I had an absolutely incredible experience!…read more The other day I was rollerblading when I fell HARD and ended up messing up my phone screen real bad. I looked for phone repair shops online and this place had exceptional ratings. Can confirm--if you have trouble with the screen of your phone, then this IS the place to be. The service here is actually that good! The lady at the counter, Mrs. Shelby, was upfront with the process, the cost, and the duration of time it would take to get my phone repaired which, for me, was a little over an hour. If you're having trouble with your phone, iPad, or console, I totally recommend dropping by and giving this place a chance!

I bought my IPad here for a repair. I was given the price of the repair, which I signed for. I…read moreneeded a screen replacement, but, otherwise the iPad was working fine. I received a phone call stating my iPads home button was replaced, incurring an additional cost. The issue is not first speaking with the customer, prior to moving on with additional repairs. Also, it was working perfectly fine when I dropped my iPad off. The owner called and was very rude and condescending while I was trying to explain this. He was unprofessional and argumentative. He also stated that he placed A BLACK BUTTON ON MY WHITE IPAD. Completely botched and careless. I will not be back nor recommend their services.

This guy is a crackhead. He will not follow through with repairing your computer. He sells the…read moreexpensive parts and replaces them with cheaper ones. Do not do business with him.

When the task bar at the bottom of my laptop disappeared, I looked for a local repair shop. When I…read morecalled Beaufort Computer Repair, Nathan answered the phone and offered to try to help me over the phone. After a lengthy time of texting, talking and sending him photos of my screen, he diagnosed the issue and walked me through the process of fixing it. I am still amazed that he was able to do this. BCR will be my first call if I have any problems in the future.

My laptop's battery degraded to the point where the charge only lasted one hour or less and…read morepromptly needed replacing. I had called several places prior, one of which attempted to normalize charging $150 for diagnostics alone! Thankfully, I found this well-established business via Yelp, which, as an FYI, is no longer serving at this particular location. I had expected my laptop to be out for repairs for at least two weeks, but Jack handled everything in less than a week, and even the original cost estimate was lower than previously discussed. He was always courteous and took the time to answer any questions or concerns I had. My laptop is now back to a battery life of 5+ hours. Thanks again!

Little that the Tech;s that work here new that I was checking them out, greeting was very good and…read moreimpressive store was neat displays were neat, explain my problem with my system they check it in and in a few hours I received a call back with the results, it was repairable,the price were great,I notice when I return to pick my system up that the work area was very clean and neat,that was very impressive, the work area tells alot about you and your work, I have refer fiends to visit meet the guys Great crew, and tech talk was great. Thanks Guys You are the Greates!! Mean Geno

They fixed my iPad charging port for $85 when Best Buy told me it was going to cost me $646 to get…read morean out of warranty replacement- aside from purchasing a new one, that was my only option. Itek had my iPad Pro Back up and running, charging and good as new - in less than a day. Five stars is not enough. Thank you!

If you want to get ripped off, Itek Squad (Bluffton) is your place…read more We brought a damaged phone to Itek and were told they could repair it, "No problem." We ended up bringing the phone back 5 times (often times paying labor fees for them to "fix" what they were supposed to have already fixed in the first place) and spending $240 (the cost of a brand new phone) before they finally said they could never truly fix the camera. By then we had literally bought just about every piece of the phone and, frustrated, we said fine and tried to work with what they did "fix" only to have the phone continuously glitch and get worse. Unbeknownst to us, the phone was not reassembled correctly and the brand new screen ended up cracking. We brought the phone back and they refused to refund us or help us. If you want to actually get your problem solved go to Hilton Head Phone Repair (https://hiltonheadphonerepair.com/) on Palmetto Bay Rd.

I was unhappy will the delays in responses that I was having with the GEEK SQUAD. So when I lost…read morethe hard drive programs while trying to correct o problem I called the Computer Guy. Had to give them the computer but with in a week a had it back and working. needed to do some fine tuning but they accomplished that by dailing up my computer. Would recommend them to anyone!! I gave it 4-stars only because there is always room for improvement

Kevin at Low Country fixed my computer expertly! OneDrive had taken over all my documents and he…read moregot them all back plus eliminated tiresome error messages. Knows what he's doing.

I went into the store because Apple told me they are an Apple authorized service provider. I made…read morethe appointment, met Faith who explained the whole process to me start to finish. She told me the best case scenario to the worse case scenario for my daughter's MacBook Pro. It ended up being the higher of the deductible due to my daughter spilling her Tea on it. It was fixed in a week. I explained I was on a time crunch since college was starting soon and needed it back. I feel like they went over and beyond to get it back to me. It is running like new. Great, local place to have your electronics fixed. If I need them, I know they are there to help. Highly recommend letting them fix your electronics! Nice people

These guys know their stuff. My laptop was totally hosed. It now runs like a new computer.read more

She fixed my laptop online and very quickly. I will use them again. Very friendly and pleasant.read more

Great folks here. Got me up and running in no time. Pricing was very reasonable as well.read more

The owner helped me fix my computer and my Bluetooth for my computer. I absolutely adore this…read moreservice

My name is Christina I spoke with the owner of Ghost Trace Solutions about repairing two of my…read moresons' Nintendo Switches. During a difficult time, Kamel stepped in to help and refused payment. He is respectful, honest, and truly cares about people. If it weren't for him, my two sons would not have received their birthday gifts. I am very grateful."