The customer service in this Steve Madden is nothing short of excellent. I walked in the day after Christmas, and was shocked at how much attention and care I was treated with. I had just bought a dress in another part of the mall, and was on the hunt for the perfect matching shoes.
Ruth Anne and Margarita were extremely helpful. I layed out my outfit, and together we found four different pairs of heels that matched perfectly, and eventually narrowed it down to the best pair. I don't know what I would've done without their help, as my boyfriend's; "They all look good." was going to make me have an emotional breakdown.
All in all, the outfit came out perfect, and I ended up buying another pair of shoes, because they had a Buy 1 get the 2nd pair 70% off. Although I probably spent about an hour in this store, it was a great experience, and I left with everything I needed, and some. ;-) read more