6+ Star Experience. It's a crazy story, but let me make it short. I was 15 days away from my…read morewedding (in LA), living in DC, and all I had was a botched custom tux. After emailing Ken and the team at Rothmans - complete strangers became unbelievable partners. Ken and his team at Rothmans went to work before I even arrived to help me assure me they had what I was looking for (a Navy tux). They went the extra mile before they ever spoke to me, taking the tuxedos I was interested *outside* in the natural light so I could see their true color (something no other store thought to do.) With their responsiveness and expansive selection/inventory I purchased a last minute train ticket with one destination in mind, Rothmans. Today, service and vision separate the good from the great. Ken and his team at Rothmans are not only experts, but they practice their craft with a level of passion and dedication I have never experienced. When I arrived I met my "fairy g-dshopper" Maris. Maris spent the next *3 hours* with me - as my mirror, consultant and guide she ensured that I took everything into consideration and cheered me along the way. I could continue to write more and more detail but the reality is, you only need to know one thing: shop here always and often. With an unmatched selection, variety and winning team I'm lobbying Ken to open a store in Washington, D.C.!

Very helpful staff and good selection you don't find too often these days. They know their…read moremerchandise very well.

Love coming here, got a Marc Jacobs bag here that I wouldn't expect to be able to afford on the…read moreregular. BCBG bags and all the styles that are in at the season. The prices are amazing and the variety of things you can purchase from pajamas to underwear to ugg's and purses. Absolutely love this store. Cashiers have A LOT of patience, I witnessed so many customers who were doing things that could have caused a cashier to lose their cool and they didn't. I literally said to my cashier you have a lot of patience!! Maybe give them a pay raise based of their tolerance for miserable customers.

I recently visited Nordstrom Rack at City Center with my sister while she went to pick up an online…read moreorder, and unfortunately the customer service was very disappointing. We were not greeted upon entering, and when my sister approached the register to ask about her pickup order, the employee behind the counter seemed completely uninterested in helping. After my sister explained she had received the pickup email about two weeks ago, the employee immediately said orders are automatically refunded after one week if not picked up. She didn't even bother checking to see if the order might still be there. On top of that, the store itself felt very dim and dingy. The lighting was poor, and several pieces of luggage on display looked dirty and used, especially the wheels. Overall, not a pleasant shopping experience and unfortunately not a place I would return to.

Don't let the 'OFF' in Saks 5th fool you. While it is a fraction of what you'd pay in the iconic…read moreSaks 5th Ave with all their luxurious goods, you're still paying a pretty penny on clothing, shoes and accessories in this White Plains location on Tarrytown Rd. Although this store is neither too big or small, it's super tidy, plus racks are neatly labeled and organized. No matter what your taste is, you can find casual clothes (think work-from-home COVID-edition styles) next to an interesting dose of cutting-edge pieces which I love. There's a nice shoe department but I wish they'd cater more to size 10 & 1/2s. Despite not having many sale reps working the floor, outside of that, cashier service is always polite and honestly- I've never had issues.

The stores look like they are closing, on my last visit there was very little merchandise in a…read moreseasonal climate where Fall should be in full swing. It appears that the online business has higher end merchandise and interestingly enough while there is little brick and mortar to actually see and feel things you would think that they would use this to their advantage. Please do better for your costumers.

This was an incredible experience here at Brook brothers. I've been shopping there for years and…read moreneeded an emergency suit for a musical performance. Long story short, Michael the salesman helped me pick out two suits at an incredible deal. Additionally, they help me find matching shirt and bowtie. The suits fit amazing but needed slight tailoring. Because I was in an extreme rush they agreed to finish the tailoring as soon as possible. It was all done and bagged up for me in 30 minutes while I went and grabbed food. I can't stress enough how awesome it was working with the manager and Michael salesman. I will have these suits for years thanks guys!! Sidenote, I came in quite flustered and they're confidence and calmness helped to make the whole process go very smooth and quickly. Cool dudes dude for sure.

Horrible experience here recently. The salesperson was rude and unhelpful. I do not like this store.read more

Well organized and great service I can't recommend this…read morelocation enough Both my children as well as my husband got suits there and love them

Great location they just need MORE HELP! Upon walking in there was a lot of customers and 2 sales…read morepeople. If we didn't have to figure out who actually worked there, our experience probably would've been great! There was one sales lady there who was great! She was moving as quickly as possible. Would I go to this location again? Absolutely!!

Everything, rented a suit for my son from the Fairfield store for a wedding. The person who…read moremeasured him got the slacks 4 inches too short. I had to drive 40 minutes 3 separate times to pick up and the fixed slacks, and twice was told they weren't in yet. The third time they said the pants were on a truck in Pennsylvania. They agreed to deliver them to a location near my home the day of the rehearsal. When they arrived they were still too short and needed to be pressed. Never again

They helped my son buy a new suit, shirt, tie and shoes in an hour. They had it tailored on the…read morespot. Amazing service and saved the day!

Eric Sciarappa helped my husband. We needed a "rush" order. He took his time measuring and really…read morepaying attention to body shape. The suit arrived on time and there was no alterations needed. It looks beautiful. Thank your Eric.

We had a suit custom made for my son . Cassie went about and beyond to explain every measurement…read moreand detail of what a custom suit should and shouldn't have . She spend an 11-2 between measuring and design the suit . We were blown away when we went to pick up the suit after 2 weeks . The detail and craftsmanship is worth every penny spend .

It's becoming harder and harder to find a department store where you can get great customer service…read moreand excellent quality in the merchandise you buy. That's not the case when you shop at Nordstrom's! Every time I go to Nordstrom's at The Westchester, I'm always astonished by the professionalism of their dedicated staff and the way I feel while trying on clothes and even when I'm home and reflecting on my experiences. This evening I headed over to buy some slacks and dress shirts and worked with a wonderfully caring salesman, Eli, who went out of his way to make my shopping experience so pleasing, that I only wanted to buy more clothes to increase his commission! He urged me to save my money and come back when Nordstrom's has their after Christmas sales!

I normally shop online because it's easier for me, however I had to go into the mall to another…read morestore so I parked in the Nordstrom parking lot. They have a decent amount of handicap and regular parking spots. They also have elevators as well. I was briefly browsing the different departments. They have three floors with different departments such as a kids/toy section, shoe department, cosmetics department, women's and men's department. Everything was well organized and there seemed to be plenty of staff to assist with purchases. I didn't interact with the employees as I was just passing through. Finally if you work up an appetite they have a cafe within their store. Go try them. The food is great.

Beautiful mall from mid price stores to luxury stores. Nice food court. Except parking was a…read morenightmare though the price for parking is great.

Nordstrom Neiman Marcus and all the other stores. Parking lot is $4 flat fee. 20 min free. Not…read morebusy during the weekday. They have venchi chocolate and gelato on the 3rd floor and a food court on the 4th floor. Sur la table, William Sonoma, Uniqlo, Tommy Bahama.

The guys are D'Agostino's are absolutely outstanding. From the moment you walk in you are treated…read morefantastically. They are friendly, welcoming, and helpful all without being pushy. Even better than the impeccable customer service is their masterful craftsmanship and attention to detail. I had them recut the entire shoulder of my suit and it came out perfect and fit like a glove and just how I wanted it. Best of all they were able to do it all in just 3 days, right before I flew out of the country for a wedding. It was even done a day before it was supposed to be ready. I've had other tailors say they needed to charge me double for such a big rush job, but the guys at D'Agostinos assured me my suit would be ready and they gave me a very fair price. I can not say it enough how great great the people, service, and craftsmanship is here. I will never use another tailor in my life thanks to D'Agostinos.

Needed some quick help with a dress that I was wearing the next day to a wedding and the help that…read moreI received was outstanding and caring!! We are so lucky to have this business in our community and I more than highly recommend these kind people and business. 10000000% recommend! THANK YOU!!!