I never thought I would write a review about Xfinity. Nevertheless, the store experience was easy,…read morefun, and wonderful. David helped me out, and not only was he helpful, but he was also extroverted, vibrant, and a fun person to talk to while we waited for my router. I expected to have to pay, but nope! ‍ I haven't had internet in over A MONTH. However, he got me on the right path in less than a few hours. Thank you so much David. P.S! Give David a few days off to go to Las Vegas. He deserves it

The worst WiFi in the entire world. It would work every other day and customer service is basically…read morenon existent. So don't waste your money.

WOW! customer service (if you can call it that) has been HORRIBLE since day one. To begin with,…read morethey sold us our VoIP phones based on the promise we could use them anywhere. But when it came time for service, they would only service them at our office location and refused to send us a new $50 phone. Most recently, my phone stopped working and I spent 2 hours on the phone with WOW! technicians only to be told I would have to bring the phone into my office to have them fix it. When they did, they found out it was not the phone at all but a "backend problem" with their system. So I have not had a phone for 6 DAYS because of their own problem after they wasted TWO HOURS of my time. I am DONE with WOW! and will be terminating our contract as soon as it is possible to do so. I would NEVER do business with these people again.

It's awful. Today I have multiple channels missing. I pay for a sports subscription. No channels.read more

This Boost Mobile location on Rivers Avenue is very helpful when you need a quick cell phone…read morelocation option for a really good value. The staff here is very helpful and attentive to get you what you need and have you ready and on your way in a short amount of time. They make the process very easy and simple and are worth checking out.

Worst Customer Service Eating, Talking to colleagues while…read morewith customer. Rude, their way or the highway.

Went for an insurance claim and only one person ahead of me. Waited almost an hour. Guy that…read morechecked me in said I was next. He proceeded to do a bunch of nothing and talk with his coworkers. He finally came over to help me and it took him about 10 minutes to complete the process. He just made me wait on purpose. When I purchase my next phone it will NOT be at this store, he was just rude.

Internet seems to always be going out. They are fairly fast at getting the issue resolved but I…read moreshould not have to continually call every other week because my Internet is out again!

First, as an Internet Service Provider, Knology is extremely fast - we appreciate it…read more Secondly, the Cable/TV Service is OUTDATED. The search engine that Knology uses, for searching programs, was used back in late 1990s. I don't want to have to scroll through every date to find a show I want to record or watch; plus Knology only allows you to forward ONE week, and you better know the date! Plus I don't want to spend my time scrolling through a huge list...that is time consuming. Other cable companies you can key the name of the show. Prior to Knology, I could watch past airings of shows I missed. For example, I was out of town for 2 weeks...when I returned I realized I didn't record a specific show. So, I brought up the search on my previous cable company's box, and it listed all the episodes for the month. I selected the one's I missed and started watching them. This makes it so much easier and flexible because you DON'T HAVE TO RECORD every episode of a show. As for the phone, going to Knology from Vontage, now I have to purchase a caller ID...more money spent. Right now I AM NOT a big fan of Knology and WOULD NOT recommend them, unless it is strictly as a price comparison. Knology service is so 1990's and this is 2012! The company really needs to update their software. I am posting my review of Knology service, I don't want people to be miss informed, like we were.

I had an AT&T technician knock on my door yesterday, their fiber plans are reasonably priced so I…read moredecided to talk them. Turns out to get AT&T internet, they wanted a $20 fee up front and then to run a full credit report on me. Granted $20 isn't really that much money, but the business plan that created this goes against my grain. To make matters worse, they wanted to run a full credit report on me, although they told me it was a soft pull. I turned down the service and think any large internet provider that asks for money up front and to run a full credit report on you should be avoided. You can make your own decision though.

Customer service is terrible! I've had to call them at least 6 times and wait on hold forever…read morebecause of a phone that I ordered never was shipped and then they sent me another one but changed the phone number and I'm having a nightmare trying too get it fixed. Every time I call in they give me another number to call and I have to start all over. I have 6 lines with AT&T and have been with them for 20 years but I'm so done with them.

Absolutely the WORST customer service I have ever experienced....both on the phone and online and…read morein person. We switched to fiber optic service for wifi and internet. I would rate them as zero stars if that were possible.

Got new white tower today and took 15 minutes to set with phone support. Found out later today WiFi…read morewas not connected during setup. Had to call in and get help getting my new white tower completely connected. Took 38 minutes.

I know people love to complain about their internet service providers, but Home Telecom has worked…read moreout pretty good for us. When we did have a problem, I was only on hold for about a minute before a real human picked up and helped solve the issue.

Complete shit show ever since they went wireless. If only there were options. Remotes don't sync…read morewith TVs, internet lags, frequent outages though brief. Just painful.

Brown, the manager verified my sons trade in was going to apply as he'd thought it would and walked…read moreus through the billing as we turned in an old phone. The experience was great from start to finish and Breton had us out of there in less than 10 minutes. Highly recommend d these folks and Breon is an All-Star.

Nothing. 24 hour outage and 4 days to get someone to set up our Satellite accounts. Max ,…read moreNetflix, Prime. Which we have been on the phone trying to retrieve our 1 1/2 year account after a 24 hour power outage. We both have IPhone 16's, THANK You! No we are not into duplicating that purchase with you!. No, we don't need to pay you for Max, Prime & Netflix. Please RESTORE what we have after YOUR 24 hour outage. WOW, my 75 year old husband is handicapped and in a wheelchair and all you want to do is sell us what we have. This service is important to us regardless of your appalling service. We have tried to save $100. A month with your antiquated service. So not worth it. You suck, users, incompetent, poor service.