Although the store has dressing rooms, they block them off so children cannot try on clothes before…read morebuying. They dont have mirrors anywhere in the store, so if you want to slip clothes on your child and see how they look, it can't be done. Seems like they go out of their way to make things inconvenient and difficult for shoppers. Why? Also their prices are more expensive than online by a lot and they refuse to do price adjustments that would be routine and taken care of with a smile at another brand. If you're paying more for the store experience, they should at least provide basic things like dressing rooms and mirrors! Makes no sense.

Horrible customer service. The women at the register were miserable and so rude the few times I…read morewent into the store. I won't be returning or giving this location any business going forward.

It was 10 days before my son's bar mitzvah and we didn't have suits. Living in Manhattan, I thought…read moreit'd be easy to find suits and that I'd have a plethora of options. Boy was I wrong. Did you know that there are no physical stores in Manhattan that have a decent selection of boys suits? Well, now you do. I'm a single mom of two boys, ages 11 and 13. Buying their first suit is a big milestone - often a father/ son moment. That just wasn't in the cards for us, but working with Barry at Lubin's was the next best thing. He was patient, had a great sense of humor, connected with my boys, knew what he was doing, and was nonplussed that I was there 10 days before my son's bar mitzvah looking for a suit. He spent almost 2 hours with us, way past closing time, and even took the time to teach my boys how to tie a tie. 5 days later, we came back to pick up the tailored suits and pressed shirts. Barry remembered our names right away and the suits were perfect. I could not have asked for a better suit buying experience for my boys. Thank you, Barry! What a gem.

Frustrated I had went to all the high end dept. and private stores, in search of a suit for my…read moretwelve year old son, to no avail.. Truly, I was so desperate,I had went to Brooks Brothers...even they couldn't properly fit him! I really didn't want to spend $500 plus..for a growing child.! I need the suit in less then a week..In desperation, I went to a store in another county, which was recommended by my friend. Within five minutes,they had fit my son with a selection of beautiful suits,shirts,ties. My son is husky (preteen) and I wanted something classic,yet stylish & youthful. The the knowledge & professionalism was above my expectations ! I have never felt compelled to write a review,but this store has everything you need,selection,knowledge,tailor on site, a staff with impeccable taste..I met the owner Barry,who was also so kind,helpful & hands on..I didn't even realize he was the owner. I wish more businesses were like them!!! They've made a customer for life!

Prices are just okay. I mean it's middle of the line costs for "gently used" baby clothes, toys,…read morebooks, shoes, bassinets etc. I found it to be slightly expensive. On the other hand it's well organized, much more organized than let's say, a Salvation Army or Goodwill. But yer def gonna pay more for that organization. It's okay. I might go back, I might

Terrible experience today after many years of using this store! My son cleaned out his drawers and…read morecloset to make way for newer, bigger clothes. We agreed that he could keep the money from OUAC. I called the store this morning and asked specifically if there were ANY RESTRICTIONS on buying today because we live 40 miles away and its about an hour drive each way. I was told that the only restriction was that they stop buying at 5pm. It was 11am and we were on our way. We waited almost 2-hours for his $27. Only when we returned did they share that they were only able to review 2-bags, which was their limit on busy days. I expressed concern that I had called specifically asking about restrictions and was told that there weren't any. The "Manager" came over, shared that she took my call and while we did discuss restrictions, I did not share that we had 3-bags. I tried to explain what the word "restriction" means, to no avail. I implored her to review the other bag, most of which were unworn clothes with tags. I also pointed to many other people who had HUGE bins, much larger than our 3-grocery bags. She said I could return tomorrow. I explained that todays trip was a one hour, each way, and nearly a 2hr wait. I have a full time job and we won't have another 4-hours tomorrow. She walked away. I am so sorry for my awful experience today and even more sorry for my little guy who worked SO VERY HARD yesterday getting all of that stuff together. I did this for him and unfortunately, OUAC in Scarsdale ruined it. Save yourselves. Go to OUAC in Danbury. We will never return to OUAC Scarsdale.

Thank you Sammy + Nat for having a great little store. I buy my grandchildren's gifts there and…read morethey have such great clothing, and lots of little extras. Stop in, you won't be disappointed.

Love the gift wrapping and cute high quality stuffed animals, gifts, and of course clothes!read more

This store has the chicest selection of goods. I even bought myself a fun backpack here. It's great…read morefor gifts, the staff is great and they place an emphasis on charity work. What could be better?!

Adorable Mom & Pop store with great clothes (albeit a bit pricey, but do what I do and buy for your…read moreoldest kid, so you can do the hand-me-down thing! It'll make it sting less!) and very cute gifts, books, puzzles, games and more non-electronic fun for the kiddos. I have a special love for this place because every Saturday during the summer, they put out a beautiful lemonade stand (designed by the talented owners Lori & Trish) and give all the profits to different charities! They even do a call for local kids to run the lemonade stand - a terrific way to introduce the volunteering bug to kids. My own boys were thrilled to help raise funds for Make-a-Wish. Hip-Kid also does cute kids' parties and runs classes like dance, paint, and STEAM science. I heart this place because it *has* heart. A wonderful store with so much more than meets the eye.

Haven't been here in a while but came in today on a Sunday to shop for a loved one. Hope was the…read morecashier and she was great! Got my mom and I in and out. The clothes were organized and fully stocked. Really amazing sales, that makes you want to buy more than you planned on purchasing. Very nice variety of things too; sneakers, sandals, swimsuits, jeans, overall.

A nice shop to get clothing and footware for the kiddies at reasonable prices and excellent…read morecustomer service . Located in white plains on Tarrytown rd via one of many outdoor mall strips with plenty of parking..It's my cuzs daughters birthday and I let the sales gal do all the work in finding a dress , summer jacket and casual shoes for a 9 year old and I like all 3 picks . Good variety of clothing and footware for boys and girls and everything is neatly displayed and organized so you can browse with ease .Glad I came here as the targets stuff is ok but Carter's in white plains is a bit better .4. stars on my yelp meter .

Love coming here, got a Marc Jacobs bag here that I wouldn't expect to be able to afford on the…read moreregular. BCBG bags and all the styles that are in at the season. The prices are amazing and the variety of things you can purchase from pajamas to underwear to ugg's and purses. Absolutely love this store. Cashiers have A LOT of patience, I witnessed so many customers who were doing things that could have caused a cashier to lose their cool and they didn't. I literally said to my cashier you have a lot of patience!! Maybe give them a pay raise based of their tolerance for miserable customers.

I recently visited Nordstrom Rack at City Center with my sister while she went to pick up an online…read moreorder, and unfortunately the customer service was very disappointing. We were not greeted upon entering, and when my sister approached the register to ask about her pickup order, the employee behind the counter seemed completely uninterested in helping. After my sister explained she had received the pickup email about two weeks ago, the employee immediately said orders are automatically refunded after one week if not picked up. She didn't even bother checking to see if the order might still be there. On top of that, the store itself felt very dim and dingy. The lighting was poor, and several pieces of luggage on display looked dirty and used, especially the wheels. Overall, not a pleasant shopping experience and unfortunately not a place I would return to.

what a wonderful experience I had today with my daughter and granddaughter, as we looked for her…read morecommunion dress. Janet was kind sweet and professional, and knowledgeable.She made this experience very pleasant. Prices and styles are very buried. She also has bees head pieces or socks, shoes, everything and anything you need for that special day. I highly recommend this for anyone looking for communion or baptism outfit.

Janet was amazing and had great customer service! She truly was a one stop shop! I was able to get…read moremy flower girl's dress here. They also have a great selection of ring boy attire.

Amazing people and great stuff. I've been going there for a while. The lovely ladies Besa and…read moreTiffany are beyond sweet. Such a clean store! Bring some matching outfits for the moms and kids!!

I placed an order for a Nuna car seat from The Piccolina Shop on May 31, 2025 after seeing it…read morelisted as available on their website. My credit card was charged immediately and I received an order confirmation. For several months, the car seat never shipped. During that time, communication from the shop initially seemed reassuring. Up until around January, I did receive responses, but each time I was given a different explanation for why the order was delayed and was repeatedly promised that it would ship soon. Over the course of these conversations, I was told the delay was due to things like tariffs, updated product codes, the color being in high demand, and other supply issues. Each time I was told it should ship in the next few weeks or months. Unfortunately, the item still never shipped. After months of waiting and repeated promises that were never fulfilled, communication eventually stopped altogether. I was left with no real resolution and ultimately had to dispute the charge with my credit card company in order to recover my money. After looking into this further, I found that other customers have reported similar experiences online. My advice to anyone considering ordering from this business is to proceed with extreme caution. Charging customers immediately for products that are never shipped and repeatedly delaying with new explanations is extremely frustrating and unacceptable. They claim to reopen in 2027. I hope they never reopen at all. Happy ending: I was able to order the Nuna car seat in the Biscotti color from a reputable retailer once it was back in stock, and it arrived quickly and exactly as promised. I only wish I could get back the months I spent chasing updates and excuses from The Piccolina Shop about why my order hadn't shipped yet. Thankfully my credit card company stepped in and refunded the charge during the dispute process. Lesson learned: I'll be sticking with reputable retailers who actually deliver the products they sell.

We were established customers and ordered a car seat for $795. It was never delivered and each week…read morethey told me "it would arrive the following week". We explained we could not wait longer. They said they cancelled the order and our charge card would be reimbursed in full. The STORE CLOSED WITHOUT NOTICE AND OWE US AND OTHERS MONIES DUE!!