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    2 years ago

    Shanica was awesome Ossining store She installed a new SIM card and I get phone service now I will go back to that store

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    Verizon

    Verizon

    (5 reviews)

    They were supposed to have an iphone, already in stock, available for me the same day. RUSH…read moreservice. I ordered online at 10am. Still said... PENDING ORDER at 6pm! Nobody answers the phones when the main Verizon service called on my behalf. AVOID THIS VERIZON for your own sanity.

    We would scream but there's no one else to hear us. India the manager and yes I'm telling you her…read morename treated us terribly today. Apparently if you're on friends and family and you trade in your old phone for a new phone they want nothing to do with it because they did not make their commission. I didn't know any of that I'm not in charge of the friends and family account. I had an appointment which I tried to confirm but was unable to because Verizon's robots are not up to par. I had an awful experience and my husband got so angry that he had to wait outside the store. His blood pressure has been high, mine too, and to be treated like this by a massive company that has absolutely no sense of responsibility to their customers is disgusting. It's unfettered capitalism without any consequences whatsoever. If you're really not an authorized Verizon store then say that. Apple also lies and lies and lies and lies. They lie to me for decades telling me my phone couldn't be hacked but I didn't really believe it because I know who Edward Snowden is. He was a whistleblower who turned all his information about how the government is spying on all of us to a well respected journalist. He didn't sell his information to China or Russia. Whistleblower always get it in a bad way. So please never order a new phone from Verizon online. Go to the store yourself because they have plenty of phones there. It's not our fault that they can't explain anything and want nothing to do with any customer because they lost their commission. By the way we spent an extra $300 Plus buying chargers and all the little extras one needs for a new phone. Absolute torture.

    Optimum - mobilephones - Updated May 2026

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