Do not come here for any sort of custom PC repair I went there to get a diagnostic for my build as…read moreit was not working properly it was $75 for the diagnostic. They notified me four days later that it was a problem with the motherboard. Even though the CPU debugging light was on. They try having me pay $600 for them to repair the motherboard. Not even replace it. they were going to actually mess with the motherboard. And the math wasn't really making sense. My motherboard is just under $230. I did not proceed with them with my build and when I got my build back, it was missing screws throughout. I'll recommend before proceeding with them with repairs if you still have warranty under any of your components, go through the manufacturer use your warranty To get the component replaced

All I can say is WOW! Went here to upgrade my MacBook Pro. I bought it in 2012 and it was running…read morelike a dinosaur. Everything would take forever to load and I was thinking of getting a new one. Took it here to get it serviced and with their recommendations I added a TB of memory, changed out the HDD for an SSD , and upgraded the RAM. Saved myself a solid $1300 . These guys know what they're doing and they are super professional. Highly recommend.

am having an issue with the AT&T New Independência store, where I have been receiving improper…read morecharges for the past six months. The former manager, Alejandro, was unable to resolve it. I have already spoken with two staff members, Igor and another employee whose name I do not recall. They were supposed to pass on my dissatisfaction to the new store manager, Osiris, but it seems they have not conveyed the information, and the manager has not contacted me. I still have this open issue; I remain with the problem unresolved, and no one has contacted me so far to solve it. I am being harmed by this, and I am not receiving the standard attention I would expect as a customer. I want to highlight my dissatisfaction with the company in question.

Chris and Yonel helped me for over an hour after closing to get my service squared away. We were on…read morethe phone with AT&T customer service for at least an hour before anyone picked up...then another 40 minuite waite. The store was exceptionally helpful, but AT&T helpline is the worst i have ever encountered with any company. However, both Chris and Yonel were very understanding and helped me get the 37.00 internet deal that was about to expire that day. Both employees were very knowledgeable and understanding willing to go above and beyond to help you get you the correct service.

The overcharged me and wouldn't fix it so I dropped them and moved on to another company. They did…read morethe same thing to my uncle!

This was my second time coming here, and the experience was less than desirable again…read more When we first walked in, we were met with, "I'm in the middle of something right now, I need a few minutes." Which I guess was fine, but we were the only customers in there, and they were all sitting, and standing in a cluster talking loudly about another associate who was late. After about seven minutes, someone came from the back, and attempted to help us, but was unfamiliar with my phone (Z Fold), and was at a loss with issues my husband was having with his phone. I will not be coming back to this store.

This man is absolutely incredible! In addition to being…read moremobile, he is also quick! Last night, my screen went completely blank, and I was at a loss for what to do. I was shocked when Cellupart, whom I found on Google, came to my place of employment and fixed my phone in 15 to 20 minutes. He also fixed the charging port on my iPhone 13 Pro max, which I've owned for years. I'm very grateful that I found him because other companies quoted 2x times more $$

Terrible service! Grease fingers left his print on the inside of the glass he replaces & over…read morecharged me to never answer back to fix it.

We have been using the cell phone service long time, I called in May trying to save money and one…read moreCustomer Service Rep. changed my plan telling me it doesn't affect the current plan only hot spot than we didn't use, also she said didn't affect the free text message and rooming in Latin America. Long story short she lye, my plan it was totally different, so I call in June when I received my bill and talked with a Rep. again, and asked him to change the way I asked for, he said he will change that and this month I received and increased of $100 in one of my lines. Called again and I asked to be transfer to a supervisor, her name Lisa Leon, that she didn't even help, after 20 minutes of waiting she said I changed my plan, and I accept the changes she did... she didn't even stop talking when I try to talk. She doesn't event try to help only talk and talk. I asked for the recorded to be sent to my email and her answer it was go to the office and asked for..... that was the answer of that person. How that person is a supervisor when her customer service is the worse. Remember asked for another person to be really help.

Very clean store with incredibly professional employees! This will always be my go-to location…read morewhenever I need assistance with my AT&T account.

If you've ever been to an Apple Store before wipe that out of your mind, this place is nothing like…read morethem. Slovenly, sloppily, dressed employees, children, running around screaming AND bad service 3 to 4 hour Wait just to drop off a repair. The place is only half full, I'm so disappointed. I've always been so impressed with Apple. This is a disgrace. So much for AppleCare. Perhaps if I only visited New York City Apple stores before this one is the reason for my immense disappointment. After all this is Florida.

After having my screen replaced I canceled my apple care because having to pay for a replacement…read moreafter having apple care without a single issue for 6 years is robbery. I noticed the screen is not the same, it's not as sensitive and I bit more sticky. I dropped my phone once and it's cracked again. I hate android but having apple will cost you, that's the lesson (:

The old staff is gone and the new ones are just plain pathetic. Not knowledgeable on current…read moreupgrade plans . Go elsewhere if you can.

I'm extremely frustrated with the lack of resolution regarding my iPhone 13 Pro charging port…read moreissue. I pay monthly for device protection through T-Mobile. When I filed a claim with Asurion, I was told it's a mechanical issue and I should contact T-Mobile directly. When I contacted T-Mobile, I was told the opposite, that Asurion should handle it, and was cold-transferred back. After repeating this cycle again, T-Mobile told me to visit a store. I visited the T-Mobile store at 1082 Cypress Pkwy, Poinciana, FL. The rep verified the charging port issue, but the manager refused to process it under warranty, claiming "physical damage" , which is the very issue I'm trying to fix. They again told me to file another claim with Asurion, which will obviously be denied again as a mechanical issue. Bottom line: I'm stuck with a phone I can't properly charge. I'm paying monthly for a protection plan that offers no help.

PLEASE DON'T GO HERE!!! THIEVES!!!!…read more The worst experience I've ever had at a store. Came in for an insurance/warranty replacement and they refused 2 times to replace my phone. First time they claimed the report was done incorrectly, they created a second report and the employee told me, ill make sure to mark it as totally damaged for you? What does that even mean? The phone was already damaged! Second time, they still say the report was done incorrectly and this time they are the ones that actually wrote it! Steve the manager is a narcissistic a hole surrounded by employees that have been told to lie and cheat. Just while I was wait, I heard at least 5 different stories on how this store has ripped people off and they were there fighting. One returned items to this store and store never processed it and this person was being charged for months. No resolution and wanted to open a 3rd ticket. I am not with this company all based on this one store. I'm happily a Verizon customer. They are definitely doing shady business at this location and I would strongly recommend T-MOBILE Corp to investigate. Enjoy the 2 phones you have now kept from our insurance claim.....

Horrible service. Horrible sales reps. Completely unhelpful…read more T-Mobile is absolute garbage This location ordered me a replacement phone, I waited 3 days, and then refused to fulfill the replacement. "Just doing my job" is a convenient way to not actually do your job Embarrassing how terrible the team at this location truly is.

I will say the staff is very friendly. However, they care more about making a profit than fully…read moreexplaining in detail the charges or warranty details. Too pushy when trying to sell items to where I would agree just to get them to leave me alone AND THEN the screen protector they sold me cracked in only FIVE days. I was very adamant on the fact that I did not want a screen protector as I just get them in bulk from Amazon since I go through them so fast. To which the employee's argument was their $40 protector will not crack like the cheaper Amazon ones, and if it does no problem theirs are under warranty. After the $40 screen protector cracked in less than a week, I went in to get it replaced and they said okay yea it is under warranty so when you buy another one, you get the next one 50% off. LIKE why didn't you explain the details of the warranty before I purchased. "Under warranty" i'm assuming you're replacing for free next time. After being sold my phone where they failed to mention all the additional charges getting added to my account, I decided not to go into that store anymore. If I have any questions or needs for Verizon I call the location in Melbourne and speak to Nick Yates. He is FANTASTIC. Told me in detail all the charges that come with a new device and more. And guess what I still ended up buying additional items BUT I knew EXACTLY how much they cost and what my bill was going to look like going forward. I has zero questions after and guess what, when my bill came the next month it was EXACTLY how much Nick told me. I understand people working on commissions or sales but to not fully disclose the amount of money I would be charged is ridiculous. DO NOT go to this store. I recommend calling the Melbourne location and asking specifically for Nick Yates if you want an actual honest, caring employee to help you purchase these very expensive devices

I made a BIG purchase at this place and it was a huge dissapointment and waste of money. I'm…read moreconsidering taking legal actions because of this injustice that has been done to me. I switched 5 lines from AT&Te to this company about 4 months ago, I even got 5 new phones (1 for each line). I was promised $150 a month and nothing more and because I switched an additional promotion of a $200 gift card per line. As of today I have paid more than $1200 dollars only on hidden fees and the gift cards that I was promised have been denied. Also the phone service isn't even good. I went here again to solve the problem and they sent me away to talk to some phone operator that told me that I should come back to this store. This is a theft and an outrage. Expect legal actions Verizon.