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Boostmobile

5.0 (1 review)
Closed 10:00 am - 6:00 pm

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9 years ago

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Optimum

Optimum

3.0(4 reviews)
1.2 mi

Horrible customer service!!!! Lies!!! They make…read moreappointments with you that they do not honor and when you call it takes forever to speak to a person and then they tell you more lies. I have so far lost 2 days of work and a doctor's appointment due to optimum's lies.

If I could give zero stars I would. Optimum convinced us to install fiber in the house but the…read moreinstallers totally botched the installation . Rather than going through the basement and hooking up to the modem in the kitchen, they ran black wires on the outside of the house, up around the door frame and into the house and significantly damaged my house by drilling 30 holes into the clapboard. They can back and redid the installation the right way, but I had to have a painter come to repair the holes and paint the clapboard. It cost me $300 for this. I was told I would be reimbursed for this and have called numerous times. I get the run around. I've called many times, spoke to all different people and have been told that "the installer who did the botched installation will have to pay me out of his own pocket" -- meaning the technicians who come to your house do not work for Optimum but are subcontracted out by some other comany. I did not know this. But no one will tell me the name of the technician who came or how to get in touch with him. They continue to skirt this issue and I have not been reimbursed for damage they did to my house.

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Optimum
Optimum
Optimum

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Verizon

Verizon

2.0(5 reviews)
1.2 mi
Available by appointment
Shipping

They were supposed to have an iphone, already in stock, available for me the same day. RUSH…read moreservice. I ordered online at 10am. Still said... PENDING ORDER at 6pm! Nobody answers the phones when the main Verizon service called on my behalf. AVOID THIS VERIZON for your own sanity.

We would scream but there's no one else to hear us. India the manager and yes I'm telling you her…read morename treated us terribly today. Apparently if you're on friends and family and you trade in your old phone for a new phone they want nothing to do with it because they did not make their commission. I didn't know any of that I'm not in charge of the friends and family account. I had an appointment which I tried to confirm but was unable to because Verizon's robots are not up to par. I had an awful experience and my husband got so angry that he had to wait outside the store. His blood pressure has been high, mine too, and to be treated like this by a massive company that has absolutely no sense of responsibility to their customers is disgusting. It's unfettered capitalism without any consequences whatsoever. If you're really not an authorized Verizon store then say that. Apple also lies and lies and lies and lies. They lie to me for decades telling me my phone couldn't be hacked but I didn't really believe it because I know who Edward Snowden is. He was a whistleblower who turned all his information about how the government is spying on all of us to a well respected journalist. He didn't sell his information to China or Russia. Whistleblower always get it in a bad way. So please never order a new phone from Verizon online. Go to the store yourself because they have plenty of phones there. It's not our fault that they can't explain anything and want nothing to do with any customer because they lost their commission. By the way we spent an extra $300 Plus buying chargers and all the little extras one needs for a new phone. Absolute torture.

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Boostmobile - mobilephones - Updated May 2026

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