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    Best Buy

    2.6 (130 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 months ago

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    MacBook Air 13". Not all at what we requested. Or paid for.
    Celeste R.

    Totally unprofessional kids working there. Went in to buy a Nintendo Switch 2 and everyone was so unprofessional I decided to buy it online instead off Staples. It seems like they're hiring 18 year old senior year high school students... they really should be wiping floors at fast food chains. My friend got a MacBook Air 15" and we came home to unbox a MacBook Air 13"... actually hysterical how dumb these people are. She told probably 4 different employees (because they all kept leaving to joke around with their friends so we kept being passed around like a hot potato) that she wanted the big 15" laptop. I'm unsure as to why we come home and now we're stuck with a 13" laptop that I already have... what the heck. What a waste of money.

    Nintendo Switch
    William H.

    Eddie is my go to Sale Rep, if you want to go in and out of BB within 20 mins or less. That was my experience today, I suggest customers to do your own research and comparison, and know what you want before asking for Eddie. I went to BB today to purchase a Nintendo Switch, I knew for a fact it wasn't out in the open and was inside a show case. I waited in the electronic dept and no rep was visible. Eddie left his area to assist me, we had something in common and that was video games. He was polite, greeted me and knowledgeable on the products. He got my items and checked me out personally, skipped the line and wait; I was on my way home in no time to play video games. So again, do the research and comparison before walking into BB, it makes the transaction faster and quicker. Thanks for your assistance Eddie, til the next purchase

    Masks required
    Danni I.

    I had the absolute worst experience ever in retail at this Best Buy. First there was a short line entering the store (because of covid). Short is deceiving because they wait for 10 people to come out before letting 10 people in. So it feels like you're standing out there forever. And forget about them requiring people to wear masks outside on line while waiting, or enforcing social distancing. As for the people on line, I guess you either get it, or you don't. I wouldn't have usually waited on line but I had purchased the item online and was there to pick it up. So I'm finally in the store and the guy behind customer service tells me I need to get on line and ask one of the people are the register to call someone to get my merchandise. This line took another 45 mins. There were two people at the register and only about 8 people on line but each person before me was a customer service case and took minimum 15 mins at the counter. Why isn't there a separate line for people like me who've paid for our merchandise. I finally get to her and the store is near closing already. Ridiculous how long it took me to get to this point. Nearly two hours and I stil didn't have my merchandise. So she tells me to wait as she calls someone to retrieve my merchandise. They make me wait another 15 mins only to tell me that the product I had purchased already wasn't available. And it's useless to get pissed or complain. Because they don't really seem to give a s**t. I was there for over 2 f***ing hours. The guy behind customer service was just standing there. The guy that told me to line up for the register. He could have saved me time at the start by just calling up for my order and letting me know it wasn't available. But no. He didn't want to. He was lazy. Best Buy usually has great service but The people at this Best Buy are lazy and don't care about wasting your time and inconveniencing you. On top of that the are arrogant and have horrible attitudes. And it wasn't just one person, it was every single employee I encountered that day. All they cared about was getting out of there. So stay away from this Best Buy. It's not the same as other Best Buy's. This was my first and definitely my last time at this branch.

    As you can clearly see there's no remote, TV stand, or wire required to even switch it on

    We had a warranty for a TV crystal UHD CU8000 and when the TV failed we went to redeem our warranty. Upon receiving our "new" TV we opened our box at home a discovered that this TV was given to us with no remote, no stand, and no chord to power the TV itself. So reasonably we went back to the store to discuss our grievance and was berated and treated as though we had stolen the TV and tried to swap it out for a brand new one. These employees of best buy central Ave are extremely un professional and embarrassed us in front of everyone af the store. It is safe to say we will never go back and will let everyone we know possible to never go to your store.

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    11 months ago

    Went in to buy a TV. Waited 20 minutes and asked several people but could not get anyone to help me. I left and ordered one on amazon.

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    3 years ago

    It truly is the Best Buy. Nuff said. Friendly staff, great selection, why go anywhere else?

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    Page 1 of 4

    Ask the Community - Best Buy

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    Review Highlights - Best Buy

    Best Buy customer service at least in this area was outstanding and the young man that replaced the battery did it in a timely fashion.

    Mentioned in 2 reviews

    Read more highlights

    P.C. Richard & Son

    P.C. Richard & Son

    3.4(174 reviews)
    0.4 mi
    $$

    Needed a small tv fast. Ordered online and very fast delivery. Except I couldn't choose the…read moredelivery window and I emailed explaining I couldn't take delivery before 9am....the delivery service missed the message and I had to reschedule. But I needed it that day to get installed. So I went in person and met Ben who was so apologetic. He had it in an open carton and gave an enormous discount for that on top of what was already a great on-sale price. I picked up the mount and TV and was so grateful. My installer next day said the screws were too short. I again went in, Ben was great, gave me an upgraded wall mount, again at no additional cost. He was so apologetic. I am so impressed. Customer service is dead in so many places but I would go to this store forever based on my interactions now with two of the kindest, best salespeople I've met in decades of buying air conditioners & TVs.

    WARNING: Do NOT order appliances from P.C. Richard. I ordered a new Frigidaire frenchdoor…read morerefrigerator and paid for delivery and for my previous fridge to be removed. The delivery people were rude and negligent and destroyed my new floors, my front door, my door casing/trim, the molding and the fridge itself. Just look at the photos. We had just spent a lot of money to remodel our new home and were excited to move in when this happened. What's worse, I put in a claim for damages with P.C. Richard and they DENIED my claim. They completely deny any liability and left me with almost FIVE THOUSAND DOLLARS in damages. I have never encountered such HORRIBLE customer service in my life and will never order from P.C. Richard again -- and urge everyone else to do the same. Even if they're a little cheaper than other retailers, it's not worth the risk of destroying your home!

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    P.C. Richard & Son
    P.C. Richard & Son
    P.C. Richard & Son

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    Eastchester Appliance Center - Near An American Bistro Restaurant and Crestwood pizza at the Crestwood Train  station Metro North.

    Eastchester Appliance Center

    3.6(5 reviews)
    1.6 mi

    He is excellent and reasonably priced. I went in to check my tearing away hose. He was honest and…read morepatched it because it was a power hose and very expensive to buy a new one. He changed my filter. Easy parking. Go there, don't throw out vacuums, especially if yours is pricey.

    I have a vacuum from a brand, Sirena, with no retail presence -- it's all online…read more Because of this, it's challenging to get it serviced. When I called Eastchester Appliance Center, my very first question was whether they had experience with this brand. The proprietor told me: "I don't do a lot with Sirena but I do service one or two of them a year." On that basis, we agreed that I should bring in the vacuum. We discussed the problem and I paid a $50, cash deposit when I dropped it off. A week later, he told me he had not been able to open the unit after spending four hours (?!) of effort. He asked me to give him two more days, and, against my better judgment, I agreed. Several days later, he had made no progress. When I picked it up, I asked for my deposit back and was told he had spent several hours of effort trying to service the unit. He also made it clear he had never serviced one of these units before -- saying that it looked like another model (Rainbow) which he could service with no difficulty. Hopefully, he didn't break the unit further, or strip the screws, after spending four hours trying to open it. I've added one star to the minimum because this fellow seemed like he actually did try to make efforts to repair it. Still, he clearly misrepresented his experience with this brand and, two weeks and 50 dollars later, I now need to find another shop that can service my vacuum.

    Tiso Appliance

    Tiso Appliance

    4.2(24 reviews)
    5.0 mi
    $$

    1. Easy removal of old air conditioner. 2. Very…read moreprofessional and quick installation of new unit. 3. No hassle payment (at home with my credit card). The workers were very pleasant and courteous, arrived on time, and were in and out within 30 minutes. On Aug 15th, I called Tiso Appliances store and Peter, the Owner answered. I informed him that I needed an air conditioner, because my old one (still in the window) had stopped working -- after 10 years. Peter asked me several questions: Room size? Is the room open or closed off --meaning is there a door to the room? How much did I want to spend? I could tell that he knows his business -- WELL. Peter then recommended an A/C brand, including the number of BTUs. He also gave me the model number, and then quoted the price, with delivery charge and tax The A/C he recommended is functioning very well (it is EXTREMELY quiet, just as he said it would be). Yaaay! The biggest and best "plus" is that it has a timer that I can (do) set, to have the unit turn itself on --about an hour before I arrive home. I HIGHLY recommend Tiso Appliances store to EVERYONE, whether you live in Pelham, NY (as I do) or not.

    Nicholas Tiso had my stove not working so it didn't turned on and I called them and Nicholas told…read moreme that I had to buy a new one and they said they would charge 1,345 for a 2007 stove that ended up not working, then mark almost started a fire thank good I live 3 blocks from the fire

    Best Buy - electronics - Updated May 2026

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