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TriCounty Eye Associates

3.7 (3 reviews)
Closed • Closed

Services - TriCounty Eye Associates

Eyewear fitting

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Recommended Reviews - TriCounty Eye Associates

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1 month ago

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5 months ago

Both the doctors and staff are knowledgeable and very friendly. Their Foxbank location and hours are convenient as well.

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1 year ago

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Ocean Eye

Ocean Eye

3.6(16 reviews)
4.7 mi

I had been to this eye doctor before they changed locations and was assisted by Brooke at the time…read more After they adjusted my contact and glasses order, I was owed a credit of over $500 that I never received. Thankfully, my bank flagged the issue and helped protect me. When I contacted Ocean Eye about it, they directed me to resolve it through my bank rather than addressing it themselves. This experience left me very uneasy, and I won't be returning.

I had my first visit to Ocean Eye at Carnes Crossroads last Friday (1/10/25) and the experience at…read morethe time was ok. I got there on time for my appointment but proceeded to wait at least 10 minutes if not more before I was taken back by a technician for the eye exam portion ($39 out of pocket for the digital exam). The digital exam was quick and easy enough that it took less than 10 minutes. After some brief Q&A with the technician, she then told me that the doctor would be right in. I waited what felt like almost a half an hour (although it was probably about 15-20 minutes) for the doctor to come in and finish. It went ok and Dr. Palmer answered my questions, provided me with my prescription (as I usually get my glasses online) and I left satisfied. It wasn't until I got home that I looked at my prescription and realized that there was no PD (pupillary distance) # listed. Thinking it was just an oversight, I called back today to get it and they said it would be an additional $25 because it's only given when buying glasses from them. Excuse me? Now it may be because I don't go to the eye doctor often, (and charging people extra for the faster more updated eye exam I understand) but you're going to charge an additional $25 just because they choose not to pay for your glasses (frames and lenses) too? If I had known that I would have to pay over $60 just for an exam and a PD number on my prescription I never would've gone there. Now being that I don't go to the eye doctor all the time, that may be a new thing that I just didn't know about but I was very clear from the beginning of my appointment what my intentions were and the technician nor the doctor did not tell me that while I could get a prescription from them it wouldn't include a necessary detail without a additional $25. I might have even paid it if it was $5 or less but I just expected it to be included with the $39 digital eye exam I was already paying extra for. I'm sorry Ocean Eye but this was the first and the last time I will be going to see you. I'll take my business elsewhere if you expect me to pay over $60 for an eye exam and prescription that includes the pupillary distance number needed for accurate eyeglasses.

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TriCounty Eye Associates - opticians - Updated May 2026

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