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White Plains, NY

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Updated 3 months ago

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Nordstrom Rack

Nordstrom Rack

2.6(47 reviews)
0.3 mi
•$$

Love coming here, got a Marc Jacobs bag here that I wouldn't expect to be able to afford on the…read moreregular. BCBG bags and all the styles that are in at the season. The prices are amazing and the variety of things you can purchase from pajamas to underwear to ugg's and purses. Absolutely love this store. Cashiers have A LOT of patience, I witnessed so many customers who were doing things that could have caused a cashier to lose their cool and they didn't. I literally said to my cashier you have a lot of patience!! Maybe give them a pay raise based of their tolerance for miserable customers.

I recently visited Nordstrom Rack at City Center with my sister while she went to pick up an online…read moreorder, and unfortunately the customer service was very disappointing. We were not greeted upon entering, and when my sister approached the register to ask about her pickup order, the employee behind the counter seemed completely uninterested in helping. After my sister explained she had received the pickup email about two weeks ago, the employee immediately said orders are automatically refunded after one week if not picked up. She didn't even bother checking to see if the order might still be there. On top of that, the store itself felt very dim and dingy. The lighting was poor, and several pieces of luggage on display looked dirty and used, especially the wheels. Overall, not a pleasant shopping experience and unfortunately not a place I would return to.

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Nordstrom Rack
Nordstrom Rack
Nordstrom Rack

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Chic Boutique  - White Plains - Cash Me Inside

Chic Boutique - White Plains

2.5(17 reviews)
0.1 mi

10/10 -- Truly Exceptional Customer Service and a Wonderful Family-Owned Business…read more I cannot say enough wonderful things about Chique Boutique and the incredible experience my daughter and I had there. Before finding Chique Boutique, I drove nearly two hours from my home to visit a large, highly reputable prom and Sweet 16 dress store. I had called ahead specifically to ask whether they carried dresses for my very petite teenage daughter and was assured that they had plenty of options in her size. After making the long drive, an uninterested young salesperson showed us only three dresses and offered very little help. My daughter was completely disheartened, and we were both exhausted and disappointed. We began searching online for another store and came across Chique Boutique. I called, and a very kind gentleman answered the phone. After I explained what had happened, he immediately reassured me, saying, "Tell your daughter not to be upset. If we do not have the dress in her size, we will order it or customize it to fit her. We will get her the exact dress she wants." That conversation gave us so much hope that we drove the two hours back toward Chique Boutique--and I am so thankful that we did. From the moment we entered the store, we were warmly welcomed by Nicole, one of the owners. She immediately began talking with my daughter about what she wanted, the colors she liked, and how she envisioned herself looking for her Sweet 16. Within moments, Nicole brought out dozens of beautiful gowns for her to try on and repeatedly assured her that they would make sure she received the correct size, no matter what. My daughter found the dress of her dreams and was absolutely ecstatic. Chique Boutique ordered it for her, and it arrived within approximately two weeks. We were promptly notified and scheduled for a fitting. The seamstress was equally amazing. She was kind, warm, patient, and friendly. It truly felt as though we were talking with family. She custom-altered the dress perfectly for my daughter's petite frame, and the final result was absolutely beautiful. My daughter looked and felt incredible at her Sweet 16. I am beyond grateful that we found Chique Boutique. Their customer service, personal attention, selection of gowns, shoes, and accessories, and genuine commitment to making every customer feel special are unmatched. This is truly a family-oriented business that cares deeply about its customers and goes above and beyond to make their special occasions unforgettable. I would not go anywhere else for my children's formalwear. Chique Boutique has earned our business for life. 10 out of 10 -- I highly recommend them!

When the MOG dress I bought (at another formalwear store) came in I didn't like it at all. I found…read moreanother dress I loved. No local or online store could get it for me in time for the wedding. Nicole and Natasha said they could, due to their long working relationship with the designer. I was a bit skeptical. They not only delivered on their promise but it arrived early!

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Chic Boutique  - White Plains - Fluff

Fluff

Chic Boutique  - White Plains - Shall We Dance?

Shall We Dance?

Chic Boutique  - White Plains - If U Want To

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If U Want To

The RealReal - Greenwich - Pretty elegant location

The RealReal - Greenwich

3.4(27 reviews)
6.9 mi

Everything was awesome,they're friendly,store has beautiful stuff i love it there.i am able to buy…read moreand sell what's better than that!!!

I am so disappointed in this store. In my entire life I have never visited a luxury clothing store…read morethat was this poorly run. I think that all of the recent positive reviews that mention the service both here and on Google must have been written by the staff because they all have like two reviews and are obviously either fake accounts or friends of staff. It's a bit weird that they all mention somebody's name as if they were asked to write the review. In reality, this entire place operates as a store that does not respect its customers. The staff have a really bad attitude and seem like they don't want to be there. The one woman Evangeline who I thought was probably a new hire still learning how to do her job turns out to be the MANAGER. Can you imagine? No wonder this place is such a mess. I watched her roll her eyes for having to show a watch to an elderly woman of color, and then afterwards she whined about wanting to go home like a spoiled kid at school. The other staff were very unhelpful and miserable as well. None of them seem to know anything about what they're selling because I asked some basic questions which nobody could answer for some reason. Also, as some other reviewers have mentioned, the prices are not as good as they seem online. Some of the items are stained or torn but still sell ridiculously high for what they're worth. I'm fairly sure I saw a few fakes here as well. You have to really dig to find anything that's worth the price, but once you finally find something decent you start to question why you're even there in the first place. If you can afford these clothes, do yourself a favor and get them somewhere else. Especially if you are a person of color, because security will follow you around the store and the employees will treat you like a thief.

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The RealReal - Greenwich - Wooden beams and hardwood floor

Wooden beams and hardwood floor

The RealReal - Greenwich - Some of the displays out

Some of the displays out

The RealReal - Greenwich - The owner, Patrick, warmly greeted the many guests.

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The owner, Patrick, warmly greeted the many guests.

ALO - menscloth - Updated October 2026

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