So they closed 1 hour earlier than stated just so they can…read more " clean " the second floor ? Mind you in the pics I've posted on this review it's the first floor and that needs even more cleaning !!!! I would think they would just let the over night crew do it but whatever. So me and my family were rushing trying to finish up our shopping , we wouldn't have waisted our time if we knew the store wasn't going to close at the time stated online which is 10:00 pm . I knew I wasn't crazy because I over heard a conversation between two of the employees and one of them literally said " So we're not closing at ten today ? " And the other employee responded with " I guess not " and shrugged her shoulders . And that's another thing , their kiosk that tells the customers what register to go to wasn't working so the employees were screaming whenever they were ready for their next customers, and yes ok maybe that wasn't intentional but it does come off unprofessional but again seeing the way this location is managed I'm not surprised. We will not be back to this location until management can come up with better solutions for their store !!!!!!

Great selection and organized. Good staff and clean store. Found everything I was looking for and…read moremore. Great prices and quickly in and out.

Do not buy online from Fashion to Figure! I recently brought white shorts that look grey and a…read morewhite mesh top size 2X that fit like a size 6. I tried to arrange for a return through their returns email addresses service @ftf.com and help@ftf.com and of this writing received no acknowledgements or response. I called their customer service number, Harlem store and Yonkers store numbers and all have been disconnected. The customer service number is now a Medicare plans number. It seems as if this store is defacto closed except their online presence which continues to take people money. I will update this review if I receive any communication from Fashion to figure.

I love the styles and the fit of the clothes I have ordered from FTF in the past. I have a coat, a…read morejacket, several dresses, and some leggings. Normally, delivery and returns and posting to my account have been prompt. But I ordered a dress over a month ago and not only has it not arrived, no response to an email or phone call has been made to resolve the issue. I have written a few emails and an automated response has given me a case number (twice!), but no one has responded. I have called several times, and this latest call resulted in 50+ minutes of waiting for a customer representative before I hung up in frustration. I'm not sure what to do next. Called, emailed, checked my credit card statement. No dress. No dress! Not happy with you, FTF!

Simply the best selection of clothing and the most professional help. They can find something for…read moreanyone!

I have been a customer at this establishment for about 30 years. In my estimation I have spent…read moreseveral thousands of dollars there over the years. I recently purchased a $400 jacket that became ruined within 3 wears through no fault of my own. There was a metallic coating on it that began to peel. When I wanted to return it the owner said that she might not take it back. She has been unpleasant at times over the years but this was new level. She said that I might have caused the stain. I told her it was on the back; how could I have spilled anything there. Even if I had, a good jacket should not start to disintegrate from spilling something on it. I expect clothes that I spend good money on to last. She was extremely concerned by not getting her wholesale price money back from the manufacturer . After the money I've spent over the years this was laughable. She accused me of threatening her which I was not doing. When she realized her mistake she did not apologize. Further, when I said that she "had to stand behind the products she sells" her angry response was that she did not. I felt like my loyalty was hurled in my face like a brick. She treated me like I was the enemy rather than a loyal, dissatisfied customer who she should work to maintain. Obviously she did not appreciate my decades of patronage. I will never shop there again; my clothing budget will now go elsewhere. Business is challenging these days. Customers should be appreciated and valued at the places they frequent.

Amazing boutique for special occassion and smashing outfits and dresses. Super great friendly…read moreowner. Fun shopping, good prices!

I am thrilled to have Weezy D boutique as a neighbor on Main Street ! so exciting. She created a…read morebeautiful environment and we're happy to have her on Main Street. Her new boutique is 99B Main Street in Tuckahoe Our renovation took us much much longer than we anticipated, but we hope she's fabulously successful and wish her the best of luck.

Manager stated that by the store policy they can not accept defective item back because price tag…read morewas removed. HM online support shared different information. Cross county location must re educate their staff about policies and costumer service. Not recommending this store at Cross County location.

I came solely to return two items but when I got to the register, the cashier was wearing a hoodie…read morethat was so cool looking that I asked where he got it from. He got it from H&M! And there might be more still available. The return transaction is processed smoothly and I go upstairs to find the hoodie and IT's THERE and in the size that I want! I took a stroll past the sale rack and found something there, too. Back to the register, a different cashier checks me out and informs me that I have a 25% off coupon--I'm an H&M member. The place was in order. I noticed that whenever the check-out line got longer than four customers, another worker came up to help check out. So, all good things!

The south is late and made my return easy I would've stayed longer, but my voice is going. I didn't…read morefeel great and I had other chores to do because they were so good to us. My girlfriend's special needs and they got me in and out quickly, thank you so much.

It's been many years since I've been in this Macy's. It has…read moremore energy and style than Gimbels or Stern's ever had. It's almost fun to shop. There is a wide variety of merchandise at different price points. Employees on the floor are identifiable, by their name tags, that actually help if asked for assistance. There are a few places to sit. Get new eyeglasses, or coffee. There is ample free parking, indoors and outside. The B-Line services both ends of Xavier Ave; the street between Macy's and where Target is now.

Take notice that the GAP has improved their quality and taste recently. This store is great for two…read morereasons: one, the manager Matt is customer service oriented and really goes out of his way to help the customer and two, the staff takes their cues from him and they are also very obliging.

Not greeted when coming in yet there were employees in FOS. Not offered help yet there were…read moremultiple staff conversing. Not once offered a bag. Only asked if we were ready to be checked out, could've been an attempt to be rushed. The policy was followed which I understand. Except if the company hasn't done their part with their employees why do they have to suffer when shopping ? As an employee it's very inconsiderate and inconvenient to be told to fetch an ID or have an employee card when the company themselves have yet to send out an employee card for at least 7 months, when there was at least another form of proof that could've been provided. I'm not sure what the difference between a photo ID and a picture of the photo id that both has a photo of the person who is showing the photo. If a company is careless of their peers how can they be helpful or genuinely helpful to the customer? Please do better liane or Leslie or whatever your name is. Same to the rest of the managers in that location. Thank you again for nothing.

They send me a wrong item I'm trying contact the customer service but they just offered email or…read moretext message which they never send me a email or text message back

Trailblazer finds and trendsetter clothing! Many sizes and styles available makes for a nice…read moreMother daughter shopping run! The owner is very nice, and she offers genuine styling info if you want assistance. And yes, the Bronxville Whim is great!

I would even give lower than a one star if given the option. I ran out to do errands and ran into…read moreyour location in Bronxville, i walked out so angry and had to leave a review. The two associates did not acknowledge me at all!! I was shopping for my daughter who is getting ready for college, 2 pairs of shoes i needed to get one 120 and the other 170. After hearing the sales lady gassing the other lady who was shopping head about her fancy dress i could not bring myself to be a paying customer in this store!!! I tried to support small business but no way, you treated me like dirt, because i was not in a fancy dress did not mean i was not purchasing. I will just purchase directly from Sam Edelman and Birkenstock. Shame on you Shoes and more do better.

So terribly disappointed in this company. They present themselves as boutique and their locations…read moreare in affluent areas. But they don't treat their customers with the courtesy one would expect from a boutique in an upscale area. Target treats their customers with more respect. I bought a $400 dress that ripped after two wearings. It was a summer dress and didn't realize it was ripped until I pulled it out to wear in summer 2024. I brought in and they told me too bad, too late??? It was over a year. Suggested I call the company myself. This wasn't some cheap dress. I though incorrectly that they would stand behind their merchandise. I have spent at least $ 5,000 between their Rye and Mt Kisco stores and expected to be treated like a valued customer. Did I expect a 400 credit? No. But at least something to recognize the dress was and defective and acknowledge my business. Some kind of credit. I will never shop here again. Be warned.