Holy moley have you been in here? The staff is supper nice and friendly. Especially Stephanie…read morethe store manager and Crystal who was my rep. Crystal was very attentive to my needs to get in a plan that would benefit me. She looked for discounts I could qualify for and got me to do a buy one get one free line and activated my galaxy watch when all I wanted to do was ask for prices. Watch how she will get down and look for that best plans and promos for you. Go in and see her actually they are all great

We had such a pleasant time with Angie and Richard and the whole team at the Centre Point T-mobile…read more We were greeted as soon as we entered, and as soon as the other customers were finished we were served. The employees had a lot of energy and knowledge, which combined allowed them to address our very difficult problems. Angie was particularly helpful and stayed past closing to ensure we got all our data during our upgrade procedure. We even had a fire alarm go off in the building and they were willing to keep working with us on their mobiles on the parking lot. Thank you so much for taking the misery out of cell phone carriers!

Great response time and very affordable prices. I was able to get a phone repair at half the cost…read moreof competitors.

Amir was not only a great technician, his service was top notch and affordable. It's a big relief…read moreto know someone so talented with electronics repair is just right down the street and available when needed!

Pre-ordered new phone they wanted 30.00 to transfer my data to new phone. Made the decision to…read moretransfer it myself while in store. Glad I did because not all my data transferred over. They had to get on the phone with tech services to get my phone number to transferred over. The customer service had some odor issue (halitosis). Then when she was working on my new phone she dragged it across the counter instead of picking it up. Nothing like having scratches on a new phone that I just unboxed. I asked her not to do that and I got a mean stare. I got frustrated at the way customer service treated customers. I was at the store for almost 3 hours just to get a new phone. Another lady was there before me and she was having issues also with customer service. Over heard her say it had been 5 days and her cell issues had not been resolved. Second guessing my choice to stay with Verizon instead of moving to a new cell phone service.

Walked in at 5:30pm on Monday at Verizon Wireless in North Charleston and was seen right away…read more Upgrading iPhone 15 to iPhone 17 Pro today. My sales associate Kenya was very helpful and found a 512 GB Blue 17 Pro for me. Everything went very smoothly! Easy 5 Stars !!

Metro by T-Mobile on Dorchester Road in North Charleston is an excellent source for quality…read morewireless and cell phones at a good value. They have really good customer service here and are available to answer any of your questions or provide assistance when needed. I have had a really good experience every time I have been here.

You have to go into a place without an attitude, These bad reviews are probably from those who…read moreexpect everybody to bow to them. The store was staffed up for the holidays. Didn't get his name but a shorter black guy helped me, he was professional, good disposition and very helpful. In and out with a new SIMM card in 10 minutes, no charge. Relax people, take your time. Life is too short.

Located in a safe part of town in a strip mall, this Tmobile store is very clean with all the…read moreupdated phones and accessories. Although the place looks sparce, in that I would think they would have more to sell? Anyways just an observation. That said I would carefully consider using this store as I had two small but relatively bad experiences. First, I had the lens cap on both of my cameras come off and the fold won't unfold all the way. Finally the screen has dead spots. I called customer care and reported my issue. Since I have TEP - Total Equipment Protection (read the TOTAL part again) the contract I signed was no questions asked replacement. Customer care said they'd ship my device to the store and I could pick it up. That night 1 hour before they closed, I called the store to see what I needed to do. She wasn't exactly happy I was calling. Then informed me "well you can't bring it in now, we're closing in an hour." I couldn't even get the sentence out before she was making it clear that they couldn't do it now. After she released her hot air, I said they have to ship it first. Then she was happy, b/c I guess it meant I wouldn't be coming in on her shift in the future. When my phone finally arrived I dropped by to pick it up. The two people were helping one customer. What I mean is one person was helping a customer and the other was leaning on the counter. After they finally addressed me I said, "You guys have a phone for me to pick up and trade in." The guy looked pissed and said he can't do that. I showed him the text that proved the point. He wasn't happy. Then he inspected the phone and said it looked dropped, I said, that's not the issue! Anyways the whole attitude at the store, Tmobiles lying of swapping devices that I pay for each month to protect me from and the total Tmobile mentality sucked. I'm not going to tell anyone what carrier to use, but I'm switching with the Fold 8 comes out. Next, I will never EVER step foot in that store again. I used to be in retail ages ago and there's something to be said about quality customer service.

Made an online appointment through their site for an iphone screen replacement for last Friday…read moremorning at 10:30. I received a text back confirming that they "had the screen" and quoted the price. When I arrived and verified with "Nate" that I was there for the scheduled appointment, I was told that "oh no, the techs don't get in UNTIL 11:30 to do the repair". I'm sorry, what?? What type of business schedules a repair for an hour before their employee arrives. Needless to say I was not waiting around for a solid hour and then likely another hour for the tech to actually show up for his job and do the repair. Additionally, Nate didn't really see the problem with this at all and barely apologized.

Reasonably priced and quick-working. The hdmi port in my ps5 broke and they repaired it and had it…read moreback to me in 5 hours. Thanks for the help

Four hours, solutions offered did not solve the problem. I was given an appointment with a "genius"…read moreand we made it to Chas about 15 minutes before they opened I don't really like their system of seating you at a table and one person taking care of more than one customer at a time. Between the time they take to go inside and ask a question about how to tackle certain problem and helping other people you waste a lot of time. By 1pm the place was packed like there was a Black Friday sale, I can't imagine getting there at that time. Store and tech support should be in different places but it is what it is I didn't buy any accessories because had spent a lot of time seating idle The rep that helped me though deserves the highest accolades ever given at a place where the only thing missing is a whip to direct employees and customers. I would not work in a place like this for the world I think I am being generous with three stars, nothing but problems with the IPhone 17Pro, wish I would have kept the XR I had before. Apple you really made a good phone into a piece of crap in Les than six years I see no improvements but inconveniences malfunctions. I get more robocalls in a day than I had in six months!

Want to say A VERY BIG THANK YOU TO MASON AND JAY for their very kind thoughtful intelligent…read morecompetent assistance regarding my current situation !! It was most helpful and encouraging! It was my 1st visit to the Apple store and both impressive and productive My grandson was instrumental in my visit With sincere appreciation Patricia DeMatteo

I'm happy to say, I had a great experience at T Mobile in Ravenel. My ancient phone died and I…read moreneeded a new one. Danielle was the person who helped and she was very knowledgeable and helpful. She got it all loaded from my old phone and set everything up for me. Excellent service by Danielle! Thank you! Sue W

I have a business phones with them and the service is really good but the knowledge in the store is…read morelacking. they send me out the door after they could not turn on my phone and sold me a new phone 800 dollars later and it did not work when I got home. Needless to say I am ticked off and they dont open back up until 11 am. Talk about bankers hours

The worse you can image The cover of the wires at our apt…read morecomplex has been off for 8 months it has been reported to xfinity,,all they say will get around to it So we are paying for unprofessional rip off service ..reporting to the city for the dangerous situation , it could cause a fire,, harm the anyone innocent person touching it .

I never thought I would write a review about Xfinity. Nevertheless, the store experience was easy,…read morefun, and wonderful. David helped me out, and not only was he helpful, but he was also extroverted, vibrant, and a fun person to talk to while we waited for my router. I expected to have to pay, but nope! ‍ I haven't had internet in over A MONTH. However, he got me on the right path in less than a few hours. Thank you so much David. P.S! Give David a few days off to go to Las Vegas. He deserves it