. They answered all of my questions, made sure I got the best option for my needs, and made the whole experience stress-free. If you're thinking about switching carriers or upgrading your phone, I highly recommend asking for Ace and Justin. They even helped me switch over from Optimum to Fios. Outstanding customer service from start to finish!

They were supposed to have an iphone, already in stock, available for me the same day. RUSH…read moreservice. I ordered online at 10am. Still said... PENDING ORDER at 6pm! Nobody answers the phones when the main Verizon service called on my behalf. AVOID THIS VERIZON for your own sanity.

I originally got my service and three phones at this location and I must say their service has been…read moreamazing, Whenever I have an issue with any of the phones I drive there and always get help with a smile and a thank you for being a customer, this is all you expect from a carrier, but the guys at this store in Ossining are a great group of young folks who know their business, so thank you for your help, so happy I left AT&T After 23 years Thank you

Very frustrating experience. After spending two hours in the store, we were put on a plan that more…read morethan doubled in price after just one month. T-Mobile continued charging us the higher amount and demanded payment even after we canceled. Very disappointing. SCAM! BEWARE!!!

Went in for a SIM card and could not get help. All the rep said was these SIM cards don't work…read morewith your iPhone. No attempt to call customer service or seek a solution. Sent me off to another store.

the attwntion its very good, help me with everithing, crante and email for me, explain me plans,read more

This boost mobile has 2 horrible employees. The lady's that work there do a horrible messing up my…read morephone 3 times. The guy that's in charge of the place is amazing. I for now on only play my bills in person with him. I had one experience with the lady that works there named Diana, who is horrible, knows nothing about the company, isn't helpful at all, messed up my phone bill 3 times

Best little verizon wireless store. Personalized service from Tom and his staff can't be beat. If…read moreyou're local, and have a family plan, it's like having your own mobile phone concierge.

From the owner: Verizon Wireless Authorized Retailer. We sell Verizon…read moreWireless related plan and products. Iphone, Androids (Galaxy, Droids, LG G3,) Apple Ipads, Android Tablets, Cell Accessories. Contact Transfer.

I walked into this store with my girlfriend to get her a new phone, and combine our accounts…read more Simple enough right? 2.5 hours after walking in, our accounts were duplicated and all messed up (still dealing with this a month later) and no phone. 5 or 6 other people walked in during this time with different issues... the guy behind the counter wasn't able to help a single one of them! Lots of "yeah... I can't access that" and "you have to call customer service for that." I'm telling you please don't go here, go to a real retailer (this location is just an "authorized dealer.")

Do not go here. It's a franchisee, not a real AT&T store. They tried to pull a bait and switch on…read moreme.

Ronny is great and helped us select the right phones and the right plans. He even helped us upgrade…read morewhile actually reducing our bill.

worst store I have ever been too. I changed from verizon to att&t. part of the change involved…read moretrading in my old phones to get two new. this store lost my phones on their own store. by the time they found my phones the promotiom expired. as far as I am concerned this store stole $2k from me and they refuse to help. I am in the process of reporting them to the better business bureau, as well as formal complaints to AT&T corporate. worst customer service ever!!!!!!

Edgar contacted me the same day. he replaced my cracked…read morephone screen in his vehicle, right in my driveway. Very convenient. Very reliable, courteous and professional. i would highly recommend Roaming Repairs.

My sons iPad screen was completely shattered. I found Roaming Repairs on Yelp and they had some…read moreexcellent reviews. I was in touch with Edgar and his response was almost immediate. He gave me a very competitive quote and explained the service to be done. He met me locally and was able to pick up my device, fixed and returned within hours. I was very pleased with his professionalism and honesty. I highly recommend him for a plethora of broken screen devices or even other tech issues you may be having with your devices. He is the right man for the job and I will be definitely be using his services if need be moving forward.

I have been to this Verizon store several times over the past month and I've had the opportunity…read more to work with all three gentlemen, Mike, Nick and Nick. Each time they provided me with exceptional service. They were patient and understanding with all of my questions and "issues". They did everything they could to find the best solution for me. I'm so happy they are so local and will most definitely be returning to Chappaqua for all of my phone and Verizon needs. They were also very conscious of Covid guidelines and wore masks at all times. The store also had multiple hand sanitizing stations. Thank you guys!!

Watch these guys like a hawk. Added serval streaming subscriptions to my account without…read morepermission. I'm sure there is pressure from corporate so half the blame goes there. Took me several hours to get it corrected and credited back.