I had an excellent experience at Cox thanks to Bryan C. He went above and beyond to help me with my…read moreinternet service. Without me even asking, he reviewed my account and found ways to save me money, which I truly appreciated. Bryan was professional, knowledgeable, and took the time to answer all of my questions and address every concern I had. It's rare to find someone who genuinely cares about helping customers, and Bryan made the entire process easy and stress free. Because of his outstanding service, I would definitely return to Cox and ask for him again if I ever need assistance. Highly recommend working with Bryan !

Antonio was an awesome representative. He actually resolved our issues, which other reps at other…read moreoffices had been unable to do. He was respectful, friendly, knowledgeable, and professional. I highly recommend this Cox office for your Cox needs. Antonio said his co-worker, Ayeda, was just as qualified.

I was waiting over 10 minutes No workers gonna recognize me…read moreEven I get out of that place Nobody's asked me why I'm here I'm a customer and I was here to change a plan But they don't care someone's here or not Which means they don't give a f**k I never gonna come back here

The staff there have been very prompt and their ability to handle requests amazing. They have been…read morecourteous and the number of staff available has handled customers as they arrive..very little waiting. Thank you!

I should have changed my phone service to TMobile a long time back!…read moreThey have the best deal, unlimited data, Netflix included and so many cool perks. We went to the store and their manager Rick went out of his way to make sure we got everything we wanted. Explained all the perks, help us transfer info from our old phones to the new ones. We traded our old phones and got brand new iPhone 14!! Magenta Max is their best plan, also allows free calling from canada and Mexico. They offer first responders discount which I really appreciate. The store has a cool vibe, very clean and modern layout.

I recently inquired into a phone upgrade after being a customer for almost 5 years, not much of a…read moredeal, but, whatever. I must say I'm now celebrating 5 years of the absolute worst Internet I've experienced in my life. The phone service, no complaints, I left COX for something better. I've achieved half that goal. I turn on my computer and walk away. I can sometimes be online within half an hour; that's a good day. The spinning blue doughnut is my new nemesis. I will click on my MSN logo, and walk away, again. This process can sometimes take up to 90 minutes. Thank God I don't run a business from home! Clicking on links is another adventure, I sometimes do laundry while I wait. There are times I give up, go to bed, and try again in the morning. So often, my screen goes totally white, or black. I perform restarts, which can also take a while, like hours. I would not mind this if it didn't occur so often. I water my garden, check the screen, do the dishes, check the screen, mop the floors, check the screen, and so on. What I remembered the other day is that I've told T-Mobile about this, several times, in the store, the online customer satisfaction survey, etc. And you know what? They're like COX, if the monthly payment is on time, then everything is alright. They never reach out to help. Also, refrain from visiting the store on South Ft. Apache and Tropicana, it is understaffed, and there is absolutely NO sense of urgency with processing clients. "Welcome in!" is the most attention you'll receive.

Love this store. Ray helped my lady get her old ass iPhone replaced. He had the patient of a saint…read more While Adrian put a new cover and case (50% off) on my iPhone 16. Very knowledgeable and friendly. I'd recommend them to anyone

Came in today just to pay my bill, waited my turn for 30 mins, only one employee. Next customer…read morewalks in after still waiting and he then proceeds to attend them.

Came here at 11:30 am on a Monday, the doors are locked, nobody answers the phone nor the door. Me…read moreand another lady were standing here but nobody came. Opening hours state 10:00 am to 7:pm on weekday but nobody was even there

I had an amazing experience at this AT&T location today. The customer service was honestly 5-star…read morefrom the moment I walked in. The manager went above and beyond to make sure all my questions were answered and that I left satisfied. You can tell they really care about helping customers instead of rushing people out the door. Everything was explained clearly and the whole process was smooth and professional. Shout out to the manager Q ( Quinton ) that helped me out today, he's the best at what he does,

I understand why this location has not the greatest reviews. Walked in and was not greeted n then…read morewhen the girl finally helped us she was so passive aggressive and it felt like she just wanted to rush us out. Wasn't even able to help with our issue. Left sad and disappointed lol

I visit here for my phone problems about the FaceTime…read more Waiting for 30min more She try FaceTime on my phone she say your phone is good and I asked other questions she say she don't know not sure just want me to call 611 Wasting my time And my phone don't fix ‍ I don't know what they are for

Located in China Town just off Valley View and Spring Mtn on the NW side…read more Needed to go get finger prints done for my work. Very professional and affordable . The gentleman helping me was super nice and professional. Recommend for sure.

A horrible expirence I had earlier today.i had zelle 54.00 for 3 months service for my Chinese…read morewife.then they put the Sim card in, doesn't work?. I politely asked for a refund?. The jerk said no.maybe because im a American man?.I called my bank and tried to get my 54.00.nope!.. shitty business practices, dont go there!. I never had issues until today..im so furious! Now I'll contact better business bureau department.

Absolutely amazing customer service from Shanira at Tmobile, I've been with Tmobile over 17 years…read moreand she was the best I've ever worked wi

Was here 12/2025 We transferred from At&T and the service we…read morehave received was good so far. Hopefully we get the same experience every time we need assistance.