This is the worst att store I have ever been to. It used to be amazing! I am disgusted with the way…read moremy family and I have been treated. To be treated with such racism, unwillingness to help, and to be accused of being disrespectful by the "manager" (who lied! He's not even the manager!) is appalling! I will NEVER buy another product or get another service through att because of Justin and the other girl who had an attitude the entire time. I was not believed and not helped. Instead of fixing issues, they created more. Don't come to this store!!!

They were so helpful and kind! I had to make some changes to my plan because my mother passed away…read more The store manager and another employee both expressed their condolences and helped me with the account. They made the process smooth.

Verizon Wireless moved from its cramped storefront in the Mount Pleasant Town Center, to a large,…read morespacious location on Johnny Dodds, just up the road, next to Ethan Allen. (If you find yourself at the IOP Connector, you went too far.) A team member checked me in as soon as we walked in the door. The new facility was bright, spacious and designed for customers' ease of movement among product categories and each manufacturer's models within a product line. Within 5 minutes, Katie approached us and wrote a written assessed my iphone5 to assure its 'good' condition. And, with this piece of paper, I qualified to trade-in my 2 year old iPhone 5 and take advantage of the iphone 6 promotion ... purchase an iphone 6, priced at $199 with a 2 yr contract and receive a rebate of $199. It seemed straight forward ... my out-of-pocket cost would be $0.00 (plus the standard upgrade and associated taxes and fees), You're right ... It was too good to be true.... I was approaching s perfect storm: 1) the promotion ends September 30 2) the rebate was actually in the form of a Verizon gift card 3) the new iPhones were sold out ... a phone, ordered today, would not arrive until Halloween .... making it logistically impossible to complete an in-store trade by Sept 30 in the manner I intended (which was to put the purchase on my Verizon account then immediately apply the rebate to the account to defray the cost). Katie further explained that since the phone would be s back order: 1) the entire purchase would have to go on a credit card (not my Verizon account). 2) I would receive another package from with mailing instructions for returning the old phone to Verizon. 3) Verizon would mail out the rebate card after the package was received and processed at the trade-in center. 4) Then, with card in hand, I could stop in at the Verizon store and apply the card amount to a current Verizon bill. Bottom line, the total amount for a phone purchased today would show up on my Visa bill in November and it probably would be January before I received and applied the rebate card from this September promotion to my Verizon account. Katie was poised, courteous and professional; her approach and manner did not falter after my husband decided he would wait to upgrade his iphone 5 when the iphone 7 is released next Fall. We 'did not shoot the messenger' and Katie did get my sale. Since I was not leaving the store with my new phone, today, i actually purchased and back ordered the iPhone 6s for an additional $100. As for my husband, all he could do was lol.

The staff here are not honest. Two times ago they told me I didn't have to trade my phone for the…read morenew phone deal and after I did it Verizon started charging me because we were supposed to do the trade-in. just now I went there because I was emailed an offer that I was interested in taking. When I got there they acted like the offer didn't exist even though they reviewed the email and couldn't refute anything it said. when I asked to speak to the manager to try and resolve the issue, I was lied to and told that they do not have a manager.

Came in the evening of Dec 23rd 2025 and was helped by a new rep named Brandon who was in training,…read morealong with his trainer James (who is basically a phone wizard). Both of them were patient, knowledgeable, and each took the time to explain everything clearly to me during my eSIM activation after a trip I had taken where my previous SIM card failed. James did a great job coaching without taking over, and Brandon handled things confidently as well. Hands down one of the best in-store Verizon experiences I've had. I've grown so accustomed to being pressure sold phones at typical phone stores in the past, but not here. These guys actually helped me to save money on my bill each month! This isn't your typical lazy/scammy phone store, hence the outstanding reviews in comparison to others in the area. Huge credit to both reps that helped me out.

James was extraordinarily helpful. We had multiple phones to…read moreturn in, upgrade, with some complications, etc. James was patient and very friendly. He made the process efficient and made sure we were able to take advantage of every deal and discount Available to us. We are very happy customers!

Made an online appointment through their site for an iphone screen replacement for last Friday…read moremorning at 10:30. I received a text back confirming that they "had the screen" and quoted the price. When I arrived and verified with "Nate" that I was there for the scheduled appointment, I was told that "oh no, the techs don't get in UNTIL 11:30 to do the repair". I'm sorry, what?? What type of business schedules a repair for an hour before their employee arrives. Needless to say I was not waiting around for a solid hour and then likely another hour for the tech to actually show up for his job and do the repair. Additionally, Nate didn't really see the problem with this at all and barely apologized.

Reasonably priced and quick-working. The hdmi port in my ps5 broke and they repaired it and had it…read moreback to me in 5 hours. Thanks for the help

I needed my car key battery replaced and Miles helped me so much. He replaced it in less than a…read moreminute and it even had a warranty on it and I get the next one free.! I also bought some AAA and AAA batteries with a digital battery tester and two lanterns to have around for emergencies‼‼‼‼

Batteries Plus Bulbs on Rivers Avenue in North Charleston is an excellent source for all things…read morebatteries and electronics help. They have really good customer service here and I have received immediate help every time I have been here and have been out quickly with what I needed. They are well worth a visit for help when you need it the most.

This Boost Mobile location on Rivers Avenue is very helpful when you need a quick cell phone…read morelocation option for a really good value. The staff here is very helpful and attentive to get you what you need and have you ready and on your way in a short amount of time. They make the process very easy and simple and are worth checking out.

Mike, i'm sure he is the general manager because there is no other reason he would still be…read moreemployed otherwise. He is insanely rude and had sarcastic comments to everyone in store, not just me and my wedding party. I absolutely will not return if he still works there. However, the lady with the short blonde hair and the other young man is extremely sweet and very helpful.

Initially, I was surprised a smaller store was, but I was greeted by several staff member. There…read morewere two male and two female staff members at the time of my visit. I was fitted for a suit, and was told they would contact me as soon as the suit was in within a couple of days. It's been several weeks now and so I've reached out to the store and asked where my suit was? A staff member advised me she would have to check the back. several minutes later, she got back on the phone and said oh yeah we have your suit. I said were you guys ever gonna let me know that my suit came in? She didn't respond. I called corporate waited 10 minutes on the phone someone picked up, then hung up... This was my first time ever buying a suit from this place and the last in my lifetime.!

Imagine not having your veil on your wedding day because David's Bridal did not put it back in the…read morebag. Yup, ON THE WEDDING DAY. Well look no further for the worst place to chose for your wedding. Some employees seem miserable and have an attitude however a select few are great to work with. Overall terrible experience, unprofessional, and 0 attention to detail.

Mikayla, Brittany and Angelia made my time great went prom shopping for my girlfriend dress and…read morethey help so well help the three price BIG TIME the experience was truly five stars had a great time thank yall