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    7 months ago

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    6 months ago

    Terrible service! Grease fingers left his print on the inside of the glass he replaces & over charged me to never answer back to fix it.

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    URPhone Store - water damaged phone repair

    URPhone Store

    (12 reviews)

    Horizons West / West Orlando

    This repair shop quoted me the cheapest price in the area to replace my iPad's screen. After my…read moreexperience, I can say that it's very obvious why. First upon arrival the place is very sketchy looking with nothing on the door but a hung up banner that was half falling down. When I walked in, I thought there was no employee but as I approached the counter I realized that the employee was dead asleep in the chair. This was in the middle of the day. I wasn't sure if I should try waking him up, so I walked back out and back in to trigger the sound of the door alarm. They don't take any form of card payment, only cash app, Zelle, or cash (definitely not suspicious at all). I didn't get a receipt and I had to ask the employee if he needed my information so that he could call me when it was ready. He seemed flustered and said it was his first day. I'm assuming the fact he just woke up didn't help. I called the owner about two hours in to ask for an update and he said it would be ready in 20 minutes. When he got to the store it was in fact not ready and took an additional 20 minutes. When I got the tablet back, the screen was "fixed" but the iPad did not work when trying to touch it. We brought it back in for the employee to say it was a "defective part". We had to wait an additional three hours for it to be corrected. I will say the owner was responsive via phone calls and yelp but that is the only positive I found. The price point is low, but there are competitors in the area that charge similar rates, I would recommend looking into those.

    the pricing is too high. also they could try and be a…read morelittle nicer to the client on the phone

    URPhone Store - Charging port replacement

    URPhone Store

    (6 reviews)

    South Orange, Downtown South

    Amazing customer service! Got my iPhone 16 pro max screen repaired in less than 20min and for an…read moreamazing price. They offer lifetime warranty which gives me peace of mind. The technician was very knowledgeable and explained to me everything about how the screen and LCD repair works! This is my now go to store.

    I dropped my phone during my B-day, broke it so bad I couldn't use it properly without cutting my…read morefingers, got no photos of my B-day party thank God hahahah OuiOui. Anyway, as we were leaving Disney Works I wanted to see what was happening on my phone so as we randomly passed a phone repair shop we stopped to get the screen fixed. Mr. "Ray" in the pink shirt, (photo posted) seemed like a jolly fine fellow & said he could fix it in a hour, but his computer was down, so I would have to pay cash. (Should have seen that as a red flag) No worries, I said, I went across the street to Fanny about while I waited. I came back he said he fixed it but I needed a new battery, and that was going to cost $30 more. I said ok. Didn't think anything of it. He gave me my phone said it was dead but I could charge it in the car. I paid & he quickly gave me some Cash change ask me to give him 5 stars on google, which I did, and I left. When I got in the car the phone wouldn't charge & he shorted me $30 in change. I went back inside told him he shorted me $30 and it wouldn't charge. It kept dying. He said he would change the battery again. And he did acknowledge that he made a mistake & didn't give me the correct change back. He gave me $30 more in Cash. My husband was now standing there beside me & ask him if he could fix his backup phone screen for $120 also. He said yes, and he fixed Sir Hubbers backup phone also, which is working fine. He told us he switched the battery out again for another "after market battery" which the phone was telling us that it didn't recognize the battery it wasn't a Apple battery so we thought that was why it wasn't charging right. We thought we just had to get home to charge it with the apple charger so we left. Long story short, while we were there some strange dude kept coming in & out waiting for us to leave, it all seemed odd and looking back on it; we think it was his drug dealer. I mean, he wanted cash, he couldn't do simple math, he acted very strange etc., So, on the drive back to St Pete we stopped in SH for a boba, but they were closed. There was a phone place next door that was open & these phone people told us it couldn't be fixed! (That reviews coming) When I got back to St Pete, I looked for a reputable place, anyone with an IQ above "Ray's" age double cubed square & found "Phone repair and more" which has the largest Phone Repair chain in the Tampa area. Long Story short, I met Mr. Mohamed there & he said he would take a look at it. When I came back he was very serious in his tone & told me who ever tried to "fix" the battery broke the connectors by being too forceful. They did NOT even replace the battery, it was still the original Apple battery & it was leaking (see photos) He pointed out the crack in the battery (see photos) ask me to smell it. It smelled of fuel, as it was leaking. He said he would NEVER let anyone leave his shop with a battery like that as it was so dangerous it could explode any moment, it could have killed me, burnt my house down, burned me in my car etc., Mr. Mohamed is replacing the battery connectors & battery. It should be fixed in a week. I thanked him for saving my life. To Mr. Ray: "You broke my phone, lied to me, you scammed me for cash, you did NOT replace my battery with a after market battery, it still has the original Apple batter that is leaking! It could have cost me my life, the people I love around me or God forbid even more unsuspecting innocent lives. Mr. Ray, you are a danger to society. Lawyer up." DO NOT RECOMMEND!

    Gorilla Fix - Gorilla Fix !

    Gorilla Fix

    (10 reviews)

    Bell Isle

    Contacted Jimmy early Jan 2021 looking to replace the cracked screen for my Note 9. Phone was…read moreinvolved in an issue where someone grabbed it out of my hand and it hit the wall next to me. Jimmy quoted $230, and then ordered parts and called me 2 days later to do the repair. Took about an hour, and was told if there were any problems just let him know. He's english isn't very good, but I told him I will check when I get back from the shop and put a screen protector on. Repair was done 1/12, as of this morning 2/26, a spider like crack is again, all over the screen. No damage to the phone, not dropped, thrown, mishandled anything. Jimmy doesn't want to honor any repair, any replacement, discount, anything. The part was most likely a second hand defect replacement part, and now a phone I picked up 2+ years ago... has a cracked screen for a 2nd time. Not to mention the obvious pry marks on the bottom right of my phone from where Jimmy pulled off the original cracked screen that he ignored when I brought to his attention after getting the phone back and looking at it for several days. Not happy about the outcome at all, and it was my fault for opting to go with a nobody repair place that I've never heard of. Phone screens don't just crack by themselves agreed, but they also just don't stop being predictably usable after a few weeks of very light use and travel from a desk to a table. Cannot recommend this place nor the owner. Extremely disappointed.

    I was a little apprehensive taking my phone to Gorilla Fix given the 1-star review. I had backed up…read moremy phone last night but it turns out I didn't need to. Within 30 minutes, Javier had fixed my terribly cracked screen and even hooked me with with a tempered glass screen protector! I constantly break my phone screen but I really hate the feeling of cases. This way, it will at least minimize the chance of breaking my phone screen. Javier was incredibly professional,, very prompt, and I honestly couldn't recommend anyone better! Thanks to him, the front of my phone looks brand new and I couldn't be happier!!

    Cellupart - mobilephonerepair - Updated May 2026

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