Despite a great experience in 2025, they now refuse to bill our insurance company in 2026, which…read moreprovides a $0 cost eye exam in or out of network. Disappointing. Gone done from 5 stars to 1. Other out of network providers recognize our insurance as wonderful with great follow-up and immediate payment.

I'm really happy I stopped by here yesterday! I have a pair of eyeglasses that needed the lenses…read morechanged with a new prescription. I'd never visited this establishment before. It's a very nice place, a great variety of glasses to choose from, and the customer service was outstanding. Kenneth worked with me to assure that the glasses would work best for me. And to my surprise, they do the work there at their office rather than sending them off! I'll have my glasses back quicker than I expected. And the price was quite reasonable. Very happy with Jackson Davenport and I highly recommend!

Would not recommend. Price gouging and talk of amazing warranty's that have no merit when needed…read more Make sure you get what they tell you in writing -- big mistake I made.

I've gone to them since 2018. Even wrote a 5 star review in 2022. Over the past 2 years the quality…read moreof service has gone down each year. This year is the final year. They used to greet you and get your thought the process in a friendly many, now they barely look at you, don't appear to have any historical records, and just speed through to get you out. Literally, the front desk person never looked at me while checking me in or out. Plus, the computer is angled so I could see her communication with another patient and that person's info. They're not properly stocked to do full contact exams (3rd year in a row). Now, they only have one contact specialist that has a very limited schedule at a location that is not central to Summerville at all unless you're in Carnes or Cane Bay. Again, 5 stars from 2018-2022, and it just continues to go down each year since. The cost of the service for the boutique experience used to make sense, but now there are too many options in Summerville.

terrible wait time. overbooked appointment. my time is valuable I feel the dr over book…read more appointments

My Son wanted contacts..isn't that how most of these start when the next statement that follows…read morecites a negative? Nothing negative about this place! Their customer service is genuinely great! His exam was thorough and the doctor very informative to assess the proper type of lenses he should use. Though my son's attempts to put the lenses in failed they explained this was common place and worked with us for a return visit to accomplish this. Thank you Lowcountry Eyecare!

I purchased my prescription glasses and sunglasses from the one on Main St in Summerville, SC. I…read moregot them back in 5 days and I love them and they were not expensive. I paid $290.00 for 2 pairs. They said if anything happens to them just to bring them by free of charge and they would fix them.

I showed up on a Friday afternoon with no appointment so I had already accepted that this was not…read moregoing to be a great experience. Unfortunately they don't take tricare but offer a 10% military discount. Well actually this is a very good deal getting an eye exam for around $40 out of pocket. Everyone was polite and professional. Leslie Kirk, O.D. preformed a thorough exam and was so friendly and personable! Sorry to say I don't have the other employees names but they were awesome! I was very happy to find a stylish, comfortable pair of glasses. And I was out of there in 30 minutes! Oh yeah the whole deal, exam and my new bifocal glasses were only $155. Very happy, I highly recommend!

Today had a 6 month follow up appt with Sean Patrick. He's awesome but I will never come back, I…read moreadvised him that I would need my prescription including pupillary distance as I would be getting my glasses online. He stated the ladies out front should be able to help. The lady assisting me out front pushed their online portal which I had no interest in, and when reviewing my prescription it did not show a pupillary distance. I asked and she advised that if you do not purchase glasses from them they no longer provide it. While I believe this should be illegal as it is in other states South Carolina does not require it for a prescription even though it is needed to obtain an accurate prescription. Plus if you use a card they charge a fee, this place tries to nickel and dime you.

This place, by far the rudest and most disrespectful ophthalmologist practice I've ever been to. I…read morewent in for a simple eye exam, I wear contacts mostly, but was thinking of getting new glasses as well. But Their glasses and contacts are marked up by at least 40%.. Charged me for an eye test that never happened. When I called them on it, it was clear who ran that office, and it's not the Dr. Don't go here! I never leave reviews, but these folks take the cake for being unprofessional, overcharging and liars.I just don't want anyone else to go through the same experience that I did. With my insurance they charged me almost $200 for a simple eye exam. Usually I pay just a $40 co-pay. 0-stars!!!

I have been a patient of Monarch Eye Care for many years due to the outstanding care I receive…read more Devon at the front desk is always polite and helpful. Riley is extremely patient when doing my pretest. Devon is able to make sure my eyewear fits perfectly. Dr. Monarch continues to give the best eye exams resulting in keeping my eyes healthy and my vision in optimal. I absolutely love my new glasses and sunglasses and found my new contact lenses to be extremely comfortable. I would recommend Monarch Eye Care to everyone who cares about their eye health and quality vision.

My husband and I went to Monarch Eyesore for eye exams on 3/23/26 which were covered by our Davis…read morevision insurance we were offered either dilation or a retina scan for $39 which we both took. I am trying to get results and they want us to come in for a medical visit and will bill our medical insurance to get results of retina scan. I asked them to email or I Will pick up results tell me when it's ready. They can do a screenshot of the image they took as well as a summary of results. I get a call today saying it will be $25 plus $5 each eye for them to email results or if I pick up will still be $35 per person to pull the files. Is this legal? We have had retina scans previously by other eyecare drs in Summerville and have gotten results the same day wihile we were there at no extra cost. I called state LLR licensing, there is no record for Monarch eyecare or Diane monarch?? Other than them billing our medical insurance for result of this exam which just on principal I don't see necessary (just a way to get another payment for what was already paid) the only other way to get result is for us to pay them to retrieve the records. I have spoken to Davis vision and the other eye dr who's filled the prescription for the glasses and this is not the way it's done. Two insurances getting billed for our exams. I will be contacting the Better Business Bureau to look into this. I would avoid this office in the future.

Perkins is the best in North Charleston. Quick and friendly service and a great selection of…read moreframes. Conveniently located in Park Circle, his shop is easily accessible from anywhere in Charleston.

Dr.Perkins is amazing! Very courteous, professional and very dedicated to his customers. I…read morerecommend him to anyone looking for a compassionate doctor that is caring, knowledgeable and treats his patients with respect . MDH

Dr. Koets and the staff here deserve every single star. My son scratched my eyeball in the middle…read moreof the night and the next morning we were scrambling to find an optometrist in Summerville that could take me immediately. Our usual optometrist (Ocean Eye) was booked up at all of their locations. Dr. Koets was also booked, but he took me in anyway. I felt very taken care of and everyone was so pleasant. We will no longer be going to Ocean Eye, because the service at Dr. Koets office was so wonderful. If you're looking for an optometrist in Summerville, seriously give this place a try. You won't regret it.

I highly recommend Dr Fullen and all of the staff at Pearle Vision in Summerville SC…read moreI literally feel like family there. The Dr is thorough and caring The associates are very knowledgeable and make me feel welcome everytime I go. Great selection of glasses. Teresa Caloca

Poor selection of glasses and the ones they do have are very expensive. Optician was fine but once…read morethey do your exam you feel like you want to keep your business in-house. Which starts the glasses issue again.....

Both the Grilled and Fried Chicken meals were delicious. The Fries were the best. Coleslaw is…read morealways a hit or miss.

Lengthy and honest review from a fellow healthcare worker. This was my first visit and needed a…read moremedication eye exam with dilation. The tech was friendly but basically did my entire exam. I asked if she would put the drops into the corners of my eyes rather than directly in as I had eye trauma as a child. She pried my eyes open and put in the drops resulting in me jumping and drops pouring down my face. I got placed into a waiting room and the tech came to bring me in to wait for the doctor. She then came back and said she had to run another test and brought me into another room. Nothing was explained. I was then put back into the room to wait for the doctor (I'm an hour into my appointment) and I saw the doctor for approximately 5 minutes. I was sent out to the most unpleasant front desk employee. She told me I needed to come back in a week for a visual field test checking my peripheral vision and those tests are only done on Tuesdays and Thursdays. I happened to be there on a Monday but feel like they would have me come back anyway for an extra visit charge. This was not explained during my visit. I asked the woman if this is their medication eye exam protocol and she said "I don't know why you're having it, but the doctor ordered it." She then asked me if I had a refraction. I told her I don't know what that meant and with a very rude tone she said "did you get a new prescription for glasses? We charge $70 for that." The prescription was in her hand from the doctor. Luckily the other front desk woman who was markedly more friendly said I do not need to pay that as it's my first prescription and not a change. I was handed my prescription and out the door I went. Eyes dilated, no offer of sunglasses, or asking if i had a ride. I don't expect to be catered to, but I also didn't expect to walk out the door and think "what just happened?" Reading other reviews, I didn't have high expectations but my insurance covers this particular provider. Needless to say, it was a very uncomfortable environment and I would rather pay out of pocket with better customer service and care.