Service is pretty mediocre, if not bad they have two employees and have I have had to wait almost…read moreall the times I've been here the employees are fine they make it seem as if they don't wanna work there but, overall it's a fine place nothing special, don't go out of your way to go here

I lost a corporate phone and went to the store for help activating and restoring my data. David V…read moreand TJ could not have been nicer and they helped me beyond all my expectations- great customer service!

I rarely write reviews, but I had to take a moment to shout out Edwin at Verizon for being an…read moreabsolute rockstar. From the second I walked in, he treated me like I was the most important person in the world. Not only was he incredibly knowledgeable about every product and service, but he also took the time to explain things clearly, patiently, and with genuine care. Edwin didn't just solve my issue--he went above and beyond to make sure I walked out with the best possible setup for my needs. He anticipated questions before I even asked them, found ways to save me money, and made the entire process completely stress-free. Honestly, I felt like I was being helped by a friend who just happened to be a tech genius. If Verizon had a Hall of Fame, Edwin would already have a plaque. If you're ever at Verizon and lucky enough to get him, just know you're in the BEST hands. This guy is next-level amazing.

Went in to upgrade my iPhone, Thomas was wonderful and helped me throughout the entire process, he…read moreeven transferred all my data

Excellent. I came…read morehere specifically for Matt, who had helped me in another location - and of course it was another great experience at a Verizon location. On this day it was adding a line and finally upgrading my "old" phone. This was in May, so I'm a little late posting this review. As usual, Matt was great and was a tremendous help. This location is a little farther from me, but totally worth it. Inside was clean, organized, and neat. They had the accessories I needed as well. Parking is in the rear - there are doors in the front and back for convenience. Overall another great experience with Verizon and in large part thanks to Matt M. I'm quite certain I'll be back.

I would give this store negative stars if it was an option. During my visit everything seemed good,…read morewith apparently knowledgeable and attentive staff. But then problems started to arise. I was promised that a device that was not in stock would be mailed to me, then found out that was not the case. I had to have someone go to the store for me because I couldn't make it. Of course, when I started getting my bills I noticed moreproblems. My charges were not close to the amount I was promised. I contacted Sandeep to help out, and he was initially responsive and said he would straighten it out, but after he "straightened it out" my bills did not reduce AND I was charged a one-time fee of hundreds of dollars on top of not getting the discounted rate I was promised because he removedd my promotions (he said he had to remove the "wrong" promotions to get me the correct ones, but Verizon advised me that I just lost one promotion and my monthly bill would be the same inflated amount. The whole thing was 100% a scam and I will certainly never do business with this store again and recommend that no one go here.

I had an amazing experience at this Verizon store! I came in looking to switch from T-Mobile and…read moreget a new phone, and Ace and Justin made the entire process seamless. They were incredibly knowledgeable, patient, and took the time to explain everything in a way that was easy to understand. They answered all of my questions, made sure I got the best option for my needs, and made the whole experience stress-free. If you're thinking about switching carriers or upgrading your phone, I highly recommend asking for Ace and Justin. They even helped me switch over from Optimum to Fios. Outstanding customer service from start to finish!

They were supposed to have an iphone, already in stock, available for me the same day. RUSH…read moreservice. I ordered online at 10am. Still said... PENDING ORDER at 6pm! Nobody answers the phones when the main Verizon service called on my behalf. AVOID THIS VERIZON for your own sanity.

I went in to get a 30 day prepay plan with T-Satellite for 30 days to see if I liked the coverage…read moreand service in anticipation of switching service for multiole phones and watches to T-Mobile. The person helping me took a random store phone call and just kept on helping the caller as if I did not exist. I waited for a bit, but the store guy just kept on with the random caller who had all kinds of technical questions. I waved to the store rep and he just said "Sorry" and kept on chatting helping the random caller. Sorry for sure at this location.

Solves problems, The tech was polite and effective. We did not have to wait. Showed me something I…read morecould do myself next time the problem occurs.

They are very good at their work and repairs are done quickly. Great store. I have always felt…read moretheir work was excellent and never had an issue with the computer repairs they have done. And they are very fairly priced.

As you can see from all the previous reviews this place is truly fantastic has the best customer…read moreservices around. The women who own and run the shop are great with all levels of tech knowledge. I would even send my dad to them for computer help (he still has an AOL account) They have fixed two broken phones for me and I use their phone shields (tempered glass) for all my devices. They guarantee them. I highly recommend visiting them before bringing your device to Apple it Verizon.

I highly recommend this phone fixing company! They fixed my phone quickly and efficiently. The…read morestaff was friendly and knowledgeable. If you need your phone fixed, this is the place to go!

The team here was super helpful. They were able to fix a switch that was broken when no other tech…read morerepair would look at it! Everything is working now and I'm happy i don't need a replacement.

I replaced a battery for the iPhone e 14 and the service was good and quick. Took about 3 hours. I…read morewent home and went back to pick up.

Newly opened phone repair shop , great customer service with speedy repairs. I'm happy to have…read morefound them. Supporting the local business

I took my iphone in for a simple 30-minute battery change. It left the store four days later…read moreruined. Neither the store personnel or management made any attempt during the four days to provide me with a single update - it was entirely on me to keep checking back and when I did I got either confusion or excuses. I finally gave up on these guys and asked for my phone back. No apologies or explanations were ever offered. I got my $30 repair fee returned but that doesn't begin to cover $700 it will now cost me to replace the phone. I took the damaged iphone to Apple and they think the RepairXpert technician damaged the logic board, most likely because he was ungrounded when he changed the battery. I wanted to like this shop because of the reasonable prices but incompetent work is no bargain at any price. Non-existent customer communications are also a big concern. Buyer beware.