I originally got my service and three phones at this location and I must say their service has been…read moreamazing, Whenever I have an issue with any of the phones I drive there and always get help with a smile and a thank you for being a customer, this is all you expect from a carrier, but the guys at this store in Ossining are a great group of young folks who know their business, so thank you for your help, so happy I left AT&T After 23 years Thank you

Very frustrating experience. After spending two hours in the store, we were put on a plan that more…read morethan doubled in price after just one month. T-Mobile continued charging us the higher amount and demanded payment even after we canceled. Very disappointing. SCAM! BEWARE!!!

Ronny is great and helped us select the right phones and the right plans. He even helped us upgrade…read morewhile actually reducing our bill.

worst store I have ever been too. I changed from verizon to att&t. part of the change involved…read moretrading in my old phones to get two new. this store lost my phones on their own store. by the time they found my phones the promotiom expired. as far as I am concerned this store stole $2k from me and they refuse to help. I am in the process of reporting them to the better business bureau, as well as formal complaints to AT&T corporate. worst customer service ever!!!!!!

I had an amazing experience at this Verizon store! I came in looking to switch from T-Mobile and…read moreget a new phone, and Ace and Justin made the entire process seamless. They were incredibly knowledgeable, patient, and took the time to explain everything in a way that was easy to understand. They answered all of my questions, made sure I got the best option for my needs, and made the whole experience stress-free. If you're thinking about switching carriers or upgrading your phone, I highly recommend asking for Ace and Justin. They even helped me switch over from Optimum to Fios. Outstanding customer service from start to finish!

They were supposed to have an iphone, already in stock, available for me the same day. RUSH…read moreservice. I ordered online at 10am. Still said... PENDING ORDER at 6pm! Nobody answers the phones when the main Verizon service called on my behalf. AVOID THIS VERIZON for your own sanity.

Staff was nice. Came to return something and the person made it quick and easy. Tidy facility.read more

Horrible customer service!!!! Lies!!! They make…read moreappointments with you that they do not honor and when you call it takes forever to speak to a person and then they tell you more lies. I have so far lost 2 days of work and a doctor's appointment due to optimum's lies.

Best boost mobile or any other wireless phone shot in town, I will like to recommend this store a…read morelot,

Great service from Adrian. He walked me through my options and ended up saving me money on a family…read moreplan with a new line. Highly recommend this place, especially Adrian!

Gotta say, I had a great experience here. Gerard helped me, and he broke it down about everything…read more Lol, he answered questions I didn't even know I had. It was a great experience that I would recommend to anyone.