A few months ago, my microwave broke down. I immediately called Curtis on Central Park Avenue…read more Dino was my salesman from the beginning. He arranged to have all the condo board approval paperwork completed and finished by the time my microwave was to be installed. The installer was quite professional experienced and courteous.as well. I now go to Curtos for all my major purchases and minor purchases on all my household appliances . I have recommended this well established and family, run company to all my friends, relatives and business associates. "When you have tried all the rest now try the best " Signed, a very happy customer. Please check out their website for all their services and products.

terrible customer service. we came in to look at outdoor kitchens and met with a rep for a half…read morehour. made all our decisions and was asked to send pictures of the deck. I did and was told they didn't get them. sent them again and got an email from the owner asking for the pictures and all the info we had given the rep some of which we couldn't remember. I asked him to get them from the first rep. called back twice with no success neither guy was in the store no one bothered to return my calls or emails. we were totally ready to buy from them but have moved on

Needed a small tv fast. Ordered online and very fast delivery. Except I couldn't choose the…read moredelivery window and I emailed explaining I couldn't take delivery before 9am....the delivery service missed the message and I had to reschedule. But I needed it that day to get installed. So I went in person and met Ben who was so apologetic. He had it in an open carton and gave an enormous discount for that on top of what was already a great on-sale price. I picked up the mount and TV and was so grateful. My installer next day said the screws were too short. I again went in, Ben was great, gave me an upgraded wall mount, again at no additional cost. He was so apologetic. I am so impressed. Customer service is dead in so many places but I would go to this store forever based on my interactions now with two of the kindest, best salespeople I've met in decades of buying air conditioners & TVs.

WARNING: Do NOT order appliances from P.C. Richard. I ordered a new Frigidaire frenchdoor…read morerefrigerator and paid for delivery and for my previous fridge to be removed. The delivery people were rude and negligent and destroyed my new floors, my front door, my door casing/trim, the molding and the fridge itself. Just look at the photos. We had just spent a lot of money to remodel our new home and were excited to move in when this happened. What's worse, I put in a claim for damages with P.C. Richard and they DENIED my claim. They completely deny any liability and left me with almost FIVE THOUSAND DOLLARS in damages. I have never encountered such HORRIBLE customer service in my life and will never order from P.C. Richard again -- and urge everyone else to do the same. Even if they're a little cheaper than other retailers, it's not worth the risk of destroying your home!

Where do I even begin. The staff so so welcoming and friendly and knowledgable. We were remodeling…read morea home and were looking for support for the kitchen. I had already purchased our appliances and we had the tiles we loved already picked out so we went with information in hand and they took that and created our dream kitchen. We originally had the idea of just tiling behind the range when it was suggested that we tile the entire backsplash since we were going with white cabinets and gold hardware. We listened to their advise and were blown away with the finished product. I can not express enough how amazing and simple working with the team at Eastchester Kitchens and Baths was and would highly recommend them!

We were just starting our kitchen renovation and walked into Eastchester Kitchens without an…read moreappointment. Gary was incredibly helpful and patient. We shopped around a bit, but Eastchester Kitchens was the clear choice based on value, customer service, and expertise. We can't recommend Gary enough and will be back when we start work on our bathrooms.

He is excellent and reasonably priced. I went in to check my tearing away hose. He was honest and…read morepatched it because it was a power hose and very expensive to buy a new one. He changed my filter. Easy parking. Go there, don't throw out vacuums, especially if yours is pricey.

I have a vacuum from a brand, Sirena, with no retail presence -- it's all online…read more Because of this, it's challenging to get it serviced. When I called Eastchester Appliance Center, my very first question was whether they had experience with this brand. The proprietor told me: "I don't do a lot with Sirena but I do service one or two of them a year." On that basis, we agreed that I should bring in the vacuum. We discussed the problem and I paid a $50, cash deposit when I dropped it off. A week later, he told me he had not been able to open the unit after spending four hours (?!) of effort. He asked me to give him two more days, and, against my better judgment, I agreed. Several days later, he had made no progress. When I picked it up, I asked for my deposit back and was told he had spent several hours of effort trying to service the unit. He also made it clear he had never serviced one of these units before -- saying that it looked like another model (Rainbow) which he could service with no difficulty. Hopefully, he didn't break the unit further, or strip the screws, after spending four hours trying to open it. I've added one star to the minimum because this fellow seemed like he actually did try to make efforts to repair it. Still, he clearly misrepresented his experience with this brand and, two weeks and 50 dollars later, I now need to find another shop that can service my vacuum.

Belgrove was very responsive to our online inquiry and request for assistance. Having a vintage…read morestove in a historic building, with limited funds, Carlita offered an online consult. Didn't t know how that would go but it was Awesome. Step by step She walked us through taking pieces apart to expose areas of concern. She was patient, kind, and very thorough. Carlita enabled us to confirm safe operation which was enjoyed by many. Thanks Carlita!!

Have had Carlita and crew caring for my vintage stove for years now. They are thorough, efficient,…read morevery knowledgeable and a pleasure to work with. I would not trust my vintage stove to anyone else!! MaryAnne ( Queens, NY)

1. Easy removal of old air conditioner. 2. Very…read moreprofessional and quick installation of new unit. 3. No hassle payment (at home with my credit card). The workers were very pleasant and courteous, arrived on time, and were in and out within 30 minutes. On Aug 15th, I called Tiso Appliances store and Peter, the Owner answered. I informed him that I needed an air conditioner, because my old one (still in the window) had stopped working -- after 10 years. Peter asked me several questions: Room size? Is the room open or closed off --meaning is there a door to the room? How much did I want to spend? I could tell that he knows his business -- WELL. Peter then recommended an A/C brand, including the number of BTUs. He also gave me the model number, and then quoted the price, with delivery charge and tax The A/C he recommended is functioning very well (it is EXTREMELY quiet, just as he said it would be). Yaaay! The biggest and best "plus" is that it has a timer that I can (do) set, to have the unit turn itself on --about an hour before I arrive home. I HIGHLY recommend Tiso Appliances store to EVERYONE, whether you live in Pelham, NY (as I do) or not.

Nicholas Tiso had my stove not working so it didn't turned on and I called them and Nicholas told…read moreme that I had to buy a new one and they said they would charge 1,345 for a 2007 stove that ended up not working, then mark almost started a fire thank good I live 3 blocks from the fire

Fast service, fair price, professional, great experience with this company. I will use this company…read morein the future.

I was very pleased with Mikestav Services. My washing machine's pump died in the middle of a load,…read moreand it had to be repaired. First, they were able to schedule the repair within a reasonable time. Next, the repairman, Mike, was friendly and very efficient. Also, the price they quoted was the same as what I paid, and I felt it was quite reasonable. My machine is working very well now; I will absolutely call them for any future appliance repairs in my home.

Owner didn't tell the truth about the work that he had done. He tried to sell me an old part vs…read morerepair the vacuum. It is unclear to me if this guy is standing in for the real owner in August or if he is less talented than a person who watches a few YouTube videos on the subject. One thing is clear, he is not an honest businessman!

I would never recommend this business. I left my vacuum there just for a quick tuneup. Within…read moreminutes he called me to tell me that there was so many things wrong with it and I wasn't having any trouble with it at all. Then he wanted to charge me incredible amounts of money to fix it. I went back and picked it up brought it home And the vacuum wouldn't work. It kept clicking off in the three years. I've had the vacuum. I never had a problem like this with this vacuum. I finally brought it back to another dealer and they opened it up and said there was a terribly rusted motor in this that couldn't possibly be matched to the years in the use of the vacuum. I rest my case on this. He put a filter in my vacuum, which wasn't even stuck on and it wasn't the heiress filter. It was another filter. He and his coworker constantly call and ask to fix your vacuum constantly. This business in my opinion should be closed down.

just had a great experience with Steve! He saw my window screen needed a minor repair. Fixed it…read morewithout charging a dime!

I would like to commend both Konstantin and Steve for helping me today. First Konstantin figured…read moreout how to remove a stripped screw from a toy battery compartment. He wouldn't give up until he solved the problem. Then Steve took over by adapting a new screw to replace the stripped one. This is just one of many times that they have helped me. I appreciate their expertise and patience.