Fred and his staff are extremely knowledgeable and patient. They will make sure you leave with the…read moreright shoes for your needs. They will never steer you wrong. Additionally they have great sales throughout the year. Truly a one of a kind experience and store with people who actually care.

The staff was incredible and the shoe selection is great. This is not a huge warehouse, but the…read moreinventory has a great selection of sneakers. I brought my 82-year-old Mother to the store and Andy took good care of her. He brought out a selection of shoes for her to try on, he was able to explain how the sneaker supported different muscles and parts of the feet. He even helped her get the shoes on. This is an excellent shoe-shopping experience if you are accompanying a Senior. The staff is patient, but they do their job fast. The store also sells support socks for conditions like plantar fasciitis.

Wonderful service; what made it memorable -besides the quality and ambiance- was Ms. Lei…read more(spelling?).

a cool hip place to pick up the latest styles and must have sneakers at a reasonable cost. stopped…read moreby sneaker lounge in scarsdale to grab the latest must have sneakers for my cuzs son and the staff were so kind and knowledgeable about what the teens are wearing now. very good selection and styles with all the footware on displayed in organized fashion for gals , guys and kids. also some clothing available mostly in tee shirts. after getting my nephew his birthday gift, i picked up a pair of leisure slip ons which are comfy to the max . glad i made time to visit sneaker lounge , it was worth it .

Great sales. All the staff is very helpful. They even have bags. I bought a vest as well and Ugg…read moresandals

Great shoe store and great prices. Service was excellent. Highly recommended for anyone looking for…read moregreat selection and value.

Prices are insanely high for kids shoes. Selection was good but if you go to the town over you can…read moreget shoes for half the price. We were stunned by how high the the prices were and while it was great to get sized, the prices were too high for me to drop over $100 on a pair of toddler shoes

Great service, these guys are real pros and will tell you if a shoe is not the right fit given the…read moreshape of the foot. The prices might be higher than online, but you're paying for a service. This store sizes your child properly and will honestly tell you when it is time for new shoes. I've brought my son in thinking he needed new shoes only to be told "not yet". They don't push or try to make a sale unless it is the best shoe for the little customer. I am happy to pay a little more to have the confidence that my kids are getting shoes that fit them properly.

I recently visited Nordstrom Rack at City Center with my sister while she went to pick up an online…read moreorder, and unfortunately the customer service was very disappointing. We were not greeted upon entering, and when my sister approached the register to ask about her pickup order, the employee behind the counter seemed completely uninterested in helping. After my sister explained she had received the pickup email about two weeks ago, the employee immediately said orders are automatically refunded after one week if not picked up. She didn't even bother checking to see if the order might still be there. On top of that, the store itself felt very dim and dingy. The lighting was poor, and several pieces of luggage on display looked dirty and used, especially the wheels. Overall, not a pleasant shopping experience and unfortunately not a place I would return to.

In general, Nordstrom Rack has great deals on clothing, shoes, and items for the home. This…read morelocation, in particular, is conveniently inside the White Plains City Center on the first floor. However, the lines for the checkout are always very long and I often find that the clothing section is disorganized (especially in the sale section). Still, the folks with whom I have interacted in this store (cashier, fitting room attendant) have been friendly.

As we have all become acclimated to shopping online , we have forgotten how walking into a retail…read morestore experience to shop can be.Today I felt a need to break from that routine.So , I went over to the New Balance store in Tarrytown. I had a specific model sneaker in mind . The minute I walked in a young man ( Jacob) instantly stepped forward to greet me ! Zero wait time ! Jacob was outgoing, polite and professional. He actually took the time to measure my feet to insure proper fit! He unpacked the sneakers , opened them and presented them so I could easily try them on . A pleasant exchange start to finish ! If you are sneaker shopping , I suggest you go there and ask for Jacob.

I understand if the store is busy. I understand if staff is helping customers. What I don't…read moreunderstand is when the store has 1 customer being helped and I walk in and the 2nd sales associate who is doing nothing but fiddling with the computer doesn't - look up, greet me, offer to help me. Then I walk over, with the sneaker that i'd like to purchase in hand, ask if he can help me - and he says not yet! So since no one cared to make a sale I walked out of the store. As a runner, I buy 2, 3, 4 pairs af sneakers at a time. Some manager or store owner who actually cares about customers and work ethic, needs to train their staff.

Cute little shop for ladies vintage / consignment stuff…read more Prices were decent but the selection was extremely limited and we didn't find anything worth adding extra weight to our suitcase for the trip home. The girl behind the counter was friendly but busy chatting to other people so we never got a hi, bye, be right with you, etc.

Wonderful helpful and kind people. Fascinating merchandise!…read moreAlways fun. And a tailoring shop right next door

Came here to use my rewards but had cash. The cashier was nice about it and said she would get her…read moremanager. The manager came over and couldn't care less and said "no one's paid in cash today we can't break that" and walked away. She clearly doesn't value her customers. In a store shouldn't you be prepared for people to pay in cash? Just my opinion. Will never come back here even though it's super close to my home. Would rather make the drive to mount Vernon or somewhere else just not here.

I received a quick response from Customer service and they offered me great deal on my next…read morepurchase. This is excellent resolve and made me a very happy customer! I went to their White Plains Galleria location, as they had better selection.