My LG dishwasher, out of warranty since it was now six years old, was making a grinding sound, that…read morewas gradually getting louder. The dishes were still clean, but I knew it was a matter of time. My dishwasher is made in Korea and I found out once before that a surprising number of repair services will not handle or repair Korean or Chinese appliances. So I ended up looking around and found Ace Tech. Promptly replying, Vlad was able to come over that day, examine the dishwasher and explain it was the drive motor, which is covered under a 10-year warranty. I'm pretty organized so I already had my invoice and manual at hand so I called LG, had them certify that it was under warranty and send the part to Ace Tech. (While I can't say the warranty service wasn't straightforward, it did involve many steps including sending Ace Tech's diagnosis and my invoice. Keep your invoices!) It took about about 10 days to arrive. Vlad installed the drive and the grinding stopped. He warned that if it leaks he might have to come back. Foreshadowing there, the dishwasher no longer was grinding but leaking. Back he came and one of the hoses had worn, which was obvious looking at it. So now he ordered the new hose and installed that about two weeks later. I didn't pay for the drive motor but did for the hose and labor. Rates were fair. Vlad was prompt, knowledgeable and explained everything carefully. Overall it was a highly satisfactory experience and I recommend the service highly.

Professionalism, honesty, efficiency and thoughtful in solving problems. Technician scheduled…read moreappointment and was true to schedule. Assisted with warrantee use. Smart, on point with diagnostics and did not break the bank is solving problems. I will certainly use again and I recommend Ace Tech highly!

The freezer in our garage stopped working after only 3 years! Needless to say, we were very…read morefrustrated and disappointed. We found AV Appliance services through an internet search after reading so many positive reviews. Victor came the next day after we made the appointment. After a quick look at the freezer, and a long time defrosting the issue, Victor was able to fix it for a reasonable price. Fingers crossed, everything has been great so far. Victor showed us what to look out for to prevent this issue from happening again. Will definitely use these guys again when we have issues in the future!

Update: I have used AV Appliance four times now. Each with perfect results. Most recently Robert…read morefixed the ignition on my Kitchenaid gas stove. In the past he has replaced the board on my GE fridge, replaced a baffle, and repaired a water hose. In each case he was on time, arrived with the pets he needed (I guess based on the quick description given on the phone), and charge a very reasonable fee. This is a great "go to" appliance repair outfit. Robert know his stuff. Recommend very very highly.

Still awaiting a call back from 3.3.26 when they opened. today is 24 hours later. Not a very good…read morefirst impression at all.

One Pro responded promptly to my call for an oven repair. He showed up at the time he promised. The…read morediagnoses of the problem was thorough and all problems with the oven were resolved quickly and efficiently. I would not hesitate to call on One Pro Appliance Repair again.

Our dishwasher did not release any water in the top part. I searched online for service companies…read morewho have a COI as required by my building. I called Home Hedge and spoke with Olaide. He was very professional and helpful. We scheduled the service and he arrived promptly. He fixed our dishwasher. Will be sure to reach out to Home Hedge for any other appliance repair. Thank you Olaide!

My SubZero refrigerator stopped cooling so Olaide came with his team to diagnose and fix the issue…read more They were professional and knew exactly what they were doing. Their prices are fair and in line with what everyone else charges. What I appreciated most was that they told me their pricing upfront. I applaud that transparency and honesty. I already knew exactly what needed fixing, but still, all the other companies required a $150 visit for them to do a sales job, which is annoying. Not Home Hedge. They did a great job and I highly recommend them.

If you have a sub zero in distress, look no further Authorized Refrigeration will be there on time…read moreand best of all they will really fix your problem. Eric the owner will quickly assess what needs to be done, and tell you exactly how much it will cost. He had the parts with him and we were back in business in a few hours. Eric gave our 20yr Sub Zero another 20-30 yrs of life. He truly is the BEST of the best.

The temperature of the freezer in our Sub Zero refrigerator began to increase from the usual 0…read moredegrees to 20+ degrees after the drawer had been inadvertently left partially open and even after removing some frost buildup, we couldn't bring the temp down. We called Authorized Refrigeration because we used them to replace the cooling coils in the refrigerator a couple of years ago and were very pleased with their service. After explaining the problem to Kevin he gave me instructions on how I could free the circulating fan, which he thought was the culprit. He told me exactly where to aim the hair dryer and for how long, and once I did that, the freezer was operating perfectly and we were saved the cost of a service call. I continue to be very impressed with this company and their commitment to customer service, and highly recommend them.

I HIGHLY recommend this company for your appliance repairs....Brendan is very efficient…read morecommunicating via calls, text and email....he replaced the soap dispenser on my dishwasher for a fair price, and is reliable, personable, and very experienced. As he pointed out, it's hard to find a small appliance repair company these days at all....call him, you'll be glad you did!

A year ago I contacted Brendan about replacing a surface radiant on a stove. He was very polite on…read morethe phone, indicating that it was an easy fix and that he would come by on a certain day to inspect it. Despite arranging a particular day and time range, he was a no-show. Worse, he never responded to my repeated attempts to contact him afterwards via text and telephone. Leaving a potential customer in the dark is typically not a sign of professionalism.

Very satisfied with the service. Called and got appt sameday, tech found the issue with my…read morerefrigerator and fixed it in one visit.Thanks joab appliance.

Good communication with John....Walter came and was honest about refrigeration situation. Minimal…read morehouse charge - better to hear truth than to spend 1000's trying to fix. ( Never buy LG appliances!). Professional, Honest, highly recommend

Update on my prior review. Walter called and texted me and stated he would refund my service charge…read moreof 92 dollars on Monday......that never happened. Also regarding his response to my prior review, he never offered to come over to get the part number after the model number could not be read. He was about to order the wrong part which cost 100 dollars more. Also stating that i had to give him an answer so he can secure the part from his supplier which would take a few days to get. How does this story end. I ordered the part from an online authorized dealer $173. Part was delivered Monday. Eight screws later and my oven is back up and running. He was in a rush according to my wife. Was on the phone with another customer telling hum he would be right over. If he just would have taken a few minutes to remove the cover the part number was right there (see photo). 92 bucks for absolutely nothing, 10 minutes time. This is also the reason he does not take credit cards. The check was deposited, I'm sure right from his car that night.