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    Apple - Charleston

    2.9 (193 reviews)
    Open • 10:00 am - 7:00 pm

    Apple - Charleston Photos

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    Reviews With Photos

    iPhone 17 lavender
    Chrissy D.

    4th time visiting - twice was for a repair on a laptop and phone, once for purchasing a cord to convert auxiliary to phone jack and a laptop converter cord, and most recently for a iPhone 17 purchase! I've utilized the scheduling option online but for the most recent trip did a walk-in. There was a handful of crew members ready and eager to help out on a Saturday morning. No wait time since we were purchasing so turnaround time was about 30 minutes. From my experience in the past, repairs can take about 2 hours so bring books or busy work to keep yourself entertained or stroll around downtown. I enjoyed my iPhone 12 mini but love to take photos so wanted something a little bigger space-wise. Zach took great care of my dad and I so kudos to his courteous, professional, knowledgeable assistance. He shared some pointers and the one I found most helpful is that my old phone could cross over to the new one if they're near each other so no hard feelings if you haven't backed up your phone in months! It was estimated 2-4 hours but once I connected to home wifi it took only 35 minutes. Overall had a quick, efficient visit. Zach helped make the trip a pleasant one with his active listening and patience with explaining phone activation steps!

    Melanie B.

    We've always had a great experience at the Apple Store. The staff is consistently friendly and helpful, and the wait times are usually very reasonable. One of our favorite parts is that they're pet friendly--so of course we had to bring Luna along! It makes the whole experience even better. Always a positive visit whenever we stop in.

    Outside store front
    Meg B.

    I am thankful we have an Apple Store in Charleston. They are wonderful for picking up accessories and are available for phone issues and support. The building is easy to walk by if you are not looking closely. The employees are all wear matching tops which I like and make it easy in a sea of people to find help. As soon as I walk in the door, someone is greeting me and asking how they can help me. Pro- tip- they have a restroom in the back and it is really nice and clean!

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    4 months ago

    Helpful 8
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    6 months ago

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    18 days ago

    Took my grandson into Apple to get ready for college. Great experience purchasing laptop and mobile phone.

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    9 months ago

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    6 months ago

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    1 month ago

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    4 months ago

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    4 months ago

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    2 months ago

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    10 months ago

    You have to wait awhile, but it's worth it. They will solve your problem! I am never disappointed here. Service was great!

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    3 months ago

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    2 years ago

    Helpful 5
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    2 years ago

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    4 years ago

    Helpful 3
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    2 years ago

    Helpful 12
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    1 year ago

    Helpful 1
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    3 years ago

    We walked in and were taken care of in about 10 minutes. Great customer service and was able to quickly diagnosis my issue with my ear pods.

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    3 years ago

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    2 years ago

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    2 years ago

    This Apple Store refuses to provide services that Apple Support and Sales says it should provide. Rude customer service as well. Avoid!

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    8 years ago

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    2 years ago

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    7 years ago

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    5 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    14 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    Page 1 of 5

    Ask the Community - Apple - Charleston

    I want to have my Apple Watch fixed do I have to make an appointment and how much would it cost? My watches screen seems to have popped out of place. The watch still works but would I need to look somewhere else?

    Sharkbait, you will need to make an appointment. At last check, the Apple Store still had bouncers at the door. No appointment no entry. Also, best to bring a mask. Apple is serious about protecting its employees (good thing).… 

    Help! My phone is really sick, desperate for a new one, and unable to get any info on possible date for re-opening on King ST. I though with the college kids back in town they would be in super high demand...Anybody have inside info? Thanks!

    They are open by appointment only. Check their website to schedule!

    Don’t See Your Question? Ask Away!

    Review Highlights - Apple - Charleston

    “Love Apple and their products.”

    Mentioned in 2 reviews

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    I just spent one hour in the Saturday, August 15. The person in the print department was un…read moreknowledgeable about everything no help at all when I asked to see the manager on duty and help with getting business cards ordered. He basically threw my business card at me when the manager on duty came to help me, he was even worse stating oh there is a woman that has been here for 30 years. That'll be here in about 15 or 20 she can help you get the order done because I just don't have time while he sat there doing nothing drinking his bottle of water. Then the woman of 30 years comes in she is also unable to help saying that everything has to be done online now that will be my last visit to the for any of my or of any kind after 35 years of doing business with . Office Depot, Sam Rittenberg Blvd., Charleston, SC Carolina.

    This review comes with regards to the General Manager. I drove from Savannah, Georgia to pick up an…read moreorder that was purportedly cancelled by the Office Depot at the Statesboro, location. Notably, after speaking with Office Depot .com I was told to pick up the order in Charleston, South Carolina. Upon my arrival the General Manager cancelled the order for no reason. He colluded with others to the extent cause numerous charges on my credit card. The order could not be completed because of his misconduct amid others. Be careful with this guy he is dangerous. If you are shopping products double check his work. He should be in jail.

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    Apple - Charleston - mobilephones - Updated September 2026

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