What a life saver Green Light Appliance was. He came out the day before Thanksgiving and repaired…read moremy oven. He understood the situation and responded within 24 hours of my call. He completed the work in a timely fashion and was very professional. I would recommend him to anyone needing a repair to an appliance.

Quality repair service! This is the second time I have used Green Light repair and they always…read moredemonstrate professionalism and great customer service. Your quote from them is always what they say and not increased for the slightest unanticipated problem. I trust them and will always contact them with any appliance that I have needing repair!

My LG dishwasher, out of warranty since it was now six years old, was making a grinding sound, that…read morewas gradually getting louder. The dishes were still clean, but I knew it was a matter of time. My dishwasher is made in Korea and I found out once before that a surprising number of repair services will not handle or repair Korean or Chinese appliances. So I ended up looking around and found Ace Tech. Promptly replying, Vlad was able to come over that day, examine the dishwasher and explain it was the drive motor, which is covered under a 10-year warranty. I'm pretty organized so I already had my invoice and manual at hand so I called LG, had them certify that it was under warranty and send the part to Ace Tech. (While I can't say the warranty service wasn't straightforward, it did involve many steps including sending Ace Tech's diagnosis and my invoice. Keep your invoices!) It took about about 10 days to arrive. Vlad installed the drive and the grinding stopped. He warned that if it leaks he might have to come back. Foreshadowing there, the dishwasher no longer was grinding but leaking. Back he came and one of the hoses had worn, which was obvious looking at it. So now he ordered the new hose and installed that about two weeks later. I didn't pay for the drive motor but did for the hose and labor. Rates were fair. Vlad was prompt, knowledgeable and explained everything carefully. Overall it was a highly satisfactory experience and I recommend the service highly.

Professionalism, honesty, efficiency and thoughtful in solving problems. Technician scheduled…read moreappointment and was true to schedule. Assisted with warrantee use. Smart, on point with diagnostics and did not break the bank is solving problems. I will certainly use again and I recommend Ace Tech highly!

Applix LLC is a great company. They were sympathetic towards my issues. Kept an open line of…read morecommunication throughout the entire process & repaired my dryer in a timely fashion as promised. customer : Pleasantville NY

This company was very responsive and professional. My oven was randomly shutting off. An igniter…read moreswitch was replaced. That didn't fix the problem so they ordered and replaced the digital panel control. Problem was solved. Owner stayed on top of everything! Very happy with this company and their service.

TJ's accommodated my appointment very quickly. Sean, the technician, was very professional and…read morepleasant. He was honest about what needed to be done and explained how he fixed my dryer step by step. He was punctual and worked on my dryer with much care. I would highly recommend Sean to my family and friends. I will be calling them again when needed and requesting Sean.

Before Calling "The Appliance Repairmen Scotch Plains (ARSP)" at 908-441-8167 consider the…read morefollowing: My refrigerated stopped working on 8/21 and as always, I go local first looking for a service provider in Scotch Plains. ARSP responded to a message and assigned a contractor for 8/24. After two weeks of service visits and the installation of numerous parts and a compressor it came to a point where the service provider said he could not fix it, that I should get a new refrigerator and he would refund $450 dollars of the initial $660 I paid, but he would come back and take all the parts out he put in, with the exception of the control board, leaving me with a disassembled refrigerator. I said no having no choice since the freezer is partially working and I need food in the house. I did agree in a text to "not" hold him to his 6-month guarantee since there is no way he could repair the unit and I accepted a 300-dollar refund. He expected me to sign a piece of paper avoiding any responsibility when he returned the $300 personally on Sept 9th, which I did not sign. The warranty for the work I did agree to remove, as stated earlier, but not liability for using inappropriate parts which I believe your company should be responsible for when assigning "local experts." I am presently trying to confirm if the assigned vendor is licensed in NJ. I do not hold the vendor directly at fault since ARSP assigned the work and advertised local experts. Summary 1. The ARSP assigned vendor replaced my compressor with a non-linear one not designed for the Kenmore Elite (made by LG.) afterwards I had a technician from a licensed LG repair service to repair the unit but explained you have to use the same type of compressor or the system will not operate correctly. The guy felt so bad he did not charge me for the service visit, but because of liability will not repair the unit. 2. I called ARSP after about a week of failures to hear that ARSP does not have any technicians, they only assign "EXPERT" contractors and I was told they could not help me and their owner and management will not take calls. 3. ARSP accepted a credit card payment pre visit, but the contractor they sent would only take cash or checks. That should have been my first warning 4. The contractor did not tell me that the Kenmore (LG made) compressor has a ten-year replacement warranty when he gave me the estimate and his work has now voided the parts warranty. 5. Since ARSP was who I initiated the work with and since they set it all up, I did not initially check with the BBB. I have subsequently checked the vendor they sent who has an F rating. Wondering if background checks are provided prior to listing? Future customers should insist on such. 6. I tried to check the EPA License # on the bill from the contractor with EPA registration from the NATE ID: site message received "This technician no longer has active NATE certifications" In fairness to the vendor this could be an over-sit so I am not listing name information. 7. ARSP has called me back on 9/11 offering my $60 service fee for the appointment returned, and to have the vendor come back to my house to strip my unit (which at least the freezer marginally working) of all the parts he put in and he would than return the balance of money I paid. ARSP would then have me start over with a new service provider I would have to pay in full. Since a licensed repair service would not take the job because of uncertainty and liability of the work completed, I am not certain who they would send! In any case I said no, I did not want the old vendor back in my house I just want a reputable repair service to come and complete the work correctly. I offered to provide ARSP the $300 the old vendor provided and am not looking for any financial gain. Nor am I looking to pay any more money after losing frozen food twice after the repairs stopped working and waiting weeks for what should have been a standard repair. LESSONS LEARNED: * If using ARSP understand they are not technicians and you have no recourse when things go bad. This is not clear on the site. * They are not local they use service providers from all over, contrary to their site saying Union County. The vendor I was provided was outside of Union. * Make sure they are sending a licensed repair person out and certified for the brand of unit you have. I have not been able to find the company listed on the NJ register, but as I indicated that could be just an oversite, but something I am following up on for future posts. ARSP appears to be listed correctly, and I am hopeful they do the right thing. * Make sure they check warranty services * Always go to the brand site and only use certified companies, but still check certifications * The ARSP operator was polite but was not helpful or fully understanding of the issue. *

Pitstop is great. We called for repair of our dryer and the repair was done quickly and at a…read morereasonable price. Our dishwasher died and he diagnosed the problem immediately and told us that it would be better to replace it than waste money fixing it. I will call them again as our appliances are old and will probably need repair in the future.

Do not use this company. They canceled my appointment via email and would not answer the phone or…read moretext to get clarification. Any company who doesn't have the courtesy to answer a phone or return a phone call should not be in business.

It was a pleasure to deal with Ty, the Pay Less repair guy, when he came to fix our dishwasher that…read morehad slowly started to act up like a spoiled primadonna having a post-prime meltdown on opening night. The repair became more involved than initially thought, requiring separate trips to retrieve a pump, and later a water valve, yet Ty never lost his cheery demeanor. Instead, he calmly explained what was happening, showed us what was wrong, and took off to get the parts we needed. I had been on the fence about repairing a dishwasher of indeterminate age (since it was here when we moved in four years ago), but Ty reassured us that Bosch made quality appliances, and noted that it was hard-wired into the electric supply, so it's not like I could just pick up a new one and plug it in without involving an electrician. Plus, someone else remarked that there was no sense in throwing away something that could be fixed. Ty was thorough. The repairs required pulling the unit out of its under-counter spot, disassembling the front of it, then laying it on its side to access the components. After if was put back together with the new parts, Ty stuck around to test it thoroughly and make sure that we'd get a few more years of reliable service. The work is backed by a 90-day warranty on parts and labor, so that's also encouraging. I'd certainly call them again, though I hope I don't have to!

I called this company and an AI assistant responded each time I scheduled a service call and…read morereceived an invoice before the appointment, which of course I didn't pay. Although I got a confirmation and reminder of the service call, and stayed home for the four hour window, no one showed up. No call, no message. I called to ask about this and again received the AI assistant. Then the next day, I got a text, canceling the appointment.

What a breath of fresh air to have a service provider that is reliable and delivers. Armando…read morearrived as scheduled on 2 separate occasions to repair a multitude of issues with my Sub-Zero. Armando was able to effectively fix all problems and bring my 15 year old Sub-Zero back to new. While the repair was costly, there were numerous parts involved and several hours spent with great thoroughness on the part of Armando. In a world of mediocrity what a true pleasure to encounter a shining star like Armando...smart, polite and knows his stuff!! I can recommend High-Tech repair and Armando without hesitation.

Armando is so nice that I kinda wish my fridge broke more often so that we could hang out together…read more Seriously, though, they're professional, on time, NICE TO DEAL WITH, and with my old tank of a fridge (1987), he's kept it running in great shape, because they just don't make them like they used to.

Avi was fantastic and patient when I called for service! Tremaine was an absolute pleasure. A…read moregentleman and respectful from start to finish! Knows his craft well and takes his time in order to complete things correctly. Avi and Tremaine are great assets to this company! You both made a hard day easy for me! Eddie Rosario

When I called Avi said someone would be over within the hour. And he was. Tremaine was so…read moreknowledgeable about the issue with my oven. Knew what to do and fixed it immediately. And explained what wascwrong. He was very friendly and pleasant. I know that has nothing to do with fixing my oven, but made it a lot more pleasant. Thank you, Mr. Appliance & Avi. Great work, as usual. Would recommend without hesitation.