I had to write a review about the manager "Eric" at Nanuet store. What amazing customer service. He greeted me warmly when I first walked in. The he asked how he could help. I was there to pick up an on line order. He walked me to the back of store ,retrieved my package scanned it and I was done. In and out no problem. What a wonderful personality Eric has!!! read more

One interaction with Destiny in this Kohl's Sephora is enough to never want to return to this location. I didn't think buying two gift cards of the same amount when there was zero line was a big ask but phewwww you would think it was running a marathon with her unnecessary sass and passive aggressiveness comments. If you don't want to work here, just quit, don't ruin the shopping experience of your guests. read more

Tried to do an even exchange in another size but was unable to because shipping put the other shoe's packing list in the box. Had to get a refund, no shoes in my size and lost $10 in Kohl's cash. This store should just shut down and do everything on line because his store does everything possible to lose business. read more

Kohl's - Company policy is insane. Lose/lose. - Men's Clothing Near Me - NANUET, New York

Dear Kohls of Nanuet please get rid of your curbside pick up feature. Half your parking lot is taken up by these worthless spots which do nothing but inconvenience shoppers who have a grasp on societies common courtesies. So Kohls is pretty much reserving premium spots for the upstanding citizens of Rockland who feel slightest bit of structure that comes from an honor system is just put in place by the man trying to hold them down. But for those interested... this is a great place to scope out a ton of different out of state license plates. Its amazing to see that people travel all the way from the Carolinas, Virginia and even as far as Texas to visit Kohls of Nanuet. read more

Ah Kohls! This one is a huge difference from my local kohls. Bigger and had more of a selection of stuff. Went here with my mom and my aunt because my aunt needed some more tops and clothes. We found things that we were looking for. Tho it does seem that Kohls sells less stuff than it used to, at least as far as clothes go. Anyways, found a nice top in the juniors section. Went to the fitting room to try things on- all the fiting rooms were a mess! Again, because this is still post covid times, there should be someone trying to check them and making sure other customers don't have to touch what others have tried on at least without knowing. The shirt fit, and i used a coupon that i got for amazon returns at my local kohls. read more

The online pickup is supposed to make shopping easier but it did just the opposite they have two lanes in customer service but you have to wait for the customer service line before you can be seen. They two lines were treated like one. I would have rather paid for shipping. read more

Went here to do an Amazon return. The person who helped me was polite and efficient and it was very easy. Except that her manager was going from one of her team to another, shouting insults and chastizements at them like a fricking lunatic. Nobody should ever treat anyone like that. The nice underling helping me out saw my shock and said quietly, "She's always like this." Her coworker chimed in, "If I quit, it will be because of her." Flaming bitch on wheels. I was embarrassed for this store, to have a manager acting so inappropriate in front of customers. The woman is likely mentally ill. She should not be in a position of authority, and she should not be allowed anywhere near customers. What an awful, dysfunctional place. read more

Came here to buy some stuff for the house. They have great selections, I found some nice bath towels for an affordable price.

Horrible signage. Sign at th front said Amazon return. But it is actually all the way in the back. Horrible cashier Was ruled to elderly ppl in line. Huffing and puffing while she tried to Pay. Other cashier held long mindless conversation with customer while we all stood inline. Never coming back here read more

This store is a mess! 14 people on line and only 2 registers were open, they called for help to open up another one and nobody responded. I put the things down and left, others did the same. Customer service is a lost art in this store, time to move on. read more

Boring staples and limited selection despite the convenient location. Staff are pleasant when not overworked but the interminably long check out line process reminds me of the unpleasant cattle herding process at Trader Joe's Manhattan without the benefit of $3 Chuck. read more

So, Kohls has this thing where if you order online, the items can come from a store that's closer than a distribution center. Well I ordered lipsticks where the tracking number said it came from this store. I was really disappointed and grossed out by what I received from the beauty department here. The lipsticks all looked like they had been opened and possibly used. Some were even put back in the box upside down! This is a health hazard and sanitary issue. Maybe management needs to make sure this beauty department isn't putting used returns back on the sales floor so they don't get shipped to customers. I was able to do an even exchange for only two of the colors at my local Kohls. I will have to order online again and then return the rest of the lipsticks from this shipment because I don't trust that they weren't used. read more

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Sorry I need to update. We just dont shop at Kohls nearly as much as we use to ever since the coupons stopped working with some brands, you know who, Nike, adidas etc. I do understand that this restriction is coming from the vendors themselves but Kohls need to negotiate better. Being able to use those coupons on Nike was what SET them apart in a good business way/model from other retailers. I read an article recently saying how Kohls is struggling, way behind Macys and Nordstrom and I wanted to share my view in case someone important sees this, which are all my fellow yelpers! read more

I like Kohl's because of the bargain and great deals I can get. But the staff at this location are extremely rude. Karen in the jewelry department is very disrespectful. I asked for her help in finding some jewelry and she flat out told me I'd have to search each kiosk/ brand for what I was looking for, then rudely walked away. I also find that the supervisors never know the current sales, and are never helpful at the register with scanning coupons etc when there's a loading issue. So far this is my worst experience at a Kohl's. read more

The store is so DULL! The displays, the apparel - just dull, dull, dull! Plain boring. Needs heavy duty sprucing and brightening up

My granddaughter left her bag at Kohl's in Nanuet, NY, on Saturday morning while shopping with her parents. Her parents looked for it and couldn't find it. I decided to call Customer Service. I spoke with Nicole and she took down my information. I received a phone call today from Nancy saying that the bag was found! This tells me that the Kohl's Customer Service workers care and followed up with this. The bag and its contents were a gift! Thank you, Nancy, Nicole and others involved! read more

Been only here once because this is not my local kohl's but I was in the area and stopped by. Went to costumer service to ask a question and let me tell you the girls there could not be bothered. If you're working costumer service you cannot have an attitude and be rude. That being said will never go back to this location. read more

I absolutely love Kohl's and I was at this location today and I had a coupon $10 off $50 purchase and I didn't realize that it had expired yesterday. I asked the lady at the register if they were able to honor it considering that I come all the time to shop, I have a credit card for there and spend lots of money. She scanned the coupon and it said that she needed an override (so it was possible for it to work) so she asked her supervisor Neil and surprisingly he said that they couldn't honor it. Now I may be over reacting but I feel this is terrible customer service. Even if he would honor it he's only losing $10 out of the $50 that I had to spend. So I put everything back and left the store. I was so disappointed and expected there to be no problems with me bringing in a coupon that was only a day expired. Oh well. read more

Worst customer service ever !!! They don't even know what they have in store !! I was shopping 5 hours I buy so much stuff and all happy I want it to call for my taxi but my phone die I couldn't remember any phone number of my family,friends or taxi!! ( I don't have a car ) So I went to cashiers ask if they can help me out to call a taxi for me they send me to customer service , customer service said that I can buy a charger ! Ok great but you don't have charger for iPhone in the store while I was looking for it about 30 minutes !!!!! I lost my time for nothing! Worker there told me that they never had chargers for iPhone , well I went to customer service again asking if they can call a taxi for me , and the lady give me such an attitude that she had to found a number and call taxi for me , I felt like I wanna cry !what a rude and nasty customer service , I'm wonder why people doesn't wanna help each other in those days . I love shopping and I used to shop there all the time . Well customer service in nanuet mall is fantastic I'm gonna stick around to the mall read more

It is very convenient that they are open 24 hours just before the holidays. The only annoying thing is that most isles were completely blocked by re stocking crates so it was impossible to get to some areas. But, overall the staff very pretty up beat and helpful if I had any questions. read more

One of the better kohl's locations. It is an average store but the employees are really nice. They are helpful and if you ask nicely, would be more than happy to give you a coupon. The selection in what they have is the same as the others but I like the fact that people always try to help. Ill come back here for sure! read more

Took longer to check out than to buy the shoes I came to buy. The three stars are for having the youth cowboy boots in stock...there are no stars for the slow check out read more

Every time I visit this Kohl's the cashier forgets to take the security tags off which means that I have to go back and get them taken off. Extremely frustrating. read more

I love this store. It's come a long way since first opening when the lines were ridiculously long, cashiers were slow and rude and there were never any employees on the floor to help. Now all that has changed! Lines move quickly, there's plenty of friendly staff in every department and there's always a manager ready to resolve any issue that may arise. The variety and quality of stock has greatly improved also. And the coupons! What's not to love about a deal and there's always one at Kohls. Whoever is running this particular store deserves a raise! Keep up the good work! read more

oh boy discounts galore. got some good dungaree bootcuts. also got a belt. bring those coupins :-) read more

Kohl's - Yeahup - Men's Clothing Near Me - NANUET, New York

So, I'm a new Kohl's card member, kohl's cash oh yea, but...service looking for items and at register, 20% off the 20%, that was a bonus..then Kohl's cash also..worth my dime and time..BTW: JLow earnings...sooo hot!! read more

I love Kohls. I usually shop at Kohls.com and return to Nanuet as some clothes are a 6 on me and some are 8 or 4. Depends on brand and then it depends on the material. Only once did I get an exasperated Sales Associated. 99% of the employees are happy to help and all of the managers & asst. manager are very easy to work with. Highly recommend Kohls and Kohls.com - particularly if your living on a strict budget. Sure, we would all love to shop at Bloomies, but you won't get 4 pairs of Leather Sandals (Union Bay) for $20 at Bloomes! MOOGG read more

The selection is fine but the customer service at the "customer service" desk is lacking. I was at the nanuet location recently and had a simple question for the girl at the desk and she was rude. I greeted her with a warm hello and I barely got a smile and not even a hello back. She seemed annoyed to be working and it really came through in her attitude. read more

Shoe department is the absolute worst! Poor selection, horrible supply of sizes. As far as the ladies department goes, the selection has gone downhill. I used to be able to buy a good part of my seasonal wardrobe in the store but have lately resorted to online and instore purchases at other stores. I used to enjoy Kohl's, especially the fact that I could purchase online and return what I didn't want back to the store. And the selection/quality, etc. was so that I rarely returned items. What's happening? read more

the sales people were very rude. we were not allowed to return something because we paid cash. i will never go back to this kohl's again

Pretty bad customer service. I lost my kohls card there once and no one helped me find it. They all looked at me like I had 3 heads and just gave me attitude. The cashiers are nice but I prefer to go to the one in Ramsey NJ. I feel as if the people who have the most authority in that store are just rude. read more

Deplorable customer service every single time I go in there. Cashiers seem to think it is acceptable to talk to customers about their grievences with other customers, voice random complaints about the store or their jobs....It's not a very nice environment. It is impossible to get someone to help you when you are in there. I will only be going to the Kohl's in Ramsey from now on. read more