Pre-ordered new phone they wanted 30.00 to transfer my data to new phone. Made the decision to…read moretransfer it myself while in store. Glad I did because not all my data transferred over. They had to get on the phone with tech services to get my phone number to transferred over. The customer service had some odor issue (halitosis). Then when she was working on my new phone she dragged it across the counter instead of picking it up. Nothing like having scratches on a new phone that I just unboxed. I asked her not to do that and I got a mean stare. I got frustrated at the way customer service treated customers. I was at the store for almost 3 hours just to get a new phone. Another lady was there before me and she was having issues also with customer service. Over heard her say it had been 5 days and her cell issues had not been resolved. Second guessing my choice to stay with Verizon instead of moving to a new cell phone service.

Walked in at 5:30pm on Monday at Verizon Wireless in North Charleston and was seen right away…read more Upgrading iPhone 15 to iPhone 17 Pro today. My sales associate Kenya was very helpful and found a 512 GB Blue 17 Pro for me. Everything went very smoothly! Easy 5 Stars !!

Went to this phone store for some help and got it. I needed my phone serviced turned back on for a…read moreolder phone and the screen repaired. Was able to get it all done before the end of the day and a good price. I will be using this place for all my phone needs from this point forward.

Went into this establishment for phone cases after being referred by another customer and I wish I…read moredidn't. Walked in and no one opted to even greet me. The two employees looked up and completely ignored me for minutes before asking if I needed assistance. I would figure some assistance is needed if the person walked into your establishment. There was no variety for purchase. Honestly wasted my time going in there. I'll simply go somewhere else or order off amazon. I'd rather have a delay in getting it than deal with disgusting customer service. Go there are your own risk, good luck

Great response time and very affordable prices. I was able to get a phone repair at half the cost…read moreof competitors.

Amir was not only a great technician, his service was top notch and affordable. It's a big relief…read moreto know someone so talented with electronics repair is just right down the street and available when needed!

I want high quality sound and deep bass boost and balance and bass boost on my Sony radio to thing…read morethat my noise cancelling headphones are plugged into like Merediths Chevelle Impala car Kenworth bose radio subwoofer in back seat and front seat hard strong tough

Boost Mobile on Ashley Phosphate Road in North Charleston is a great place to go for all things…read morephones and cellular service. I like all of the services and features that they have to offer here. The staff here is very helpful and knowledgeable. I have had a good experience here

From the owner: Welcome to Boost Mobile Premier Store. Boost Mobile is your go to Boost Mobile Authorized Retailer…read more We have the best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol

You have to go into a place without an attitude, These bad reviews are probably from those who…read moreexpect everybody to bow to them. The store was staffed up for the holidays. Didn't get his name but a shorter black guy helped me, he was professional, good disposition and very helpful. In and out with a new SIMM card in 10 minutes, no charge. Relax people, take your time. Life is too short.

Located in a safe part of town in a strip mall, this Tmobile store is very clean with all the…read moreupdated phones and accessories. Although the place looks sparce, in that I would think they would have more to sell? Anyways just an observation. That said I would carefully consider using this store as I had two small but relatively bad experiences. First, I had the lens cap on both of my cameras come off and the fold won't unfold all the way. Finally the screen has dead spots. I called customer care and reported my issue. Since I have TEP - Total Equipment Protection (read the TOTAL part again) the contract I signed was no questions asked replacement. Customer care said they'd ship my device to the store and I could pick it up. That night 1 hour before they closed, I called the store to see what I needed to do. She wasn't exactly happy I was calling. Then informed me "well you can't bring it in now, we're closing in an hour." I couldn't even get the sentence out before she was making it clear that they couldn't do it now. After she released her hot air, I said they have to ship it first. Then she was happy, b/c I guess it meant I wouldn't be coming in on her shift in the future. When my phone finally arrived I dropped by to pick it up. The two people were helping one customer. What I mean is one person was helping a customer and the other was leaning on the counter. After they finally addressed me I said, "You guys have a phone for me to pick up and trade in." The guy looked pissed and said he can't do that. I showed him the text that proved the point. He wasn't happy. Then he inspected the phone and said it looked dropped, I said, that's not the issue! Anyways the whole attitude at the store, Tmobiles lying of swapping devices that I pay for each month to protect me from and the total Tmobile mentality sucked. I'm not going to tell anyone what carrier to use, but I'm switching with the Fold 8 comes out. Next, I will never EVER step foot in that store again. I used to be in retail ages ago and there's something to be said about quality customer service.

I'm happy to say, I had a great experience at T Mobile in Ravenel. My ancient phone died and I…read moreneeded a new one. Danielle was the person who helped and she was very knowledgeable and helpful. She got it all loaded from my old phone and set everything up for me. Excellent service by Danielle! Thank you! Sue W

I have a business phones with them and the service is really good but the knowledge in the store is…read morelacking. they send me out the door after they could not turn on my phone and sold me a new phone 800 dollars later and it did not work when I got home. Needless to say I am ticked off and they dont open back up until 11 am. Talk about bankers hours