My Samsung washer stopped spinning. Just out of warranty by a month, I found that my usual repair…read morefirm doesn't touch Samsung , Bosch, LG and others. Nor did another I called. Samsung asks you to apply online and will response within two weeks. (Yes, you read that right.) And i refuse to use Sears.... Finding this firm on line, they could repair Samsung products and could be here the next day, between 2 and 5. Next day, at 2:20, John's here. He was friendly, pleasant and knowledgeable. Quickly diagnosing the problem, he removed debris - a pen cap - from the pump and for not much more than the base visit price, $75, he removed the cap, tested the washer and was on his way. American Appliance Service (John) has just been added to my phone's contact list, and since my dryer is a Samsung and fridge an LG, I'll need someone, and the someone is John.. Really, the whole interaction was a pleasant throw back to polite, prompt, reasonably priced service. Recommend highly.

John from American Appliance Services is a brilliant technician…read more He will accurately diagnose your appliance problem and will repair it perfectly. He is polite, honest and respectful of your property. He will candidly tell you if your appliance is not worth the cost of repair. Service of this quality is a real rarity these days. Do not hesitate to give him a call. You won't find a more trustworthy nor more talented appliance expert.

What a life saver Green Light Appliance was. He came out the day before Thanksgiving and repaired…read moremy oven. He understood the situation and responded within 24 hours of my call. He completed the work in a timely fashion and was very professional. I would recommend him to anyone needing a repair to an appliance.

Quality repair service! This is the second time I have used Green Light repair and they always…read moredemonstrate professionalism and great customer service. Your quote from them is always what they say and not increased for the slightest unanticipated problem. I trust them and will always contact them with any appliance that I have needing repair!

Applix LLC is a great company. They were sympathetic towards my issues. Kept an open line of…read morecommunication throughout the entire process & repaired my dryer in a timely fashion as promised. customer : Pleasantville NY

This company was very responsive and professional. My oven was randomly shutting off. An igniter…read moreswitch was replaced. That didn't fix the problem so they ordered and replaced the digital panel control. Problem was solved. Owner stayed on top of everything! Very happy with this company and their service.

What a breath of fresh air to have a service provider that is reliable and delivers. Armando…read morearrived as scheduled on 2 separate occasions to repair a multitude of issues with my Sub-Zero. Armando was able to effectively fix all problems and bring my 15 year old Sub-Zero back to new. While the repair was costly, there were numerous parts involved and several hours spent with great thoroughness on the part of Armando. In a world of mediocrity what a true pleasure to encounter a shining star like Armando...smart, polite and knows his stuff!! I can recommend High-Tech repair and Armando without hesitation.

Armando is so nice that I kinda wish my fridge broke more often so that we could hang out together…read more Seriously, though, they're professional, on time, NICE TO DEAL WITH, and with my old tank of a fridge (1987), he's kept it running in great shape, because they just don't make them like they used to.

We had been looking for someone to come install a used gas range that we were gifted from our…read moreparents. We called probably 40 places to get someone to come and either they wouldn't or the wait time was weeks. Luis responded the same night I requested the quote and was here installing the next evening. Super nice guy, knowledgeable, and came with the right piping that we needed (we bought the wrong one and had no idea!) We recommend calling Luis for your appliance needs!

I called Luis for the gas hook up once my washer/dryer combo was delivered. He was able to come to…read moremy house the same day. Also the hose that came with my dryer didn't fit the outlet in my apartment and he had the part with him to make it work. Great service, definitely recommend.

Great customer service on my dishwasher repair. He is very professional. He gave me tips for the…read morefuture on this product. The price was very decent. I will be calling him back if I need his services again on any of my appliances. Marshall Family.

Terrible service! Didn't do the repair, charged me for the service call, had to return parts…read morebecause he didn't show up, or take any of my calls. Now i am out over $260 not including the cost to get someone else to fix it. And he misdiagnosed the problem! The other guy fixed it in two minutes with a hammer!

TJ's accommodated my appointment very quickly. Sean, the technician, was very professional and…read morepleasant. He was honest about what needed to be done and explained how he fixed my dryer step by step. He was punctual and worked on my dryer with much care. I would highly recommend Sean to my family and friends. I will be calling them again when needed and requesting Sean.

Before Calling "The Appliance Repairmen Scotch Plains (ARSP)" at 908-441-8167 consider the…read morefollowing: My refrigerated stopped working on 8/21 and as always, I go local first looking for a service provider in Scotch Plains. ARSP responded to a message and assigned a contractor for 8/24. After two weeks of service visits and the installation of numerous parts and a compressor it came to a point where the service provider said he could not fix it, that I should get a new refrigerator and he would refund $450 dollars of the initial $660 I paid, but he would come back and take all the parts out he put in, with the exception of the control board, leaving me with a disassembled refrigerator. I said no having no choice since the freezer is partially working and I need food in the house. I did agree in a text to "not" hold him to his 6-month guarantee since there is no way he could repair the unit and I accepted a 300-dollar refund. He expected me to sign a piece of paper avoiding any responsibility when he returned the $300 personally on Sept 9th, which I did not sign. The warranty for the work I did agree to remove, as stated earlier, but not liability for using inappropriate parts which I believe your company should be responsible for when assigning "local experts." I am presently trying to confirm if the assigned vendor is licensed in NJ. I do not hold the vendor directly at fault since ARSP assigned the work and advertised local experts. Summary 1. The ARSP assigned vendor replaced my compressor with a non-linear one not designed for the Kenmore Elite (made by LG.) afterwards I had a technician from a licensed LG repair service to repair the unit but explained you have to use the same type of compressor or the system will not operate correctly. The guy felt so bad he did not charge me for the service visit, but because of liability will not repair the unit. 2. I called ARSP after about a week of failures to hear that ARSP does not have any technicians, they only assign "EXPERT" contractors and I was told they could not help me and their owner and management will not take calls. 3. ARSP accepted a credit card payment pre visit, but the contractor they sent would only take cash or checks. That should have been my first warning 4. The contractor did not tell me that the Kenmore (LG made) compressor has a ten-year replacement warranty when he gave me the estimate and his work has now voided the parts warranty. 5. Since ARSP was who I initiated the work with and since they set it all up, I did not initially check with the BBB. I have subsequently checked the vendor they sent who has an F rating. Wondering if background checks are provided prior to listing? Future customers should insist on such. 6. I tried to check the EPA License # on the bill from the contractor with EPA registration from the NATE ID: site message received "This technician no longer has active NATE certifications" In fairness to the vendor this could be an over-sit so I am not listing name information. 7. ARSP has called me back on 9/11 offering my $60 service fee for the appointment returned, and to have the vendor come back to my house to strip my unit (which at least the freezer marginally working) of all the parts he put in and he would than return the balance of money I paid. ARSP would then have me start over with a new service provider I would have to pay in full. Since a licensed repair service would not take the job because of uncertainty and liability of the work completed, I am not certain who they would send! In any case I said no, I did not want the old vendor back in my house I just want a reputable repair service to come and complete the work correctly. I offered to provide ARSP the $300 the old vendor provided and am not looking for any financial gain. Nor am I looking to pay any more money after losing frozen food twice after the repairs stopped working and waiting weeks for what should have been a standard repair. LESSONS LEARNED: * If using ARSP understand they are not technicians and you have no recourse when things go bad. This is not clear on the site. * They are not local they use service providers from all over, contrary to their site saying Union County. The vendor I was provided was outside of Union. * Make sure they are sending a licensed repair person out and certified for the brand of unit you have. I have not been able to find the company listed on the NJ register, but as I indicated that could be just an oversite, but something I am following up on for future posts. ARSP appears to be listed correctly, and I am hopeful they do the right thing. * Make sure they check warranty services * Always go to the brand site and only use certified companies, but still check certifications * The ARSP operator was polite but was not helpful or fully understanding of the issue. *

our refrigerator has loud noise. Juan, the technician from KinFix NJ Appliance came and checked the…read moreproblem. He said a part is old and needs to be replaced. After he replaced it, the problem still exists. He then recommended us to replace the refrigerator, but he still charged us $480 for the parts being replaced and not working, for which the whole thing will be thrown away. We are not happy about this type of service.

Very happy with the results. After a rocky start trying to find someone to address my issue through…read moreHome Depot. partly due to the restrictions and my description of service to be performed, I contacted Kinfix Nj Appliance and was able to clarify what was needed. Would definitely recommend and contact them for any additional repairs I may need.