The GM Cam is super shady. I came in to upgrade and was not shown my receipt and not disclosed the…read morecost of the accessories. $67 for a screen protector that I can get 3 for $10 elsewhere is insane. He tried to bring out an iPad to sell me without my permission since I already have one. Then I don't get signal much in my house but his insistence to pitch me home internet was extremely pushy. I came in the next day to return the screen protector and was told I can't return items that have been opened which is probably exactly why they put it on my phone themselves before I left. SHADY.

Keisha was exceptionally even though my stress spilled into her day. Highly recommend her…read moreassistance!

They have an excellent technical & customer service team. Shout out to the staff "Lucky" and…read moreMartin. They know their cell phone stuff inside and out. You won't be disappointed. From a happy customer from of town neighbor Calif OC.

Got a new phone when mine was lost! Excellent service! Great customer care!…read moreExcellent attention to detail!

Five big stars to the service team here- they were SO patient and kind as I helped my parents get a…read morenew cell phone. Definitely worth the visit if you or someone in your family needs a little extra in-person help with phone shopping.

Joseph is the best!!! He helped us out a lot!!! This guy needs a promotion and/or increase cuz he…read morestayed past his closing time just to help us out with service. He's very patient and professional. Thank you Joseph!!

Shout out to Isaac. He was very helpful. First of all they recognize you when you enter and let you…read moreknow they'll be w/you. That's rare nowadays. He so kindly helped me with a Yahoo-password situation. I appreciate him and want you to know he's a true asset to your company AT&T. Thank you Isaac appreciate you helping me today.

Avoid this location. An employee named Jing blatantly misinformed my friend about a used phone's…read moretrade-in value--claiming it was worth $1,100--just to close a sale. We came back to refund the phone after the manager, Josh, said he would approve it. When we tried processing the return, Jing refused to contact her manager, pulled out her phone to record us, and claimed we were 'intimidating' her simply for holding her accountable to her own lie. She then retreated into the back room, leaving us to seek help from a colleague. In the end, we couldn't even finish the return and have to come back another day. Incompetent, dishonest, and a total waste of time. Do yourself a favor and stick to corporate store locations instead.

I've been a customer for boost for probably 17 years. Since I own my first flip phone lol…read more Just few days my phone has a hard time texting out kind of weird, I had this phone for like 4 years. Was in the area and I saw this place. I met Laura. She is so cool!! I didn't expect her to go all out and troubleshoot my phone. But She did! After doing all that work I thought I was going to pay her. All she wanted just to let everybody know to go to that store and buy phones. Like I said I had this phone for a long time if I go to any boost store I'd give the credit to this store I'll come and buy my new phone. Or if I'm in the area I'll buy my phone accessories here to support her business. People like Laura makes business run and makes people happy. Thanks Laura!!!

I went in to get the promotion they have online. On their website you can get an A16 5G with…read more$50/month service and it's $50.37 total. The clerk was extremely overzealous and rude. $140 was her price in store. How can you overcharge what they're doing online?! Extremely unprofessional. Don't buy from here! Go to Cricket where they won't rip you off or waste your time!

Had a great and very quick experience selling an iPhone 6S. Efficient, HONEST and friendly. Gave us…read morea great deal instead of low balling us. The owner, Abe met us on our side of town in a very public place and made it a good experience. I highly recommend them!

Do not try to sell to this guy he sketchy asfc he didn't even wanna meet up my house to come get my…read morephone and wanted me to send a picture of my ID after i told him that i don't have a ride and did not wanna walk to the gas station after i already dont have service , please avoid him don't give him any business he is not professional at all ive sold multiple items and other people had no problems coming to my house to buy and on top of that wanted to rush and not even let me check a phone out he was selling to me straight weirdo and I know he gone see this and he a shady bitch

Came in to buy a new phone, and Jesse and Jose were super helpful! They made the whole process so…read moreeasy. Getting a new phone can usually be a headache, but they made it quick and stress-free. They helped get everything transferred over to my new phone smoothly. Really appreciate the great customer service!

Stopped by my area Cricket store yesterday for some changes to my service plan that needed to be…read moredone by a service rep. for this particular request, which was handled quite painlessly by a recent addition to this location; IE Manager Jessie, who offered me a nice little discount without my even asking. That was nice of him as that pesky fee for paying towards a plan while physically in a Cricket location is one that I do not appreciate paying for. I've asked for that discount in the past and the request was Always Denied so *THANK YOU JESSIE! He also answered like a half dozen of my tech related questions Quickly & Clearly; to which pointed out that I am indeed receiving a Fair Value for what I'm paying for monthly. Mostly that whilst there are cheaper companies ads floating around they engage data throttling after significantly less data usage per mo than my unlimited plan does. The guy is probably asked that kinda stuff routinely by stern-faced customers but he plays it cool , handled well for me anyway. Good job dude & see you next visit.

Love this store. Ray helped my lady get her old ass iPhone replaced. He had the patient of a saint…read more While Adrian put a new cover and case (50% off) on my iPhone 16. Very knowledgeable and friendly. I'd recommend them to anyone

Came in today just to pay my bill, waited my turn for 30 mins, only one employee. Next customer…read morewalks in after still waiting and he then proceeds to attend them.