I signed up for service through work in a T-Mobile e-mail offer that everyone was jumping on so…read morewent with the crowd. T-Mobile customer service told me I had to go to a location for a new SIM card. They couldn't connect my new phone number to my phone automatically for some reason. Meanwhile they gave me a new phone number and have my banking information and everything. So I am now paying but can't use the phone. So I wanted to cancel. But I couldn't cancel because they had to verify it was me through the new phone number. So now I had to go to a location for either two reasons: for a new SIM card if I want service or to show my ID if I want to cancel. I spoke with the manager Kevin for literally an hour when I came in. Turns out my phone wasn't compatible because it's locked by Verizon from so many years back. I haven't had a cellphone up and running for years. So first he established that a new SIM card wouldn't work and next I was forced to opt out. He couldn't process the cancellation easily because customer service was slow and kept transferring him. Finally he processed it as a No Install or something. I had to call him back later (from my landline in case you are wondering) to verify it went through. Bottom line, this location helped when they weren't gaining anything. Now if I do ever get a new cellphone and service, I will definitely remember this location!

I needed a new phone. Saturday I purchased a new one. I received excellent service. The…read moreassociate was a real gentlemen. I am a senior & without me mentioning the sales associate got me a chair to sit in while I waited for him to switch phone info.. Best experience in a cell store usually going to a cell store is painful.

Kevin & Dennis, They were super knowledgeable, helpful and…read moregot my wife setup with a new iPhone 17promax. I look forward to going back next time I need something for our phones. Dan

Approximately a week ago I went to this Verizon location seeking help for my disabled iPhone 6 . I…read morewas terribly upset as all of my family pics were on this phone and the phone wasn't backed up . The battery was dead and the phone wouldn't hold a charge . The Verizon tech worked magic ! He kept reassuring me that he would get the phone on ! Suddenly the phone turned on and he was able to transfer everything from the iPhone 6 to my new iPhone 16 ! I can't say enough about all of the techs ! I give it a 5 star rating ! Thank you thank you guys ! Amazing !

Ed was great, gave me options, and repaired my phone quickly. Five stars. Highly recommendedread more

Ed was able to install my new SIM tray. He told me that the tool that came with the SIM was too…read moreshort, and wouldn't open the tray. Thanks.

Great service Had my…read moreiPhone 13 Pro Max microphone/lightning port changed/repaired in a timely matter (about an hr); offered to order the oem part (for this repair) but I was more than ok using the aftermarket part for this repair. Informed me that previous repair guy forgot to place certain screws and was nice enough to place new screws without asking . Very good pricing Drove from Passaic county to this location and will do it again if my phone needs another repair (knock on wood).

I stopped by iFix CP to get my camera lens repaired, and I couldn't be more impressed. The…read moretechnician was friendly, professional, and immediately knew what needed to be done. What really blew me away was the speed--my lens was fixed in less than 10 minutes! The whole process was smooth, no upselling or unnecessary hassle, just straightforward service. The repair quality was excellent, and my camera is working perfectly again. If you're looking for quick, reliable, and efficient tech repair, iFix CP is the place to go. Highly recommend for anyone who values both their time and their gear!

THEY APPROVED FRAUD!!!! Don't go here. Nor see a salerep named Brian M. I live 6hrs from this…read morelocation and they approved a fraud pickup!! Beyond ridiculous. And the fact that they didn't even care to check in with the account owner! We work very hard for our money for this to happen!!

I bought a new iPhone 11 in June, returning my older phone, getting a credit and paying the…read moredifference with my credit card. Since then, Verizon has charged me monthly for the credit for the old phone, as if Victra had never gave it to me. Two visits and two telephone calls with the manager, Ron, haven't solved the issue, his last answer being that he would submit the adjustment to higher ups for approval. When I protested that this was what he told a month ago, he got upset that I should be upset, in a tone that indicated he was doing me a great favor to do again what he should have done correctly the prior three times. Outrageous!

Visited Verizon in Closter which left a real sour taste so we did a search and discovered that…read morethere was a Verizon in OT. Matthew was really helpful especially as there were some hiccups on Verizon's side as I was transferring a new line, one of which took a bit of time. Its not really crowded as it's in a location where it's hard to see even driving by (we've drive by maybe hundreds of times without ever knowing there was a Verizon in OT). If you're coming from Closter or Demarest it's absolutely worth the 10-15 min drive here as you Miley won't have to wait and will get far superior and courteous service.

From the owner: Wireless World has been building quality relationships with its customers for over 10 years. From…read morewireless to home services, our expert sales staff can help make your Verizon needs easy!

Run away! Do NOT go here, even if it's free! Very shady. After getting my screen replaced, I…read morenoticed there were dead spots on my keyboard. I took it back and the guy replaced it with an entire new screen, explaining there was a defect with the initial replacement. Luckily, I was still in the mall when I noticed the issue. To this day, I still have issues where my touch screen stops working. I've gotten used to quickly pressing the power button off and on, for everything to work again. Fortunately, I don't use the responsive touch features, because those were messed up, too. I 100% regret going here to save a buck. I'll most likely end up going to Ubreakifix or even the Apple store, to have my phone re-fixed, thereby spending more money than if I had not tried to be cheap to begin with.

Excellent new owner. I had previously had my phone fixed here using a groupon. Immediately I could…read moresee that it wasn't a great job as the screen color was off but hey - it cost me $70 instead of $300 with Apple. Within a few weeks the screen began to flicker and steadily got worse. I went back to the store and spoke to Johnathan who advised he just took over the business. I explained the situation and he gave me his number and told me to come back during a weekday when he would be less busy and he would replace it. I reached out to him and came back 9 days later and he took my phone and replaced the screen within an hour for no extra charge. Considering I was not really HIS customer, the service provided out of his own pocket was exceptional! Thanks again Johnathan. I hope this review leads to a few more people using your services...

I went to pick up a new computer monitor and it was very fast and efficient and the staff were very…read morehelpful and I was in and out within five minutes. I would highly recommend curbside pick up especially during these times.

Hi, I'm reaching out regarding a very disappointing experience I had at your Yonkers store…read more I made it extremely clear--multiple times--that I wanted a 15-inch MacBook Air. Despite repeating this over and over, I was still given a 13-inch model. For a purchase of this level, that kind of mistake is unacceptable. On top of that, the atmosphere in the store was incredibly unprofessional. Employees were messing around, cursing, and behaving more like it was a frat party than a place of business. It was loud, distracting, and made it difficult to get any real help or feel confident in what I was being sold. This entire experience felt careless and disorganized, and as a result, my order was handled incorrectly. Then I called to complain, and the person hung up on me. Upper management needs to get into this store ASAP