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Cellaxs

3.9 (11 reviews)
Open • 11:00 am - 8:00 pm
Updated 1 month ago

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Response time

20 minutes

Response rate

100%

Services - Cellaxs

Desktop computer body repair

Desktop computer support

Device support or repair

6 More Services

Laptop body repair

Laptop support

Mobile phone body repair

Mobile phone support

Tablet body repair

Tablet support

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5 years ago

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Hadi K.

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2 years ago

Super fast, friendly service for a great price. Had my phone back looking brand new in 20 minutes. Highly recommend!!

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2 years ago

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4 years ago

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5 years ago

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6 years ago

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4 years ago

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Hadi K.

Thanks Cindy, we’re glad we could help!

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6 years ago

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Hadi K.

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6 years ago

Good service and prices but cheap parts. Go here if you need to save money, but be careful with your phone after!

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7 years ago

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10 years ago

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Ask the Community - Cellaxs

Verizon

Verizon

(15 reviews)

I ordered an Apple Watch from the Verizon store on Victory Drive in Savannah, GA. When it arrived,…read morethe band was too large. The salesperson who helped me, Justin, was terrific--he immediately offered to order a smaller band so I could compare both sizes before deciding which one to purchase. He repacked the original watch, labeled the box with my name, and said the store would hold it in the back until the second one arrived. Over the next few days, I received multiple confirmations: emails from Verizon showing two watch orders, voicemail notifications telling me the watch was ready for pickup, and FedEx tracking updates confirming delivery to the store. Everything looked exactly as Justin had explained. But when I went to pick up the watch, Justin was off--and the experience went downhill fast. The salesperson who greeted me told me there was no record of any orders, no watches in the back, nothing. I showed him the Verizon emails, FedEx delivery confirmations, and even explained that I had already tried on the original watch they'd set aside. He dismissed all of it and made me feel like I was imagining the entire situation. I asked for the manager, and unfortunately things only got worse. She showed no concern that two watches--both confirmed delivered and signed for--had seemingly disappeared. She didn't apologize, didn't investigate, didn't look up the order, didn't ask questions... nothing. Her attitude was essentially: You never ordered anything and we can't help you. As someone who has been a Verizon customer since the early days--my entire family has multiple lines and devices with you--this was beyond disappointing. I would have understood if they said the watch was accidentally sold or misplaced. Mistakes happen. What's unacceptable is insisting the order never existed when I'm providing all the documentation, and showing zero interest in figuring out what happened to merchandise delivered to and signed for by a Verizon store manager. At the very least, I expected someone to care that two Apple Watches confirmed delivered to your store have vanished. Whether they were mis-scanned, sold, or stolen, this should matter to the store leadership. Instead, I was treated dismissively and left without any resolution.

This was the worst experience ever! Nobody was in the Verizon store when we arrived, although the…read moredoors were open. When the salesman arrived 20 minutes later, he was high as a kite! Consequently it took 3 hours to add a line to our commercial account, and buy an additional phone. We will never go back!

Cellaxs - cellphoneaccessories - Updated May 2026

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