Do not come here for any sort of custom PC repair I went there to get a diagnostic for my build as…read moreit was not working properly it was $75 for the diagnostic. They notified me four days later that it was a problem with the motherboard. Even though the CPU debugging light was on. They try having me pay $600 for them to repair the motherboard. Not even replace it. they were going to actually mess with the motherboard. And the math wasn't really making sense. My motherboard is just under $230. I did not proceed with them with my build and when I got my build back, it was missing screws throughout. I'll recommend before proceeding with them with repairs if you still have warranty under any of your components, go through the manufacturer use your warranty To get the component replaced

All I can say is WOW! Went here to upgrade my MacBook Pro. I bought it in 2012 and it was running…read morelike a dinosaur. Everything would take forever to load and I was thinking of getting a new one. Took it here to get it serviced and with their recommendations I added a TB of memory, changed out the HDD for an SSD , and upgraded the RAM. Saved myself a solid $1300 . These guys know what they're doing and they are super professional. Highly recommend.

My experience the Macdroid stores was not good. I dealt with the owner of the store and his name is…read moreMiguel. 1. I went there for an apple Mac book air laptop screen repair. I was told that the job can be completed in either 2 days or 7 days. 2. The price for 2 days is $420.00 and 7 days is $365.00. I chose the 2 day option because I needed my laptop for work. 3. My laptop was not return in 2 days with an explanation of they ordered a defective part, with no other option but to let them continue the repair. 4. I was called to pickup my laptop 7 days after the service time he agreed. When I asked to speak to miguel about my issue. I was denied by someone by his front desk. Which could not speak any English whatsoever and had use google translation and calling everyone else except miguel to address my issue. How convenient? 5. I was finally able to speak to Miguel. I asked if could get back the difference between the $420.00 and $365.00. I was not even asking for a refund. just the fact that you could not provide the service you agreed to. 6. his reply was no and that things happen, he could not provide the difference because he would be operating at a lost. He could only offer a discount if I break another device. Even though he ordered the wrong screen, because now he saying it came without a camera. So i am not sure what the excuse was about fixing my laptop. He also blamed the company where he is getting his screens from but then admitted they reimbursed him for wrong item. I am only one who took a lost on this transaction. I advise anyone to not do this kind of business with them. they are not honest with the service they offer or provide at all. He Is just middle man trying to take advantage of customers. The person that actually does the repair is not even working in the store. The first red flag was the fact he asked if I could pay with Zelle instead of a card transaction. He continued rejecting my calls, I would call the store and he would just continuously hang up the phone. I am firm believer in helping small businesses but then they do stuff like this and it is hard to support them.

A great example of why I support small businesses. The owner, Miguel has fixed my phone (5?x), my…read moremom's phone (2x), and even given me a loaner when we had to wait for a repair. He fixed my phone once when my cell phone company told me it was a goner... Highly recommend this business!

Great customer service with Luis ! Very professional and courteous. Thank you !! We will make this…read moreour permanent at&t store !!

Walked in and never greeted. Don't come here unless you're a Spanish speaking person or you will be…read moreignored.

UPDATE: Stephanie helped me today and gave us the partial refund. Thank you for resolving this…read more Spectrum sent us a letter in the mail in April 2026 to inform us that they would be cancelling our service on 5/11/2026 because they are unable to continue providing service at our apartment complex. Then they charged me the full $90 for service from 4/29-5/28. They said it's their policy to charge for a full month and not prorate. But they are the ones who cancelled my service. Why am I paying for service for the dates 5/11-5/28 for something they stopped providing?

Absolute garbage company. Multiple outages over multiple years that I had them, with no clear time…read morehorizon on when the issue would be fixed - I should have switched earlier, I fault myself for that. We are with AT&T Quantum Fiber now and love it. Faster speeds and lower costs. Spectrum made cancelling impossible. Of course nothing on the website. Had to call twice - first time I got "disconnected." And the woman I was speaking to conveientely couldn't hear my phone number when I read it to her. When they had to place me on a "brief hold" to disconnect my services it was for 10 minutes hahaha. Oh well, on to greener Wi-Fi pastures now! Don't ever use Spectrum.

We recently moved and cannot even reliably make a phone call at our new location. Data plan -…read moreforget it, zero bandwidth. So after 23 years we decide to try another provider to see if we get better service. In an emergency, if internet goes down (wi-fi calling only here) then we have no contact with the world. So T-mobile was very nice on the phone when cancelling. They told me the final bill would not be pro-rated, which sucks, but okay. Today I get the bill and they charged me $75 for the same bill I have been paying $50. I can only assume they pulled all promo rates and billed at the max, but still can't figure out how they got a $60 plan to $75. There was a good chance we would have gone back to T-Mobile after our trial with another carrier. That ship has now sailed. I know this has not been the old T-Mobile for years, that had great, in-country support and took care of any issues. Those days were gone and now so are we PERMANENTLY!

have been a T-Mobile customer for 28 years. On 08/07/2025, I called to cancel my account and…read morerequested that all of my lines be closed. However, T-Mobile only cancelled my main cell phone number and continued billing me for two additional lines, even though I am already paying for those same services through Spectrum. I spent three hours on the phone yesterday trying to resolve this issue. I was told that I should have cancelled each line separately, even though I specifically asked the representative on 08/07/2025 to cancel all lines. At that time, I also paid the balance owed on my iPod line. Despite this, I was informed yesterday that the two remaining lines are still active and will only be cancelled at the end of the current billing period, which is why T-Mobile continues to charge me. This situation has caused unnecessary frustration and financial burden. I am requesting that T-Mobile immediately cancel the remaining lines and stop billing me for services I did not authorize. I will also be filing a complaint with the Better Business Bureau in Orlando, Florida, and encouraging friends and family to reconsider their service with T-Mobile.

The old staff is gone and the new ones are just plain pathetic. Not knowledgeable on current…read moreupgrade plans . Go elsewhere if you can.

I'm extremely frustrated with the lack of resolution regarding my iPhone 13 Pro charging port…read moreissue. I pay monthly for device protection through T-Mobile. When I filed a claim with Asurion, I was told it's a mechanical issue and I should contact T-Mobile directly. When I contacted T-Mobile, I was told the opposite, that Asurion should handle it, and was cold-transferred back. After repeating this cycle again, T-Mobile told me to visit a store. I visited the T-Mobile store at 1082 Cypress Pkwy, Poinciana, FL. The rep verified the charging port issue, but the manager refused to process it under warranty, claiming "physical damage" , which is the very issue I'm trying to fix. They again told me to file another claim with Asurion, which will obviously be denied again as a mechanical issue. Bottom line: I'm stuck with a phone I can't properly charge. I'm paying monthly for a protection plan that offers no help.

Terrible service. Please do not let Kenny help you. He doesn't know the policy (Manager said this)…read more He shouldn't be working there if he doesn't know the policy. Then after he messes up your accounts/phone the manager will not only ignore you and all the calls but she'll have someone else talk to you only to tell us that "He's new, he doesn't know the policy. We can't do anything to fix it. I don't know what to tell you. Try to have the phone unlocked across the street" which is not only illegal but also an extra $300 just because Kenny fucked up. I have a brand new iPhone that is fully paid off with metro and we cannot use due to the policy that Kenny "didn't know about" until AFTER he transferred us. He told us the line would be unlocked March 12th. We've been paying this line for MONTHS. We've been paying this line since December only to find out TODAY March 13th that we can't use the phone AT ALL. Every time we called in Kenny would give us a new date to call back on. We've been calling and calling the store and he's been lying to us for MONTHS. Now they tell us they can't help because that's their policy. Well both Kenny and the manager should've been aware and told us about the policy BEFORE doing anything in the account. Kenny was the one who transferred our account without checking the policy but the manager was the one who connected all the lines and also didn't tell us anything about said policy until today. Again, TERRIBLE service. They will ignore your calls and dismiss you after they mess up. Please save yourself the headache and go to another location.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Great Coustumer service and Jessi its the Best its help me for service very fast i like thank you .read more

Usually I find cell phone shopping to be incredibly stressful. Instead of answering my…read morestraightforward questions, the staff instead try to sell me a bunch of stuff I don't want. Not so at this location. We were helped by a guy named Ben (his name tag says Ben10, reminding me of just how old I am), and the experience could not have gone more smoothly. He answered all of our questions, and every additional product or service he offered us made sense according to our needs, not his agenda. I was pleasantly surprised to learn this location offers a punch card. Pay your bill or make purchases, and eventually you earn a store credit. **NOTE** Paying your bill in person includes a $3 additional charge. I'll keep paying my bill online.