Radio Shack is AWFUL. I went to the Thornwood location to look at laptops. I found a decent one on clearance but didn't have enough money with me. They offer a "financing option" called "SMART PAY". When my application was finalized the total amount was nearly double the cost of the laptop. The sales people were just as shocked as I was. They tried a couple of times and result was the same. They called a manager at another store to make sure they were doing it right. Both sales people admitted to having sub par training and not really understanding the process. Both were very helpful, tried very hard and I'm not blaming them. One even called the district manager to help out (no answer).
I called Smart Pay division myself and was told that the numbers were correct. I said it was a rip off and totally disgusting, but they didn't seem to care.
Radio Shack is taking advantage of customers who can't afford to pay up front. What a disgrace. read more