I had been to this eye doctor before they changed locations and was assisted by Brooke at the time…read more After they adjusted my contact and glasses order, I was owed a credit of over $500 that I never received. Thankfully, my bank flagged the issue and helped protect me. When I contacted Ocean Eye about it, they directed me to resolve it through my bank rather than addressing it themselves. This experience left me very uneasy, and I won't be returning.

I had my first visit to Ocean Eye at Carnes Crossroads last Friday (1/10/25) and the experience at…read morethe time was ok. I got there on time for my appointment but proceeded to wait at least 10 minutes if not more before I was taken back by a technician for the eye exam portion ($39 out of pocket for the digital exam). The digital exam was quick and easy enough that it took less than 10 minutes. After some brief Q&A with the technician, she then told me that the doctor would be right in. I waited what felt like almost a half an hour (although it was probably about 15-20 minutes) for the doctor to come in and finish. It went ok and Dr. Palmer answered my questions, provided me with my prescription (as I usually get my glasses online) and I left satisfied. It wasn't until I got home that I looked at my prescription and realized that there was no PD (pupillary distance) # listed. Thinking it was just an oversight, I called back today to get it and they said it would be an additional $25 because it's only given when buying glasses from them. Excuse me? Now it may be because I don't go to the eye doctor often, (and charging people extra for the faster more updated eye exam I understand) but you're going to charge an additional $25 just because they choose not to pay for your glasses (frames and lenses) too? If I had known that I would have to pay over $60 just for an exam and a PD number on my prescription I never would've gone there. Now being that I don't go to the eye doctor all the time, that may be a new thing that I just didn't know about but I was very clear from the beginning of my appointment what my intentions were and the technician nor the doctor did not tell me that while I could get a prescription from them it wouldn't include a necessary detail without a additional $25. I might have even paid it if it was $5 or less but I just expected it to be included with the $39 digital eye exam I was already paying extra for. I'm sorry Ocean Eye but this was the first and the last time I will be going to see you. I'll take my business elsewhere if you expect me to pay over $60 for an eye exam and prescription that includes the pupillary distance number needed for accurate eyeglasses.

Perkins is the best in North Charleston. Quick and friendly service and a great selection of…read moreframes. Conveniently located in Park Circle, his shop is easily accessible from anywhere in Charleston.

Dr.Perkins is amazing! Very courteous, professional and very dedicated to his customers. I…read morerecommend him to anyone looking for a compassionate doctor that is caring, knowledgeable and treats his patients with respect . MDH

I've been visiting Dr. Coyle's office for years and love the consistency in stellar customer…read moreservice and care. I get loads of compliments on my frames thanks to the unique selection they offer. They offer contacts as well to fit your eye needs. I appreciate the friendly staff and look forward to my yearly exams to select my next fab frames.

Although this office is small and tucked down a side street it was incredibly affordable (I do not…read morehave vision insurance) and I received excellent care, despite the affordability! Dr.Coyle took the time to make minor adjustments to my prescription (something my previous doctors did not do; they checked me using my old prescription, called it 'good' and sent me home with the same prescription I'd had for several years!) I could not be happier with this friendly, attentive office and could not recommend them enough!

Love Love Love Ocean Eye. Friendly and professional. Katelyn was so helpful picking just right…read moreglasses today. Always great service

Hey all, this place is simply the Best, from the start. From checking in to check out. The whole…read morestaff was fantastic, all were professional, want me to be comfortable, happy, and satisfied with their service. Want to say thank you to them all. WK

I have always received wonderful care from Dr.Carlsson and his staff. They go above and beyond to…read moretake care of their patients.

Absolutely fantastic service! I went in for a contact prescription renewal as a brand new customer…read moreand they were great!

I've been there twice to have my glasses adjusted. Staff very welcoming and efficient. Both…read morevisits I was in and out approximately five minutes. Would not accept any payment for adjusting my glasses. I recommended them and will us them again for any other optical problems. SANDY H.

I certainly do not recommend this place. They have no customer service within five minutes outside…read moreof my 10 minute window. Four people were standing at the front desk all employees no one else in the place. I was told I'd have to reschedule. Well no I don't have to reschedule. I wouldn't fight the traffic trying to get there to give them my money and all I was gonna do is buy some sunglasses so you've lost my entire family's business. Congratulations. Evidently y'all don't pay the bills. 0 Stars

Ocean Eye is the Best! Katelyn (optician) is awesome. Very…read moreattentive and precise. The doctors here are very good at what they do and the staff is so friendly. Each of their offices are very clean and modern, with an Aloha twist. I wish all doctors offices I go to had waiting rooms with couches as soft as they have at Ocean Eye! TOP NOTCH BUSINESS. (The sweet tea is Tha Bomb!) (If you're a guy....don't bring sand to the beach, if ya know what I mean! These girls will make you grateful you can see so clearly!)

The location on Old trolley has a good Customer service, unfortunately they were not able to find…read morethe right lenses for me. I didn't like at all the location on downtown Summerville, very bad Customer service and they definitely didn't fix my problem. The prescription is not right for me, I need to see another doctor now

My Son wanted contacts..isn't that how most of these start when the next statement that follows…read morecites a negative? Nothing negative about this place! Their customer service is genuinely great! His exam was thorough and the doctor very informative to assess the proper type of lenses he should use. Though my son's attempts to put the lenses in failed they explained this was common place and worked with us for a return visit to accomplish this. Thank you Lowcountry Eyecare!

terrible wait time. overbooked appointment. my time is valuable I feel the dr over book…read more appointments