SCAMMER ALERT .Dont go to this metro location ,brought in a phone, because I lost mine. They sold…read moreme a chip for the phone.When they put the chip in my phone, said it didnt work because phone was wet. OKAY, so I go to Cell Phone Ninja, a repair shop Which are great by the way. He puts in a metro chip and low and behold it works.The Manager at metro that was there name is Brian the led Scammer.Oh yeah ,Didn't have change ,so Brian told me hell just add my change to my account. priceless.

Sand Lake road location. I want to say that Arlan is an outstanding Customer service rep. My…read moresister came in with a locked phone and she couldn't remember the password and he went through hoops went through hoops and leaps and bounds to get that phone unlocked and also saving her saving her data and information. They need to give him a raise because he is such a kind and patient person That we had the pleasure of receiving of receiving outstanding over and above of customer service from him. He got the phone open and was patient with her Emotion. I wish I knew Arlene last name but he works at the store and if you go to that store he will help you with anything.

For Black Friday, my dad wanted to see if there were any new IPhone deals with Apple. There were…read morewith T-Mobile, but only for the newer plans and the phone would be locked until paid off. So, we decided to visit Apple to find deals on unlocked phone. We waited in line, but the line move fast and we got representative in 5 minutes. He said there are no deals, but showed the phones available. Our representative explained the differences of the phones, with the pro having a third camera and better battery life. My dad decided to get the IPhone 17 Pro (about 1100 dollars). We first wanted to trade in the old phone (the 12 mini worth about 150 dollars), but then we were told we would need to access the Apple account to wipe the data. Unfortunately, my dad forgot the Apple password, so we didn't trade the old phone. We just bought the phone, but were given a couple days if we decide to trade it in. The whole process was done in 15 minutes, so it was pretty quick. It was pretty crowded during Black Friday, but we appreciated that all the sales reps were moving fast, but still patient with the customers. There were displays of the all the products, that can be tried before buying. Most are on demo mode, which also advertises the phone when not being interacted. My dad likes the new phone, but still under a learning curve with the new features. It also took some time to transfer some of the apps, data, and passwords to the new phone. For people who love IPhone and other Apple products, it is a good store to try them before buying, and best when buying unlocked phones so you can choose and move to any carrier. Overall: B

If you've ever been to an Apple Store before wipe that out of your mind, this place is nothing like…read morethem. Slovenly, sloppily, dressed employees, children, running around screaming AND bad service 3 to 4 hour Wait just to drop off a repair. The place is only half full, I'm so disappointed. I've always been so impressed with Apple. This is a disgrace. So much for AppleCare. Perhaps if I only visited New York City Apple stores before this one is the reason for my immense disappointment. After all this is Florida.

Alfredo was very friendly and helpful and answered all of our questions with patience and…read moreknowledge. Truly appreciated him taking the time to address any concern my mother had for her phone. They had everything we need for anything phone-related such as chargers, screen protectors, phones, speakers

I reluctantly had to go into this location because my new upgrade was rejecting my SIM card…read more Surprisingly, I was greeted by everyone on the floor warmly. I can tell there is new staff. The associate was able to help me figure out the device was defective, and what my next steps should be. Great improvement guys and what should be expected coming from a corporate location!

Quick fix of my problem. The girl had me in and out of there fast. Solved it perfectlyread more

Garbage I just want to pay my phone off and I can't even do it because these people are incompetent…read moreand don't know anything about T-Mobile they are literally there to just try and sell you a phone if you have any questions you can spend six hours on the phone with customer service I would probably get farther

Brian C you are amazing, helpful and just all around wonderful. Thank you for your kindness and…read morepatience while assisting me with the right mic to purchase There was a large selection of mics to choose from and I was able to filter through which one would work best with the work I was doing. Also thank you to the general manager Alex with helping me with the purchase as well. A great and friendly team this best buy location has! I will definitely be back.

I went about 2-3 weeks ago for an electric shaver. When we arrived, it looked like a typical best…read morebuy store. But when we went to the shaver aisle, we noticed that it looked unorganized. Various models were randomly placed, not matching the labels in the aisle. I could not find the shaver I was looking for, so I gave up. I also tried looking for a screen protector for my pixel phone, but most of them were for newer versions and models. I tried looking for a clerk to help me, but all looked busy. I gave up on that as well. The only thing we bought was a toner cartridge for my mom's printer, which was at the regular price. Checkout didn't take too long, as there wasn't much of a line. The person who handled the checkout was friendly. This best buy might be getting old and may need a renovation. At least for the shavers, it looked unkempt. My dad and I were about to go away empty handed, but at least we got the printer toner. The millennia mall area seems to have better selection and value, so I would shop there instead. Best to check their site first and their app before going to the store.

I purchased a new laptop and received amazing customer service from shift lead Faliz. Highly…read morerecommend! Acer-swift-16-ai-16-3k-oled-touch-laptop-copilot-pc-intel-core-ultra.

From the owner: At Fast Money Electronics, we specialize in buying and selling Apple and Samsung devices at the…read morebest prices in Orlando. Whether you’re upgrading your phone or selling your old one, we make the process quick, easy, and reliable. We also buy MacBooks, tablets, and gaming consoles. Get fast cash and honest service every time.