Horrible horrible horrible. I went into their store to purchase gaskets for a glass shower and…read moreexplained the exact piece that I was looking for. The owner dismissed me and said, "why don't you take a picture or video and email it to me". I explained to him that I know the exact piece and size and just need to know if they have it in stock. He then handed me off to his associate for further help. The associate got me what I needed and I paid. As I was paying I asked the owner a question about recommended assembly technique and he looks up at me and rudely says "listen, I have a crap load of work to do. I don't have time for this". The phone then rings and he answers it and was sweet as pie to the lady on the phone. He then started discussing politics and how much he doesn't like the "other side of the aisle". Holy unprofessional. Would never go back to there.

Great to deal with, top class work! Always willing to accommodate in any way possible.read more

I went to WPG and spoke with Nick Papadakos. I was very impressed. He was so nice! The mirror on…read morethe back wall of my dining room hutch broke along with one of the four glass doors. Brought the door to WPG, and the very next day I had a new door at a very reasonable price. Then they sent a gentleman named Anell over to fix the mirror. What a nice and experienced man! He was polite, friendly and knew what he was doing. In about an hour and a half my hutch had a new mirror, and he even polished it for me! I cannot say enough good things about the experiences I've had with this company. I would HIGHLY recommend them! Thank you White Plains Glass and Mirror!

Stay away from this company. I had a window in my bedroom break that was two paned glass, so my…read morewindow had to be custom ordered. I was told it would take 7-10 business days to come in. It took almost 4 weeks from the day I paid half of the window, and now I am having problems with them coming to install it because of rainy weather. They are very inflexible and do not seem to care of the customers circumstances (we have our house on the market so it needed to be fixed ASAP). Find another glass company to work with.

I love this company. They come within a couple of days when I call them. They are efficient and…read morewell priced. I am pleased to be able to contact them with my garage door issues because I know they will always help. Good people!!!!!

My sister in law recommend them to me. She said they were happy with the work they did and that…read morethe price was reasonable. So I called them and left a message the evening the garage door opener broke. They came and fixed it the very next day! (needed new springs - one snapped). I couldn't be happier with the work they did and how quickly they fixed the problem. They even worked around my tight schedule. And the price was reasonable as my sister in law had said. Hopefully I don't need to, but if I had another problem with the garage door, I would not hesitate to call them.

Shout out to Steven and Danny for awesome deck work. Professional through and through. Have used…read moreFranzoso for over 20 yrs. for roofing, windows, sliding doors, deck...SEAMLESS!!!!!!!!

Dear Mark Franzoso of Franzoso Contracting; May 19, 2025…read moreBill and I would like to express our heartfelt appreciation of outstanding service ,professionalism, and communication of your company in the installation of our shutters today. Your company has consistently demonstrated excellence throughout the years of service you have provided to our home. (30 years). Your commitment is beyond words in customer satisfaction. I would like to specifically recognize the workers that were at our home today, Manny, and Stephen. They both treated our home with compassion, competence, and respect. Sincerely, Debbie and Bill Johnson

I have used Pella on three separate occasions for window replacement. Each time, service has been…read more was perfect. Our sales person Ralph, was extremely easy to work with. He was knowledgeable and made the process very smooth.

My wife and I were looking for a new front entry door for our house. Ralph Ruggiero and Alex Cook…read morewere extremely professional and spent quality time with us reviewing several styles, options, and colors through their modeling software and even allowed us to view the new entry door with two side lights and a transom with their AI tools. I would highly recommend Ralph and Alex to anyone looking to update and enhance their home as I was very impressed with their industry knowledge, humor, and intelligence allowed us which allowed us to make a very important decision on our home.

The seal on my windows had deteriorated and the windows had become foggy and no longer transparent…read more I found Marco on-line to replace the glass in my window frames. I really lucked out with Marco for so many reasons. He was very professional in the way he went about his business. He was responsive to questions, he came to the house on time to provide an estimate, and he gave a reasonable time frame for when he could complete the work. When he came over to replace the windows, he was thoughtful about preparing the work area by covering the floors to minimize mess. Marco was efficient in execution without compromising quality. The workmanship was outstanding and the cost was within my budget. I am really glad to have found Marco (Brother's Glass Design) and highly recommend him & his company. Vaneet

Wonderful Service!! We discussed the project over the phone and scheduled appointment for…read morefollowing day. They were prompt and very professional, provided the cost (which was within our over the phone approximate estimate) and proceeded to remove wall mirrors. What I anticipate could take at least 1/2 day, was completed in 90 minutes. I highly recommend Brother's Glass Design. Rose S

If you're looking for someone who actually cares about the quality of their work and treats you…read morefairly, Tony at Westchester Window is your guy. From start to finish, working with Tony was an absolute pleasure. He's honest, straightforward, and doesn't try to upsell you or play games with pricing. What he quoted is what he stuck to--and the price was more than fair for the level of craftsmanship he delivers. The work itself? Stupendous. You don't always expect contractors to be this detail-oriented, but Tony went above and beyond. Every window was installed with care, precision, and pride. It's clear he treats every home like it's his own. In a world where it's hard to find people you can trust for home improvement, Tony is a rare find. Fair, reliable, and incredibly skilled. I wouldn't hesitate to recommend Westchester Window to anyone--this is exactly the kind of business you hope to work with.

Westchester Window in Thornwood, NY provided an exceptional experience from start to finish. This…read moreis actually the second time I've used them, and once again they were excellent. Their no-hassle in-home consultation was thorough and informative--Tony and his team took the time to understand my goals, review options, and conduct a detailed inspection with precise measurements. The installation was outstanding. Tony and his crew worked quickly, efficiently, and with impressive craftsmanship. The quality of the materials, precision of the fit, and attention to detail truly show in the final result. They respected my home, worked cleanly and carefully, and made sure everything was spotless before they left. Since the installation, my home has been warm and toasty in the winter and cool and comfortable in the summer. My heating bill has even gone down thanks to the improved energy efficiency. The windows are easy to open, easy to clean, and include safety features that help secure my home--another huge plus. My new windows look beautiful and function perfectly. Thank you, Tony and the entire team, for a job exceptionally well done. I highly recommend Westchester Window!

Great service and experience. I had a special piece of…read moreGlass made for a Japanese coffee table that was 45 years old. They did a great job with replicating the piece. Great price and follow up. Thank you!

This company has given me a renewed view of the home improvement industry. They were excellent…read morefrom the first phone call to the last. I needed a new window (double glass) and when I called them they responded immediately. The installers were professional and quick...cleaned up the job site and did a great install. I would highly recommend them and will use them again for my shower doors. When a company actually does what they say they can... it's a rare and wonderful thing! I am looking forward to working with them again. Thank you to George, Danielle, Gary and Chris!