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Dobbs Ferry, NY

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AT&T Store

3.3 (3 reviews)
Open • 10:00 am - 8:00 pm

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3 years ago

Helpful 3
Thanks 1
Love this 3
Oh no 0

7 years ago

I visited this store to upgrade my iPhone. The associates here were very friendly and helpful. Excellent customer service!

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

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People searched for Mobile Phones 1,765 times last month within 15 miles of this business.

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T-Mobile Authorized Retailer

T-Mobile Authorized Retailer

2.8(9 reviews)
5.1 mi
Virtual estimates
Shipping

I signed up for service through work in a T-Mobile e-mail offer that everyone was jumping on so…read morewent with the crowd. T-Mobile customer service told me I had to go to a location for a new SIM card. They couldn't connect my new phone number to my phone automatically for some reason. Meanwhile they gave me a new phone number and have my banking information and everything. So I am now paying but can't use the phone. So I wanted to cancel. But I couldn't cancel because they had to verify it was me through the new phone number. So now I had to go to a location for either two reasons: for a new SIM card if I want service or to show my ID if I want to cancel. I spoke with the manager Kevin for literally an hour when I came in. Turns out my phone wasn't compatible because it's locked by Verizon from so many years back. I haven't had a cellphone up and running for years. So first he established that a new SIM card wouldn't work and next I was forced to opt out. He couldn't process the cancellation easily because customer service was slow and kept transferring him. Finally he processed it as a No Install or something. I had to call him back later (from my landline in case you are wondering) to verify it went through. Bottom line, this location helped when they weren't gaining anything. Now if I do ever get a new cellphone and service, I will definitely remember this location!

I signed up with Tarrytown T-Mobile 10 years ago and I continue to receive great service both on my…read morephone and in person at the local store. Today my wife and I went for help with her phone, which was having difficulty. Kevin was our service man. He swapped out and put in a new sim card, checked and made adjustments on some of the apps, and returned my wife's phone in great working condition. Plus: no charge for this service. You just can't beat this service!

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T-Mobile Authorized Retailer
T-Mobile Authorized Retailer
T-Mobile Authorized Retailer

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Talk n' Fix

Talk n' Fix

3.3(11 reviews)
5.5 mi

Run away! Do NOT go here, even if it's free! Very shady. After getting my screen replaced, I…read morenoticed there were dead spots on my keyboard. I took it back and the guy replaced it with an entire new screen, explaining there was a defect with the initial replacement. Luckily, I was still in the mall when I noticed the issue. To this day, I still have issues where my touch screen stops working. I've gotten used to quickly pressing the power button off and on, for everything to work again. Fortunately, I don't use the responsive touch features, because those were messed up, too. I 100% regret going here to save a buck. I'll most likely end up going to Ubreakifix or even the Apple store, to have my phone re-fixed, thereby spending more money than if I had not tried to be cheap to begin with.

Excellent new owner. I had previously had my phone fixed here using a groupon. Immediately I could…read moresee that it wasn't a great job as the screen color was off but hey - it cost me $70 instead of $300 with Apple. Within a few weeks the screen began to flicker and steadily got worse. I went back to the store and spoke to Johnathan who advised he just took over the business. I explained the situation and he gave me his number and told me to come back during a weekday when he would be less busy and he would replace it. I reached out to him and came back 9 days later and he took my phone and replaced the screen within an hour for no extra charge. Considering I was not really HIS customer, the service provided out of his own pocket was exceptional! Thanks again Johnathan. I hope this review leads to a few more people using your services...

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Talk n' Fix
Talk n' Fix
Talk n' Fix

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AT&T Store - mobilephones - Updated October 2026

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